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UNUSUAL ACTIVITY AT SIGN IN NEED VERIFICATION

Stop the DAILY WE HAVE NOTICED UNUSUAL ACTIVITY VERIFICATION! I get this daily!! So sick of it. There's no UNUSUAL activity! It's me, it's always me.....my internet just changes where I get my signal on daily basis!

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CHRISTINE RATCLIFF shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Hi. If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This helps protect your account from unauthorized access. You may be prompted to get a verification code on your AOL app, recovery phone number, or recovery email address for any of the following reasons:

AOL notices suspicious account activity.

You're using an unfamiliar browser or device.

You're traveling away from your usual location.

You sign in while using a VPN or a proxy server.

You've logged in with a private or incognito window.

There are many attempts to sign in with incorrect passwords.

The "First time signing in from this device" message appears.

You've cleared your browser history or data cache including cookies.

We are sorry for the inconvenience this is causing you! If you need additional help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.

Thank you, 

AOL team

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  • ROBERT WOOD commented  ·   ·  Report

    You are a tech organization. Certainly you can fix your insistence on two step sign in for email when it is clear that I have it turned OFF in my settings. This is infuriating. Robert Wood

  • robyn franco commented  ·   ·  Report

    Where is my ******* email ? I need those files !!!!

  • mailman0624 commented  ·   ·  Report

    YOU IDIOTS INFLICT 2 STEP VERIFICATION ON PEOPLE THAT DON'T WANT IT. ARE YOU TOO STUPID TO REALIZE THAT'S WHY PEOPLE HAT AOL?

  • mailman0624 commented  ·   ·  Report

    YOU IDIOTS INFLICT 2 STEP VERIFICATION ON PEOPLE THAT DON'T WANT IT. ARE YOU TOO STUPID TO REALIZE THAT'S WHY PEOPLE HAT AOL?

  • DAVID STEWART commented  ·   ·  Report

    You make me get a verification code from another email that you do not control and does not ask for a stupid code to show it is me. I have had this same AOL email for almost 30 years.

  • TIM SMITH commented  ·   ·  Report

    Stop the stupid "send a code" **** every time I try to get my mail. I am ready to leave . Very frustrating.

  • DAVID STEWART commented  ·   ·  Report

    verification codes are pointless. If I have the password I have all I need including a back up email

  • Hugo Grijalva commented  ·   ·  Report

    Why they have to force you to sign very often with a code?

  • DAVID STEWART commented  ·   ·  Report

    If I know the password, then I do not need some BS verifying code

  • mailbox2567 commented  ·   ·  Report

    You have the WORST email in the universe and you constantly make it worse by harassing your customers with 2-step idiocy.

  • DAVID STEWART commented  ·   ·  Report

    Verification codes are pointless. If I have the password than I will most likely have hacked their phone

  • Sharon Gahlbeck commented  ·   ·  Report

    I hate having to constantly verify I am signing in. If this was a business, that may be a good thing, but this is just my home email.

  • Lee Walker commented  ·   ·  Report

    Just use established password and stop saying it's invalid!!

  • CAROL Mccormick commented  ·   ·  Report

    I don't want to have to log in to my Gmail every time to get access to my AOL account.

  • CAROL Mccormick commented  ·   ·  Report

    Every time I log in to my AOL Mail, it requires me to enter a code from a different email before I can get in. What is the use to have an AOL email account if I have to have another one somewhere in order to get into yours?

  • Raven Madigan commented  ·   ·  Report

    The change made to the sign-in process is tedious and truly ridiculous. If a new user wants to sign in, they have to go through extra, UNNECESSARY steps to sign in. So stupid. Put it back the way it was.

  • WILLIAM BRAMLETT commented  ·   ·  Report

    Stop asking for muti-layered verification. If someone has my phone, they receive the TOP SECRET code anyway...Useless step

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