My feedback

13 results found

1. One of my contacts keeps going to spam even though I keep marking it as not spam. Need a way to prevent this!

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   0 comments  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Gathering Feedback  ·  AdminAOL Mail Product Support (Admin, AOL) responded

   Once you mark a message as "Not Spam", our filters will no longer place messages from that sender in your Spam folder.  Is it possible you are using a 3rd party app?

   https://help.aol.com/articles/manage-spam-in-aol-mail#:~:text=Since%20third%20party%20clients%20are%20outside%20of%20our%20control%2C%20we%20recommend%20disabling%20any%20spam%20filters%20they%20offer%20and%20avoid%20managing%20spam%20with%20them.

   VICKI GIBBS supported this idea  ·  Jan 17, 2026

2. Tighten junk/spam settings.

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   2 comments  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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   Gathering Feedback  ·  Product Support responded
   VICKI GIBBS supported this idea  ·  Sep 15, 2025

3. How do we include recently deleted emails when we are doing a search for a particular email ??

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   Gathering Feedback  ·  4 comments  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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   VICKI GIBBS supported this idea  ·  Sep 15, 2025

4. Improve SPAM Blocker

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   2 comments  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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   Gathering Feedback  ·  Product Support responded
   VICKI GIBBS supported this idea  ·  Sep 15, 2025

5. block domain

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   Gathering Feedback  ·  18 comments  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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   VICKI GIBBS supported this idea  ·  Aug 26, 2025

6. Remove check mark from stay signed in box on account sign in page

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   Gathering Feedback  ·  6 comments  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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   VICKI GIBBS supported this idea  ·  Aug 26, 2025

7. GO BACK TO CLASSIC EMAIL

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   1397 comments  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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   Gathering Feedback  ·  Product Support responded
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   VICKI GIBBS commented  ·  Jul 24, 2025  ·  Edit…  ·  Delete…

   Nothing will load, move. page not available, can't fetch...... Am I going to HAVE to switch to Gmail? Can't check any folders. Have you been hacked??????

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   VICKI GIBBS commented  ·  Jul 24, 2025  ·  Edit…  ·  Delete…

   emails won't load, won't delete, can't look at different folders. What the ****? Get "can't fetch" Error, error, error

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   VICKI GIBBS supported this idea  ·  Jul 24, 2025

8. It's absolutely critical that you allow re-allow wildcards to block spam mail and increase the number of blocks to 10,000 or more!

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   Gathering Feedback  ·  76 comments  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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   VICKI GIBBS supported this idea  ·  Dec 29, 2024

9. inappropriate ads on webmail

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   0 comments  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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   Gathering Feedback  ·  Product Support responded
   VICKI GIBBS supported this idea  ·  Dec 29, 2024

10. Quit inserting the small ads on the right side of the page--when printing the page, they cover part of the text. This is very aggravating!!

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    Gathering Feedback  ·  1 comment  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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    VICKI GIBBS supported this idea  ·  Dec 29, 2024

11. Please increase the number of blocked email addresses from the max of 1,000 today.

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    20 comments  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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    Gathering Feedback  ·  Product Support responded
    VICKI GIBBS supported this idea  ·  Dec 29, 2024

12. Inappropriate ads

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    Gathering Feedback  ·  103 comments  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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    VICKI GIBBS supported this idea  ·  Dec 29, 2024

13. Please expand the block senders list to more than 1000. I have so many spam emails that I want to block.

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    38 comments  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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    Gathering Feedback  ·  Product Support responded
    VICKI GIBBS supported this idea  ·  Aug 3, 2023