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JAMIE Z

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  1. 449th ranked

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  2. 1st ranked

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    JAMIE Z commented  · 

    So many people want their old (classic) AOL back. I do not like the new format with the attachments at the bottom. It is confusing to recipients (and to the senders, too)! I have to make sure that I tell recipients to look at the bottom of the messages for the attachments, and it also makes it very confusing when multiple senders have attached items in the message--they have to go to the bottom of all of the messages to find the latest attachment I added. Also, I miss the font, size, and color choices we had for the messages. Very limiting. Also, once when I signed in, I was missing 100 messages (really!) I had to pay for an account so that I could work with a tech person so my messages could be retrieved.

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    JAMIE Z commented  · 

    I hate how attachments now show up in the e-mail messages. They are difficult to locate, particularly when there are several individuals working as a team to edit a document.

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    JAMIE Z commented  · 

    Yes! I agree. I just discovered that I had 3 weeks' worth of mail disappear. Customer service said I had to get a subscription to be able to have a Technician help me. I had tried using the Chat, which took me in a circle and didn't give any options. I also tried calling. Since it's AOL's problem, they need to have a way for all users to get a solution. I ended up getting the Basic Plan, and the Technician pushed a button and retrieved my e-mail. But, I felt like I was extorted. AOL needs to have a way for "free" users to resolve issues. The Chat was useless, telephone options were also useless until I spoke with Customer Service and paid for a plan.

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  3. 43rd ranked

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  4. 102nd ranked

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  5. 18th ranked

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  6. 61st ranked

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  7. 102nd ranked

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    1 comment  ·  AOL Help  ·  Admin →
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  8. 61st ranked

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  9. 32nd ranked

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  10. 102nd ranked

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  11. 172nd ranked

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  12. 289th ranked

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  13. 2nd ranked

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  14. 3rd ranked

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  15. 126th ranked

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    JAMIE Z commented  · 

    This needs to be fixed.

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    JAMIE Z commented  · 

    I have a business signature with icons, but when I try to copy and paste the full signature to the message, the icons don't show up. Can you fix this? It is very time-consuming to cut and paste, and cut and paste.

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