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keep getting spam from "blocked" senders

I keep getting SPAM in my folder from @kellykat.com. I've blocked these emails multiple time, but still they come. I'm getting more and more SPAM in my inbox, which I move to SPAM. You always ask if I want to "unsubscribe." I never subscribed to these domains. They are just trying to get AOL to give them legitimate email addresses. Wise up!

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VICKI GIBBS shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Hi. We're sorry to hear you're receiving spam emails! We have some solutions for you, please refer to this article to learn how to best manage unwanted emails:  https://help.aol.com/articles/aol-mail-spam-and-privacy  We also added additional security features for AOL Mail: https://help.aol.com/articles/additional-security-features-in-aol-mail  Moreover, the block feature is best used for people, not spam, since spammers can use spoofed accounts. This means, what you see and add to your blocked list might not be the actual sender address. If you need assistance, you can reach out to us at https://help.aol.com/contact/     


Thank you!  

AOL Mail team

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  • Neil Morris commented  ·   ·  Report

    Filters do not appear to work unless you provide the full address of the sender , setting up filters using partial addresses like 'ends with' and providing 'confermetsarah.com' are a waste of time. Do we have to supply wild card characters (regex for instance) to make them work

  • JOSEPH FORD commented  ·   ·  Report

    None of your filters, do anything to prevent any spam, no sorting your email service is useless. If you want someone to pay for service. you have to provide one. Right now it, not worth it. you like the us Mail only trash is delivered.

  • STUART YOUNG commented  ·   ·  Report

    Allow domain blocking. I have tried various filters to get rid of persistent spammers. The current one always features confermetsarah as part of the domain, or has owner in the first part of the senders address - can you just not block this and let all your genuine users get on with their life.

  • Robert Osswald commented  ·   ·  Report

    Daily trading statements continue to be dumped in my SPAM folder.
    😒 It doubles my workload every day

  • Robert Osswald commented  ·   ·  Report

    Numerous important emails have been routinely sent to my SPAM folder.
    The search function didn't identify them. I was forced to sort through HUNDREDS of spam emails to find them.
    Especially annoying is the inability to sort ANY folder by email address, which makes searches MUCH easier

  • MANDY BARNETT commented  ·   ·  Report

    Block all "From a trusted sender" because they are not a trusted sender!!

  • HARVEY SCHORR commented  ·   ·  Report

    Every day I find items from Substack contributors I subscribe to in Spam. I dutifully mark them as Not Spam thereby moving them to Inbox, but your system continues to treat subsequent items as Spam. Frankly it’s worse finding legitimate mail in Spam than spam in Inbox.

  • SUSRACH HM commented  ·   ·  Report

    Spam arriving in mailbox. Legitimate mail going to spam. Never ends.

  • LARRY STURGILL commented  ·   ·  Report

    your blocking thang works until a hacker has figured out how to send spam that does not show an email address and then your block does not work. I have had a long process to get you to hear me and I deleted the raw message I sent in my complain messages. if you can go back and find my complaints to customer service you can see how he is screwing your blocking system. other wise I will save the next one and you can notify me you want it

  • JON BLOOM commented  ·   ·  Report

    I get absolutely loads of spam emails but they mostly come from only a handful of domain names

  • JON BLOOM commented  ·   ·  Report

    Block domain names in spam rather than having to block each of the various spam email addresses from that domain

  • JAMES HICKMAN commented  ·   ·  Report

    Stop allowing unknown senders e-mail from going to spam filter and not being able to block those e-mails

  • JAMES HICKMAN commented  ·   ·  Report

    Stop allowing unknown senders e-mail from going to spam filter and not being able to block those e-mails

  • KR commented  ·   ·  Report

    Since about two weeks ago, the spam folder has been filling up every single day with new spam/phishing material. The filter into the spam folder is working, but why is this not being taken care of even before it reaches my aol address? they should be blocked up front by aol after I have designated them as spam and allowoed them to stay in the spam folder and then deleted them. Something is not working in aol, or I would not still be seeing new spam emails every single day. Is there there suddenly a flood of spam and phishing emails arriving now, suddenly?

  • ALAN F GODFREY commented  ·   ·  Report

    Several of my contacts are now sending my mail back by mailer daemon as being marked as spam. Why is my aol email being called out as spam?

  • Andrew YANOSCHAK commented  ·   ·  Report

    My AOL SPAM folder is automatically emptied in a day or two. It's supposed to hold spam email for 30 days. How do I increase the time SPAM email stays in the SPAM folder so I have more time to look for important emails sent to SPAM by mistake?

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