Skip to content

How can we improve AOL Mail?

← AOL Mail Norrin

keep getting spam from "blocked" senders

I keep getting SPAM in my folder from @kellykat.com. I've blocked these emails multiple time, but still they come. I'm getting more and more SPAM in my inbox, which I move to SPAM. You always ask if I want to "unsubscribe." I never subscribed to these domains. They are just trying to get AOL to give them legitimate email addresses. Wise up!

4th ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

VICKI GIBBS shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Hi. We're sorry to hear you're receiving spam emails! We have some solutions for you, please refer to this article to learn how to best manage unwanted emails:  https://help.aol.com/articles/aol-mail-spam-and-privacy  We also added additional security features for AOL Mail: https://help.aol.com/articles/additional-security-features-in-aol-mail  Moreover, the block feature is best used for people, not spam, since spammers can use spoofed accounts. This means, what you see and add to your blocked list might not be the actual sender address. If you need assistance, you can reach out to us at https://help.aol.com/contact/     

Thank you!  

AOL Mail team

Comments are closed An error occurred while saving the comment
  • David Carnow commented  ·   ·  Report

    COMMENTS FOUND HERE SHOW AOL HAS NO INTEREST IN HELPING TO BLOCK SPAM IN ANY MEANINGFUL WAY. IF AOL WANTS TO SHOW I AM NOT CORRECT THEY CAN DO THIS: STEPS IN NEED
    1. CHECK BOX FOR THE ENTIRE SPAM FOLDER
    2. CLICK "BLOCK DOMAINS OF ALL SPAM SELECTED"
    3. UPON CLICKING THE DOMAIN OF THE SENDER IS FOREVER BLOCKED ENTIRELY
    4. THEN THE SELECTED SPAM (IN THIS CASE ALL OF THEM) ARE DELETED

  • ceciliasi commented  ·   ·  Report

    The same vulgar, disgusting and vile spam mail continue to fill the spam mail box everyday. They are from the same source they should not be that difficult for AOL to monitor. No one should be subjected to this **** daily. I have been with AOL for many years but this onslaught of daily abuse is becoming intolerable. The Filter system does not appear to stop them. You ask for feed back. Please make it more that lip service. Act on it. it is abhorrent that anyone can feel free to send such unsolicited **** over the air ways without fear of sanction. PLEASE AOL DO RIGHT BY YOUR CUSTOMERS.

  • Michael Renshaw commented  ·   ·  Report

    I TICK THE BOX FOR MAIL FRO CONTACTS ONLY BUT GET MAIL FROM GIRLS FOR HOOKMN UP AND FROM U,S,A STOP THE MAIL

  • Martine BERTHET commented  ·   ·  Report

    Vous trouvez normal que l'on soit envahit de spams et en plus on ne peut même pas les bloquer, souvent des spams en anglais . Honte à AOL, j'ai également une boite Gmail et je n'ai jamais de spams, eux ils font un travail correct, ils ne laissent pas passer n'importe quoi

  • Margaret P. Miller commented  ·   ·  Report

    Don't put spam in people's email. I don't see why anyone should have to pay for that. There would be so many ads you'd be unable to use AOL mail due to time consuming deletions. Very stressful. You think we should pay for that?
    I'd like to use AOL more, but surprised by this. I don't have an idea other than don't do this to people.

  • SUSRACH HM commented  ·   ·  Report

    Sickening amount of spam every day. One more month and I will be rid of this trash as I transition out of AOL.

  • Puiu Costescu commented  ·   ·  Report

    I want to setup a filter to get in the inbox emails only from my contacts and the rest to go to junk. I thought that there is an easy setting and not to add to the "filter" all my 100 contacts, one by one.

  • Mary McKillop commented  ·   ·  Report

    i am receiving more and more emails in both my in box and spam folder marked trusted source who are not trusted sources for me and either spam or phishing. YOU SHOULD BE ABLE TO STOP THIS!

  • Mary McKillop commented  ·   ·  Report

    Blocking emails marked trusted source
    I am tired of receiving emails in my spam folder marked from a trusted source that you let through. THEY ARE NOT TRUSTED SOURCES.

  • BRUCE LUSTIG commented  ·   ·  Report

    Stop senders of spam emails that use foul language or sexual terms in their message title or at least give me the means to block future messages from them

  • Robin Leiman commented  ·   ·  Report

    SPAM FILTERS. it should not require so much work on my part to block and get rid of all of the garbage that is flooding my email, ie 30-40/day

  • LINDSAY POWELL commented  ·   ·  Report

    The current limit of 1,000 addresses to be blocked is completely inadequate in this day and age as spammers find ways to constantly change their spam addresses. Please increase the limit SIGNIFICANTLY!!

  • Megan Flaherty commented  ·   ·  Report

    But the spam is completely out of control for the past two weeks, to the point where I am about to abandon/cancel the account. Please deal with it, or contact me if you need someone who can for me, and the senior citizens.

  • Brian Colosimo commented  ·   ·  Report

    After 20+ years of using AOL I am thinking about switching. I keep getting spam emails that until about a month ago would never get by.

1 2 3 5 7 … 19 20

AOL Mail Norrin

Categories

Feedback and Knowledge Base

(thinking…)