Skip to content

How can we improve AOL Mail?

← AOL Mail Norrin

keep getting spam from "blocked" senders

I keep getting SPAM in my folder from @kellykat.com. I've blocked these emails multiple time, but still they come. I'm getting more and more SPAM in my inbox, which I move to SPAM. You always ask if I want to "unsubscribe." I never subscribed to these domains. They are just trying to get AOL to give them legitimate email addresses. Wise up!

7th ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

VICKI GIBBS shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Hi. We're sorry to hear you're receiving spam emails! We have some solutions for you, please refer to this article to learn how to best manage unwanted emails:  https://help.aol.com/articles/aol-mail-spam-and-privacy  We also added additional security features for AOL Mail: https://help.aol.com/articles/additional-security-features-in-aol-mail  Moreover, the block feature is best used for people, not spam, since spammers can use spoofed accounts. This means, what you see and add to your blocked list might not be the actual sender address. If you need assistance, you can reach out to us at https://help.aol.com/contact/     


Thank you!  

AOL Mail team

Comments are closed An error occurred while saving the comment
  • Phil Roettcher commented  ·   ·  Report

    repeated I've had my compuserve email account for 30 years. recently i've noticed a lot more SPAM arriving at my inbox where your malware algorithms miss. Has something changed on your side. Is there a way to forward these SPAM messages to you so you can catch others. They all come from different email addresses but seem to have similar formatting.

  • Phil Roettcher commented  ·   ·  Report

    I've had my compuserve email account for 30 years. recently i've noticed a lot more SPAM arriving at my inbox where your malware algorithms miss. Has something changed on your side. Is there a way to forward these SPAM messages to you so you can catch others. They all come from different email addresses but seem to have similar formatting.

  • Pat Sanders commented  ·   ·  Report

    SPAM FILTERS not doing there job. Is there some sort of upgrade in programing to down load? On the free side.

  • B-LIEN PHAM commented  ·   ·  Report

    With 50 yrs belong with AO)L now to many problems with Junk mail? I think you change new CEO with no experiant

  • B-LIEN PHAM commented  ·   ·  Report

    Can you stop Junk mail come to my in box everyday over 100, with 50 yrs with AOL , now I got big problems I think you change a new CEO with no
    experisant to control ???

  • EVAN BLOCH commented  ·   ·  Report

    Why limit spam blocking to 1000? Especially when I'm getting 100+ spam emails a day! Why can't you control the incoming spam?!

  • critesreporting commented  ·   ·  Report

    AOL is costing us unnecessary expense and upsetting regular clients by sending their emails to SPAM randomly

  • critesreporting commented  ·   ·  Report

    I wish AOL would not randomly send emails from clients we've been corresponding with for years to SPAM. i missed an important message yesterday and it has cost the business a few hundred dollars.

  • Tellya Later commented  ·   ·  Report

    please fix whatever you broke! I also have a paid account

  • O C commented  ·   ·  Report

    sick of this

  • Bob Ensb commented  ·   ·  Report

    A ton of new spam today (1/24/2025), fix your filters. Subjects without any [A-Z,a-z] characters (for u.s. customers) should be blocked! I usually get 1 spam every day or two and today it's one every 15 minutes. I haven't signed up for anything lately.

  • Bob Ensb commented  ·   ·  Report

    A ton of new spam today (1/24/2025), fix your filters. Subjects without any [A-Z,a-z] characters (for u.s. customers) should be blocked! I usually get 1 spam every day or two and today it's one every 15 minutes. I haven't signed up for anything lately.

  • MARCUS ADEN commented  ·   ·  Report

    Put in effective controls, at least act like you want to improve the problem.

  • JAMES HANEY commented  ·   ·  Report

    Can you just automatically block spam? I get over 50 a day that I have to sort through.

  • JAMES HANEY commented  ·   ·  Report

    Can you just automatically block spam? I get over 50 a day that I have to sort through.

  • snrdragon commented  ·   ·  Report

    Why is the spam filter not working anymore? Reporting spam does nothing. Somehow there is now more than 1.8k spam messages I got in 6 months.

  • STEVE ASHLEY commented  ·   ·  Report

    THE AD BLOCKER IS ACTUALLY INCREASING MY SPAM!!!

  • STEVE ASHLEY commented  ·   ·  Report

    I signed up for the no spam mail option this morning and they have now increased!!!!!!!!!!! I can't get my mail for my mailbox full of ads and stuff I didn't want, please help with this issue or I can change and cancel my AOL all together. there are options

← Previous 1 3 4 5 … 9 10

AOL Mail Norrin

Categories

Feedback and Knowledge Base

(thinking…)