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'I need to block all junk mail' has been merged into this idea

keep getting spam from "blocked" senders

I keep getting SPAM in my folder from @kellykat.com. I've blocked these emails multiple time, but still they come. I'm getting more and more SPAM in my inbox, which I move to SPAM. You always ask if I want to "unsubscribe." I never subscribed to these domains. They are just trying to get AOL to give them legitimate email addresses. Wise up!

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VICKI GIBBS shared this idea  ·   ·  Report…  ·  Admin →
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Responded  ·  AdminProduct Support (Product Support, AOL) responded  · 

Hi. We're sorry to hear you're receiving spam emails! We have some solutions for you, please refer to this article to learn how to best manage unwanted emails:  https://help.aol.com/articles/aol-mail-spam-and-privacy  We also added additional security features for AOL Mail: https://help.aol.com/articles/additional-security-features-in-aol-mail  Moreover, the block feature is best used for people, not spam, since spammers can use spoofed accounts. This means, what you see and add to your blocked list might not be the actual sender address. If you need assistance, you can reach out to us at https://help.aol.com/contact/     


Thank you!  

AOL Mail team

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  • DAVID GOODHALL commented  ·   ·  Report

    Why, when blocking SPAM messages they keep on reappearing with a slightly different name. Can you not block the @name to stop this happening.

  • LAUREN ARMSTRONG commented  ·   ·  Report

    I need to block all junk mail so i dont get stuff from them in future....

  • CLYDE MARTIN commented  ·   ·  Report

    The spammers have found that if they put brackets, or other types of symbols around their email, it bypasses the filters. They simply change symbols. The spams filters should block ALL emails with symbols used in the address.

  • cuzinit49 commented  ·   ·  Report

    DO SOME THING ABOUT PEOPLE GETTING **** MESSAGES AND CAINT REPORT THEM TO YOU

  • LINDA MIGLIACCIO commented  ·   ·  Report

    AOL SPAM FILTERS ARE NOT WORKING-- GETTING REPEAT SPAM EVEN THOUGH FILTERS ARE CORRECTLY INPUT WITH TECHNICAL SUPPORT ASSISTANCE. SPAM FILTERS ARE CRITICAL SINCE VIRUSES AND MALWARE CAN GET THRU. MAKE THIS ISSUE A PRIORITY WITH AOL. TECH. SUPPORT DOES NOT KNOW THE ANSWER AND IF THEY CANNOT HELP-- THEN WHO CAN??

  • Randy King commented  ·   ·  Report

    Quit playing around with the silly little pictures and colors. What we want is for you to block the emails that we ask you to block. I continue to receive two or more spam emails from several people I have identified and BLOCK SENDER. Focus on what's important - how about it?

  • SUSRACH HM commented  ·   ·  Report

    Fix the Spam . Every day 20-30. Only AOL mail has this problem.

  • Candace Davenport commented  ·   ·  Report

    I get numerous emails from (for example) "contact@xxxx.offers.com". They just change the xxxx word in each spam. Put in an option for * to cover all the emails from one place. "contact@*.offers.com"

  • ROBERT SCHMIDT commented  ·   ·  Report

    Put back the "block sender" feature in you triple dot pull down menu. I am no longer able to block unwanted spam senders. I contacted the AOL help line and was told how I could still do it but the "ADD" button never activates so I can't add a new unwanted sender to my block list. Not good at all.

  • Margaret High commented  ·   ·  Report

    Important emails keep going into my spam folder! They are from contacts that I've been getting email from for YEARS - the contacts are in my Contacts List. I am missing important information. I keep marking them "not spam" and nothing has changed for a few weeks now. I am trying to be patient but I can't keep missing important stuff and checking my spam folder every time I check email.

  • Bruce Wolfe commented  ·   ·  Report

    Messages from frequent contacts continue to go into the spam folder even though I have marked every single one of them as "Not Spam". This is now a very large issue as I am missing important updates.

    Even after marking as "not spam"; emails from the same recipient go into the spam folder.

  • RICHARD EDWARDS commented  ·   ·  Report

    The facility to highlight unwanted senders like SPAM e-mails has disappeared. To Block except for contacts is of no help as it is crucial to nominate those senders that are acceptable, and the option to Block certain unwanted senders has been dropped recently. WHY??

  • Julie Gilbert commented  ·   ·  Report

    Sounds like you may have been hacked on a shopping site somewhere. I had that happen to me a couple years ago where someone hacked my Amazon account & hid fraudulent purchases in a flood of spam emails. Check for any purchases you didn't make & change your passwords.

  • jaboticabas commented  ·   ·  Report

    I am suddenly getting a flood of spam--like100 within a few seconds. what can i do other than moving each one to spam

  • Julie Gilbert commented  ·   ·  Report

    The spam filter is not as effective as it used to be. For the past few days I've received emails that are clearly spam in my inbox several times a day (sometimes right after I had just marked one as spam) instead of them going to the spam folder like they should've. Fix the filter!

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