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keep getting spam from "blocked" senders

I keep getting SPAM in my folder from @kellykat.com. I've blocked these emails multiple time, but still they come. I'm getting more and more SPAM in my inbox, which I move to SPAM. You always ask if I want to "unsubscribe." I never subscribed to these domains. They are just trying to get AOL to give them legitimate email addresses. Wise up!

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VICKI GIBBS shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Hi. We're sorry to hear you're receiving spam emails! We have some solutions for you, please refer to this article to learn how to best manage unwanted emails:  https://help.aol.com/articles/aol-mail-spam-and-privacy  We also added additional security features for AOL Mail: https://help.aol.com/articles/additional-security-features-in-aol-mail  Moreover, the block feature is best used for people, not spam, since spammers can use spoofed accounts. This means, what you see and add to your blocked list might not be the actual sender address. If you need assistance, you can reach out to us at https://help.aol.com/contact/     

Thank you!  

AOL Mail team

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  • GEORGE USHKOWITZ commented  ·   ·  Report

    Fix your spam filter. Can the spammers really be better than your tech department?

  • Chance Master commented  ·   ·  Report

    Mouse over to get SPAM sender URL does not work for the one on top of the list, and there is no explanation for the option "Search for messages for this sender".
    Chose not to click the icon, since email was in SPAM folder and result may be opening a SPAM message.
    BTW the Mouse Over not working for first has history of not working.

  • Vicki Steimle commented  ·   ·  Report

    I am recieveing multiple spam in my inbox, suddenly. Please fix this and stop teying to make things"better" when it makes things worse.

  • John Hughes commented  ·   ·  Report

    We need either a repaired SPAM filter system or a new SPAM filter that's effective. This current one stopped working and ALL my SPAM is now in my New Mail Folder with NONE being diverted to the SPAM folder... What broke at AOL ???

  • ANITA PEZZA commented  ·   ·  Report

    All of a sudden Im am receiving a massive amount of spam in my inbox and not in my spam folder I have not changed any settings to allow this

  • JAINE LUCAS commented  ·   ·  Report

    This week, the amount of spam/phishing emails has increased tremendously. Many are coming from the same source just with different email addresses. By 8:30 AM this morning there were already almost 20 of them. If AOL cannot fix this -- and there are security tools out there can do this -- I'm just done and I've been a user since their inception.

  • SUSRACH HM commented  ·   ·  Report

    Garbage company allowing over 300 spam emails in 4 days. Pathetic and deliberate

  • SANDY KRAUSE commented  ·   ·  Report

    Why won't you allow us to be able to delete all blocked emails at once instead of one by one? How difficult is that for you to do??? Just how serious do you take our suggestions? Are you just trying to annoy us?

  • PJ commented  ·   ·  Report

    Way too many spam where they change one or more characters, so existing block doesn't stop it. Also, you limit the number of blocked addresses to 1000. I would fill the list in one week with the number of Spam Emails You Let Through!!! You need to fix this!!!!!!!!!!!!!
    You need to allow blocking of domains, not just individual addresses! Because of your data breach, I now get over 500 spam emails in just 3 or 4 days.

  • PETER DOWHANIUK commented  ·   ·  Report

    Why are emails in the "new Mail" segment deleted without question, but the emails in the "Spam" segment are questioned before deleting.

  • SUSRACH HM commented  ·   ·  Report

    They won't do a thing about this. They don't care, they permit it.

  • GEOFF BAKER commented  ·   ·  Report

    how is it possible to forward a spam email without opening, used the forward command from the drop down menu when right clicked the email address but this opened the email, this causes a number of issues, down load bad mailwear, tells spammer its a live address and then you get bombarded with more spam

  • SUSRACH HM commented  ·   ·  Report

    Can't stand the massive number of spam emails every day. One more month and I will be full transitioned out of this horrible mail package. Sick to death of it.

  • Kenny Melancon commented  ·   ·  Report

    had AOL for many years
    new management is terrible i bet they don't have AOL

  • Jb Norton commented  ·   ·  Report

    I would like to see AOL CHARGE A FEE to Spam senders! These S@%$ heads get PAID to send mass spams, why not charge them also!

  • Mag C commented  ·   ·  Report

    better spam filter/control

  • SUSRACH HM commented  ·   ·  Report

    sick and tired of receiving over 100 spam emails a day, AOL is a piece of garbage actively selling your info,.

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