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UNUSUAL ACTIVITY AT SIGN IN NEED VERIFICATION

Stop the DAILY WE HAVE NOTICED UNUSUAL ACTIVITY VERIFICATION! I get this daily!! So sick of it. There's no UNUSUAL activity! It's me, it's always me.....my internet just changes where I get my signal on daily basis!

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CHRISTINE RATCLIFF shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Hi. If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This helps protect your account from unauthorized access. You may be prompted to get a verification code on your AOL app, recovery phone number, or recovery email address for any of the following reasons:


AOL notices suspicious account activity.

You're using an unfamiliar browser or device.

You're traveling away from your usual location.

You sign in while using a VPN or a proxy server.

You've logged in with a private or incognito window.

There are many attempts to sign in with incorrect passwords.

The "First time signing in from this device" message appears.

You've cleared your browser history or data cache including cookies.


We are sorry for the inconvenience this is causing you! If you need additional help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


Thank you, 

AOL team

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  • robert kobetitsch commented  ·   ·  Report

    DAY PLUS OUTAGES, STUPID FORCED 2 STEP VERIFICATIO, USELES TECH SUPPORT FOR BOTH AOL + YAHOO NOW MAKES BOTH PROVIDERS THE WORSE IN THE INDUSTRY -

  • barbara kobetitsch commented  ·   ·  Report

    TIME TO FIND MORE USER FRIENDLY + CARING PROVIDERS BESIDE AOL + YAHOO !!!!!!!!!!!!! - responses on numerous feed backs to contact help is a TOTAL JOKE !! regualar + PAID TECH SUPPORT is USELESS !!!!!!!!!!!

  • robert kobetitsch commented  ·   ·  Report

    YOUR RESPONSE TO REPLY UTILIZING TWITTER + AOL HELP IS AN UNREASONABLE TOTAL JOKE _ NOT ALL LONG TIME AOL +YAHOO USERS ARE NOT WILLING TO USE ANY INTRUSIVE INACCURATE SOCIAL MEDIS + THE HELP TECH SUPPORT IS RIDICULOUS + DOES NOTHING TO HELP PROBLEMS AT HAND !!!!!!!!!!!!!!!!

  • robert kobetitsch commented  ·   ·  Report

    SINCE YAHOO MERGER IT HAS BEEN TOTALLY FRUSTRATING + USER UNFRIENDLY WITH THE IGNORANT UNNEED CHANGE + LACK OF VALID SUPPORT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!????????????????????

  • barbara kobetitsch commented  ·   ·  Report

    JUST TOLD TO RESOND TO AOL REPLY TO FEEDBACK BY USING TWITTER ??????????????? - FWIW NOT ALL USER HAVE OR WANT TO USE TWITTER OR OTHER INTRUSIVE INACCURATE SOCIAL MEDIA !!!!!!!!!!!!!!!!! ?????????????????????????-

  • barbara kobetitsch commented  ·   ·  Report

    12/2 + 12/3 COMPLETE AOL + YAHOO OUTAGE ! ALL CALLS TO TECH SUPPORT DENIED IT + BLAMED IT ON USERS COMPUTERS + WANTED TO CHANGE SETTING - FINALLY ON 5/2 AOL + YAHOO acknowledged the outages after 12 HOURS - AOL REGULAR _ PAID SUPPORT IS A JOKE + YAHOO TECH SUPPORT IS NON EXISTANT !!!!!!!!!!!! -+ NOW !!! again being forced toUSE 2 STEP VERIFICATION THAT IS NOT NEEDED OR WANTED !!!!!!!!!!!!!!!!!!!!!!!!! _ NOT TURNED ON + STAY VEROIFIED IS CHECKED !!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Mindy Malone commented  ·   ·  Report

    Since yesterday you are HARASSINg me asking for password over & over when using Iphone while running errands. I am like Schwarzenneger avoiding typing on the small screen. For various reasons it is a hardship. This is also weird act not a until now practiced by the reputable businesses and more likely by racist scumbags. Stop it or I will file a complain about racist harassment.

  • robert kobetitsch commented  ·   ·  Report

    NO AOL OR YAHOO SITE OR MAIL -TECH SUPPORT DNEIED THE OUTAGES BOTH YESTERDAY + TODAY !!! - UNWANTED + UNNEEDED 2 STEP BACK IN FOREC USE, EVEN EVAN BEING TURNED OFF + STAYING KEEP VERIFIED CHECKED !!!!!!!!!!

  • barbara kobetitsch commented  ·   ·  Report

    TOTALLY UNNEDD OR WANTED !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • robert kobetitsch commented  ·   ·  Report

    AGAIN + STILL BEING FORCED TO USE UNNEEDED + UNWANTED 2 STEP VERIFICATION - TIME FOR LONG TIME LOYAL USERS TO CHANGE TO OTHER PROVIDERS THAT CARE ABOUT THEIR USERS !!!!!!!!!!!!!!!!!!!!???????????????????????????????

  • RICHARD MACPHIE commented  ·   ·  Report

    I have been with AOL for 100 years(a very long times). I am using an iMac version 10.13.6. It has a 27inch screen which we like. When you moved to 2FA I now must put in my pass word and now I must contact you on my Iphone so you can send me a code to put in in order to get to the start screen. After contacting your csr she said that the system on her end shows 2FA as turned off but when I log on and start to the aol main screen it wants to verify me by asking me for a code via e-mail,text,phone etc. Aol should give me the option as I don't need 2FA as my desktop is in my home office.....Can you help to turn this off? Thank you very much!

  • robert kobetitsch commented  ·   ·  Report

    STILL BEING FORCED TO USE UNWANTED + NOT NEEDED 2 STEP VERIFICATION ON AOL + YAHOO - !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • laurie bennett commented  ·   ·  Report

    Sucks, sucks, sucks, could not even vote on this page, Did I say sign in sucks? Don't require 2nd verification.

  • Jerry Page commented  ·   ·  Report

    AOL need to stop the need to get a code after signing in with username and password ..very unhappy with that

  • robert kobetitsch commented  ·   ·  Report

    AGAIN MULTIPLE TIMES TODAY BEING FORCED TO USE TWO STEP VERIFICATION EHICH IS NOT ENABLED !!!! - NOT WANTED, NEEDED, + TOTALLY USER UNFRIENDLY !!!!!!!!!!!!_ ARE YOU TRYING TO FORCE US TO QUIT + TRANSFER TO MORE USER FRIENDLY + CARING PROVIDERS ????????????????????

  • barbara kobetitsch commented  ·   ·  Report

    AGAIN EVERY TIME TODAY _ BEING FORCED TO USE TWO STEP VERIFICATION WHICH IS UNNEEDED OR WANTED _ TIME TO START PAYING ATTENTION TO LONG TIME USERS BEFORE YOU FORCE THEM INTO USING MORE USER FRIENDLY PROVIDERS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Michael Mike commented  ·   ·  Report

    Remove the verification system, if you are stuck on it, once every two years would be good. And I would live to sign in, but your psycho systems blocked me

  • Barb Barges commented  ·   ·  Report

    It's not an idea I want to know why when I try signing into aol it either doesn't open or takes forever. Been happening since you stopped the dial up which I have not had in eons. If it requires deleting the account then getting back on where on these new setting is that at?

  • DAVID STEWART commented  ·   ·  Report

    I have had the same AOL address for 26 years. You are verifying that email, through my less than 3 year old Gmail account. DUH!!!!!!!!!!

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