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keep getting spam from "blocked" senders

I keep getting SPAM in my folder from @kellykat.com. I've blocked these emails multiple time, but still they come. I'm getting more and more SPAM in my inbox, which I move to SPAM. You always ask if I want to "unsubscribe." I never subscribed to these domains. They are just trying to get AOL to give them legitimate email addresses. Wise up!

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VICKI GIBBS shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Hi. We're sorry to hear you're receiving spam emails! We have some solutions for you, please refer to this article to learn how to best manage unwanted emails:  https://help.aol.com/articles/aol-mail-spam-and-privacy  We also added additional security features for AOL Mail: https://help.aol.com/articles/additional-security-features-in-aol-mail  Moreover, the block feature is best used for people, not spam, since spammers can use spoofed accounts. This means, what you see and add to your blocked list might not be the actual sender address. If you need assistance, you can reach out to us at https://help.aol.com/contact/     


Thank you!  

AOL Mail team

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  • DENNIS DONEY commented  ·   ·  Report

    you dont know how to block spam worked better when wildcards were allowed the more i unsubscibe the more **** comes

  • David Kubicek commented  ·   ·  Report

    Security & Spam blocking idea: Add a feature to be able to block the NAME portion of the Sender (what's before the @ sign) in a sender's e-mail address. For example: I get about 30+ spam e-mails a day from "good@[insert various .com domains]". This person keeps changing the domains, which I keep using your existing feature to block, but the "good" is always there and I can't block it that way even with a rule. It would really help us all cut down on spam. Thanks!

  • Călin Cauș commented  ·   ·  Report

    Why would put an email into spam folder from a sender to which I already sent an email? I honestly missed an important email because Aol made it go into the spam folder.

  • SUSRACH HM commented  ·   ·  Report

    Spam worse than ever. Can't stand this. Almost done transitioning to gmail.

  • KR commented  ·   ·  Report

    Today is Feb 25 2025 and the spam has again gotten bad. Why am I seeing spam that obviously should have been deleted to begin with but is showing up in my spam folder. Just a week ago there was none for many many months. Apparently something bad happened to the spam system. Very annoying to even read some of those subject lines. This just started a week ago. It is filtering into the spam folder, thankfully. But -- this was not happening just a week ago! Please please please fix it !

  • Gern Blankston commented  ·   ·  Report

    WTF???? How do you remove this feature???? How is AOL still viable after all this ****. People literally laugh at me when they realize I still have AOL. Just killing your business with lack of spam control, WAY TOO MANY ADS, and ******* off your customer base by being something you are not.

  • Taylor Bunker commented  ·   ·  Report

    The spam filter has gotten noticeably worse these past few months. 10-20 spam emails a day from the same email aliases are getting through. Reporting spam does nothing, blocking does nothing. I'm close to leaving AOL altogether after over a decade of use. This is ridiculous.

  • CATHERINE HARPER commented  ·   ·  Report

    Guys, come on! You removed the *sort by subject* option once again? Is having different sorting options causing your servers to crash? Making the system unstable? If you're not going to have better spam controls, then *sort by subject* was the most efficient way for me to sort through my hundreds of spam e-mails. Could you guys just stop with all the tweaking that negatively affects your customers? It's enough.

  • MARK SALAMACK commented  ·   ·  Report

    Allow as many "block senders" as AOL users need...to limit it to 1,000 is not just inadequate, but indicative of a company that really does not care

  • THOMAS STONE commented  ·   ·  Report

    Thank you for the great job of identifying spam!

  • Marquita Williby commented  ·   ·  Report

    I have been with AOL since I was a kid and now I am a mid aged adult. The spam is absolutely ridiculous. I just can't take it anymore. I do not have this issue with Yahoo or Gmail. I keep this because it's always been my main email account. At this point I may just have to make a change. It's obvious you do not care about your users.

  • Charlie Phillips commented  ·   ·  Report

    IF you limit the number of addresses a person can block, you need to STOP the spam emails

  • B-LIEN PHAM commented  ·   ·  Report

    aol can stop or reduce junk mail?? **** AOL

  • Phil Roettcher commented  ·   ·  Report

    repeated I've had my compuserve email account for 30 years. recently i've noticed a lot more SPAM arriving at my inbox where your malware algorithms miss. Has something changed on your side. Is there a way to forward these SPAM messages to you so you can catch others. They all come from different email addresses but seem to have similar formatting.

  • Phil Roettcher commented  ·   ·  Report

    I've had my compuserve email account for 30 years. recently i've noticed a lot more SPAM arriving at my inbox where your malware algorithms miss. Has something changed on your side. Is there a way to forward these SPAM messages to you so you can catch others. They all come from different email addresses but seem to have similar formatting.

  • Pat Sanders commented  ·   ·  Report

    SPAM FILTERS not doing there job. Is there some sort of upgrade in programing to down load? On the free side.

  • Joni Bailey commented  ·   ·  Report

    scan emails with this kind of information in it and destroy it before we have to read it

  • Linda Snodgress commented  ·   ·  Report

    Go back to basics and stop competing with other news services. Also, stop selling our information! These unsolicited ads are annoying and waste my time deleting over 100 a day!!

  • B-LIEN PHAM commented  ·   ·  Report

    With 50 yrs belong with AO)L now to many problems with Junk mail? I think you change new CEO with no experiant

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