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UNUSUAL ACTIVITY AT SIGN IN NEED VERIFICATION

Stop the DAILY WE HAVE NOTICED UNUSUAL ACTIVITY VERIFICATION! I get this daily!! So sick of it. There's no UNUSUAL activity! It's me, it's always me.....my internet just changes where I get my signal on daily basis!

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CHRISTINE RATCLIFF shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Hi. If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This helps protect your account from unauthorized access. You may be prompted to get a verification code on your AOL app, recovery phone number, or recovery email address for any of the following reasons:


AOL notices suspicious account activity.

You're using an unfamiliar browser or device.

You're traveling away from your usual location.

You sign in while using a VPN or a proxy server.

You've logged in with a private or incognito window.

There are many attempts to sign in with incorrect passwords.

The "First time signing in from this device" message appears.

You've cleared your browser history or data cache including cookies.


We are sorry for the inconvenience this is causing you! If you need additional help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


Thank you, 

AOL team

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  • NATHAN STANSELL commented  ·   ·  Report

    Quit asking for the emergency code on every login. That is just lazy and stupid. Fix your ****.

  • LOTHAR KLOTZ commented  ·   ·  Report

    es ist sehr unangenehm, sich mehrfach am Tag bei AOL anzumelden, und dann noch die tel Mitteilung für den Anmeldecode. Das muß einfacher werden, keine Bank sichert so ab wie AOL. Gmail macht es über das Smartphone und es klappt schnell und unkompliziert. Das wünsche ich mir bei AOL auch.

  • Bruce Macdonald commented  ·   ·  Report

    Why do I have to repeatedly sign in to AOL...?
    I click the "stay signed in box', ...it doesn't mean a thing.....Gr-r-r-r...!

  • Mindy Malone commented  ·   ·  Report

    HARASSMENT-every bleeping day you asking for code to sign in to my Fort Knox. I have to get up from breakfast (cats fed first) , take phone from charger just for your farscist totalitarian self-gratifying pompous idiocy to protect my Trash folder. Idiocy on steroids. We need total regime change to restore sanity. XI is not in my Trash folder.

  • BUDDY LLOYD commented  ·   ·  Report

    I do not need a 2 Step sign-in I am by myself and do not have access to any other methods. I do not need anyone to help me sign in. It is my business as to how I can sign in!!!

  • LEROY LEWIS commented  ·   ·  Report

    turn it the **** off. I do not want to put in a security code every **** time I log into my email.
    You **** with **** that ain't broke.

  • sharleeg4228 commented  ·   ·  Report

    What is with the constantly having to verify that it is my email account?

  • sharleeg4228 commented  ·   ·  Report

    Now I not only have to get a code text to me, I have to do the verify I am human? Really. I am about ready to quit AOL mail.

  • Mindy Malone commented  ·   ·  Report

    TOTALITARIAN ABUSE OF POWER 9-25 asking users daily for verification code-idiocy on steroids. Stop harassing users asking daily for verification code-you are not financial institution but bleeping email. Also, we do not log in our credit card/bank accounts daily. Fix the issue unless you harassing users solely for racist or political reasons. Using VPN is a modern technology to protect account and we do not have to drop it for your atavistic convenience.

  • Mindy Malone commented  ·   ·  Report

    TOTALITARIAN ABUSE OF POWER 9-25 asking users daily for verification code-idiocy on steroids. Stop harassing users asking daily for verification code-you are not financial institution but bleeping email. Also, we do not log in our credit card/bank accounts daily. Fix the issue unless you harassing users solely for racist or political reasons. Using VPN is a modern technology to protect account and we do not have to drop it for your atavistic convenience.

  • Mindy Malone commented  ·   ·  Report

    Stop asking users for verification code every time they log in-HARASSMENT
    Since 9/9 AOL asking me for verification code every time I log in. I and Spectrum use Nord VPN-rolling vpn so AOL old technology can handle it. They harass users. They also want to regulate our travel - I log from too many locations-errands, medical office, beach, restaurants, car, occasional travel- all prohibited by AOL but never a problem with other emails providers. It looks like total dictatorship!

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    Mindy Malone shared this idea · September 13, 2023 · Edit… · Delete…

  • Mindy Malone commented  ·   ·  Report

    All AOL for asking for verification code are based on lies and blatant invasions of our civil liberties. We need to drop VPN protection against hackers, scammers, spammers instead AOL adapting to VPN technology.

  • Mindy Malone commented  ·   ·  Report

    Since 9/9 AOL asking me for verification code every time I log in. I and Spectrum use Nord VPN-rolling vpn so AOL old technology can handle it. They harass users. They also want to regulate our travel - I log from too many locations-errands, medical office, beach, restaurants, car, occasional travel- all prohibited by AOL but never a problem with other emails providers. It looks like total dictatorship!

  • JAVIER POLANCO-ABAD commented  ·   ·  Report

    Why do I have to receive a verification code every time I log into my AOL account and spent unnecessary money?

  • Mindy Malone commented  ·   ·  Report

    Sept 12, 2023 Since 9/9 I am requested daily (9/10 twice a day) to provide access code to my account. It is plain harassment because it is above regular email providers practices. Will be reported. This is not Canada by US -civility applies

  • Mindy Malone commented  ·   ·  Report

    This is just outrage -plain harassment without justification. THIS is USA not Canada.

  • Mindy Malone commented  ·   ·  Report

    Sept 12, 2023 Since 9/9 I am requested daily (9/10 twice a day) to provide access code to my account. It is plain harassment because it is above regular email providers practices. Will be reported. This is not Canada by US -civility applies

  • Dirk Holder commented  ·   ·  Report

    you're something else. you're gonna ask me to relate a code that you send to my e-mail account. in order to get look at my e-mails............
    REALLY????????? How do you expect me to pull that off ????
    You had better have a good explanation. If it happens again you can count on losing me after TWENTY FIVE YEARS!!!!!!!

  • Mindy Malone commented  ·   ·  Report

    Why ar you harassing senior citizens. Maybe you need to re-examine your security triggers because your security becomes harassment.

  • Mindy Malone commented  ·   ·  Report

    I use AOL mail for 5 yrs and I was asked for security check only once a while. Now on 9/9, 9/10 (twice),9/11. Is this harassment? I always used VPN so what changed? I will go to my political rep or state agency to report this harassment.

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