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UNUSUAL ACTIVITY AT SIGN IN NEED VERIFICATION

Stop the DAILY WE HAVE NOTICED UNUSUAL ACTIVITY VERIFICATION! I get this daily!! So sick of it. There's no UNUSUAL activity! It's me, it's always me.....my internet just changes where I get my signal on daily basis!

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CHRISTINE RATCLIFF shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Hi. If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This helps protect your account from unauthorized access. You may be prompted to get a verification code on your AOL app, recovery phone number, or recovery email address for any of the following reasons:


AOL notices suspicious account activity.

You're using an unfamiliar browser or device.

You're traveling away from your usual location.

You sign in while using a VPN or a proxy server.

You've logged in with a private or incognito window.

There are many attempts to sign in with incorrect passwords.

The "First time signing in from this device" message appears.

You've cleared your browser history or data cache including cookies.


We are sorry for the inconvenience this is causing you! If you need additional help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


Thank you, 

AOL team

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  • Jerry Page commented  ·   ·  Report

    AOL need to stop the need to get a code after signing in with username and password ..very unhappy with that

  • robert kobetitsch commented  ·   ·  Report

    AGAIN MULTIPLE TIMES TODAY BEING FORCED TO USE TWO STEP VERIFICATION EHICH IS NOT ENABLED !!!! - NOT WANTED, NEEDED, + TOTALLY USER UNFRIENDLY !!!!!!!!!!!!_ ARE YOU TRYING TO FORCE US TO QUIT + TRANSFER TO MORE USER FRIENDLY + CARING PROVIDERS ????????????????????

  • BARBARA KOBETITSCH commented  ·   ·  Report

    AGAIN EVERY TIME TODAY _ BEING FORCED TO USE TWO STEP VERIFICATION WHICH IS UNNEEDED OR WANTED _ TIME TO START PAYING ATTENTION TO LONG TIME USERS BEFORE YOU FORCE THEM INTO USING MORE USER FRIENDLY PROVIDERS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Michael Mike commented  ·   ·  Report

    Remove the verification system, if you are stuck on it, once every two years would be good. And I would live to sign in, but your psycho systems blocked me

  • Barb Barges commented  ·   ·  Report

    It's not an idea I want to know why when I try signing into aol it either doesn't open or takes forever. Been happening since you stopped the dial up which I have not had in eons. If it requires deleting the account then getting back on where on these new setting is that at?

  • DAVID STEWART commented  ·   ·  Report

    I have had the same AOL address for 26 years. You are verifying that email, through my less than 3 year old Gmail account. DUH!!!!!!!!!!

  • robert kobetitsch commented  ·   ·  Report

    NOT enabled, BUT forced to use it on AOL + YAHOO accounts - totally user unfriendly, inconvenient, frustrating, + not wanted or NEED - totally unnecessary for most users with safe passwords - you are forcing long time users to go to other more user friendly + consumer orientated providers !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • robert kobetitsch commented  ·   ·  Report

    two step verification is NOT enabled !!! still being forced to use it on AOL + Yahoo accounts - IT is NOT NEEDED OR WANTED FOR MOST USERS _ ONGOING PROBLEM FOR MONTHS !!!

  • PHILLIP PEABODY commented  ·   ·  Report

    ENOUGH WITH THE INVOLUNTARY 2 STEP LOG IN PROCESS. i DIDN'T ASK FOR IT, I DON'T WANT IT ..... SO WHY THE **** ARE YOU STILL PESTERING ME WITH IT?

  • PHILLIP PEABODY commented  ·   ·  Report

    Dump the involuntary 2 step logins. a major league pain in the a**

  • PHILLIP PEABODY commented  ·   ·  Report

    HEY, IS ANYBODY THERE OR IS THIS A DIRECT ROUTE TO THE TRASN BIN? I DON'T WANT TWO STEP LOGINS. I DIDN'T ASK FOR TWO STEP LOGINS. PLEASE STOP PESTERING ME WITH TWO STEP LOGINS. HAVE BEEN WITH AOL SINCE THE 90S AND AM FED UP. CEASE AND DESIST!

  • PHILLIP PEABODY commented  ·   ·  Report

    Enough with the two verification log in! I didn't sign up for it I don't want it, yet you continue to pester me with it. Am disabled and can not bounce around retrieving devices to prove I am me. Please cease and desist this unending inconvenience.

  • Chance Master commented  ·   ·  Report

    If 2-step verification is going to be a requirement, then add code to eliminate deadlocks between AOL/Netscape account and Yahoo account.
    If each is sending a verification code to the other one in order for user to sign in, how the heck can user get the code?

  • Alisa Wright commented  ·   ·  Report

    this nuts to have to have you text me I every time I sign in????? why why are you making me do this???

  • Alisa Wright commented  ·   ·  Report

    stop asking me to have you text me e very time I sign in!

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