What happened to the ability to use stationery when sending an outgoing message? I searched the internet and got the response that you need to have a paying account--well, I am paying already because I lost some of my messages and needed assistance to retrieve them. Didn't want that to happen again. What do I need to do to get the stationery option? I miss it.

Why change? Cannot figure out how to delete multiple emails without deleting the ones I need to keep. Really sucks trying to do it one email at a time with all the spam.

Again, I tried this "new" version and told you why I didn't like it. This is ridiculous!

THIS IS TERRIBLE! I can't delete UNWANTED email with ease anymore. I have to click each one.

I do not like the new and improved format. I prefer and work well with the classic email format. Please reset me. Thanks.

this new mail really sucks...really really slow and stupid

How about going back to copy and paste instead of the new method to add images.
How about more font sizes as we used to have.
How about more fonts as we used to have.
How about an unlimited color palate.
How about just going back to what used to make AOL unique.
Now the only "unique" part of AOL is the moving, flashing & distracting ads.

Yes, AOL where is it?

Exactly! Where is the button that allows us to switch back to the classic format?

I want the classic E-Mails back, because it is better for me!

Please go back to the classic email set up!

It seems that AOL smart-guys just change things for no reason. Give me back the option to select "classic view" mail. I have two accounts -- one is for my wife, the other for me. Hers has classic view and mine is the AOL forced blue garbage. Your AI chat bot doesn't seem to know what to do or how to do it. How about an English speaking live chat option?

I wasn't asked or told that aol mail was going to completely change ... and here I was thinking that my account was actually MINE .... apparently I am not allowed to control what/how I view my own mail .. but have to go with what some idiot programmer now thinks is "smart" .. when it is actually almost unuseable. At least I can port it to a third party reader .... at the moment .....how long before "they" stop that as well >>>

YES. Give us the option back. I like both versions but I receive hundreds of emails and when the classic version is 50 emails to a page...I can clean up my emails faster! The newer version when it selects 100 to 200 emails at a time it is soooooo DIFFICULT

Me too.. I don't like the lines separating them or the bright blue. It's hard to read. Go back to the way it was

e-mails not working can't get to old mail got to go to inbox and read mail don't get deleted

Well, I just saw that my e-mail reverted back to the former version! (I had set up a separate Old Mail Folder for myself, was lamenting the loss of the other Old Mail Folder, and then saw that AOL went back to the previous version of separating mail). I am hoping that is the case. If it is really back to what it was, I have to take back what I said about AOL being non-responsive and say, THANK YOU!

Why would people need an Old Mail folder? Because while the message has been read, there is a reason to keep the documentation. For instance, I place an order and get a message that the package has been sent. It doesn't need to stay in my New Mail, or Unread Mail, or Inbox. But, I need the documentation in case something happens and I don't get the package. What if I accidentally "read" it but forget to "Mark as Unread" or "Save" it? There is no way to retrieve it. I have also commented about other examples (such as for tax purposes) that one might need records or documentation of e-mail contacts. I am getting close to just figuring out that AOL is not going to respond to the needs of its users. Maybe the purpose of all these changes is to just have AOL users to move to another venue so that they can shut AOL down? The unresponsiveness is disturbing.

I totally agree with the comments of the major ***** up of removing the Read, Unread, and Old Mail folders.

So, I used to be able to go into my Old Mail folder in order to get documentation about expenditures for my taxes--it used to be able to do a search to find those items. Now, those files are gone! This really stinks. Also, I can't find records from former contacts that indicate discussions that are important to my business and tax records. This was a horrible idea to change things without notice or options to manage the folders. And, I am paying for this service??? Ridiculous. These recent changes are bad.