Skip to content

How can we improve AOL Mail?

← AOL Mail Norrin

keep getting spam from "blocked" senders

I keep getting SPAM in my folder from @kellykat.com. I've blocked these emails multiple time, but still they come. I'm getting more and more SPAM in my inbox, which I move to SPAM. You always ask if I want to "unsubscribe." I never subscribed to these domains. They are just trying to get AOL to give them legitimate email addresses. Wise up!

4th ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

VICKI GIBBS shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Hi. We're sorry to hear you're receiving spam emails! We have some solutions for you, please refer to this article to learn how to best manage unwanted emails:  https://help.aol.com/articles/aol-mail-spam-and-privacy  We also added additional security features for AOL Mail: https://help.aol.com/articles/additional-security-features-in-aol-mail  Moreover, the block feature is best used for people, not spam, since spammers can use spoofed accounts. This means, what you see and add to your blocked list might not be the actual sender address. If you need assistance, you can reach out to us at https://help.aol.com/contact/     

Thank you!  

AOL Mail team

Comments are closed An error occurred while saving the comment
  • HARVEY SCHORR commented  ·   ·  Report

    Every day I find items from Substack contributors I subscribe to in Spam. I dutifully mark them as Not Spam thereby moving them to Inbox, but your system continues to treat subsequent items as Spam. Frankly it’s worse finding legitimate mail in Spam than spam in Inbox.

  • SUSRACH HM commented  ·   ·  Report

    Spam arriving in mailbox. Legitimate mail going to spam. Never ends.

  • LARRY STURGILL commented  ·   ·  Report

    your blocking thang works until a hacker has figured out how to send spam that does not show an email address and then your block does not work. I have had a long process to get you to hear me and I deleted the raw message I sent in my complain messages. if you can go back and find my complaints to customer service you can see how he is screwing your blocking system. other wise I will save the next one and you can notify me you want it

  • JON BLOOM commented  ·   ·  Report

    I get absolutely loads of spam emails but they mostly come from only a handful of domain names

  • JON BLOOM commented  ·   ·  Report

    Block domain names in spam rather than having to block each of the various spam email addresses from that domain

  • JAMES HICKMAN commented  ·   ·  Report

    Stop allowing unknown senders e-mail from going to spam filter and not being able to block those e-mails

  • JAMES HICKMAN commented  ·   ·  Report

    Stop allowing unknown senders e-mail from going to spam filter and not being able to block those e-mails

  • KR commented  ·   ·  Report

    Since about two weeks ago, the spam folder has been filling up every single day with new spam/phishing material. The filter into the spam folder is working, but why is this not being taken care of even before it reaches my aol address? they should be blocked up front by aol after I have designated them as spam and allowoed them to stay in the spam folder and then deleted them. Something is not working in aol, or I would not still be seeing new spam emails every single day. Is there there suddenly a flood of spam and phishing emails arriving now, suddenly?

  • ALAN F GODFREY commented  ·   ·  Report

    Several of my contacts are now sending my mail back by mailer daemon as being marked as spam. Why is my aol email being called out as spam?

  • Andrew YANOSCHAK commented  ·   ·  Report

    My AOL SPAM folder is automatically emptied in a day or two. It's supposed to hold spam email for 30 days. How do I increase the time SPAM email stays in the SPAM folder so I have more time to look for important emails sent to SPAM by mistake?

  • DENNIS DONEY commented  ·   ·  Report

    you dont know how to block spam worked better when wildcards were allowed the more i unsubscibe the more **** comes

  • David Kubicek commented  ·   ·  Report

    Security & Spam blocking idea: Add a feature to be able to block the NAME portion of the Sender (what's before the @ sign) in a sender's e-mail address. For example: I get about 30+ spam e-mails a day from "good@[insert various .com domains]". This person keeps changing the domains, which I keep using your existing feature to block, but the "good" is always there and I can't block it that way even with a rule. It would really help us all cut down on spam. Thanks!

  • Călin Cauș commented  ·   ·  Report

    Why would put an email into spam folder from a sender to which I already sent an email? I honestly missed an important email because Aol made it go into the spam folder.

  • SUSRACH HM commented  ·   ·  Report

    Spam worse than ever. Can't stand this. Almost done transitioning to gmail.

  • KR commented  ·   ·  Report

    Today is Feb 25 2025 and the spam has again gotten bad. Why am I seeing spam that obviously should have been deleted to begin with but is showing up in my spam folder. Just a week ago there was none for many many months. Apparently something bad happened to the spam system. Very annoying to even read some of those subject lines. This just started a week ago. It is filtering into the spam folder, thankfully. But -- this was not happening just a week ago! Please please please fix it !

  • Gern Blankston commented  ·   ·  Report

    WTF???? How do you remove this feature???? How is AOL still viable after all this ****. People literally laugh at me when they realize I still have AOL. Just killing your business with lack of spam control, WAY TOO MANY ADS, and ******* off your customer base by being something you are not.

1 2 … 7 9 11 … 19 20

AOL Mail Norrin

Categories

Feedback and Knowledge Base

(thinking…)