Please go back to Classic email. Why do you mess with what is already good? I do not have the time or interest for you to experiment on.
Stop using this format. Take a step back and fix your mistakes.
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Nancy Shloush
commented
Please return to your former display for AOL Mail. 1) It was so much better to be able to see the sender instead of an email address. 2) It is jarring, confusing and endlessly annoying to me to have threads displayed. I hate the distraction of the new "Me, John Doe" email format! I have kept AOL Mail as my primary email address for many years despite being ridiculed by friends and business associates --because you did not adopt GMail's format and system. But now it looks like you are trending in their direction. Please hold on to the one system you still maintain that sets you apart: the ability to alphabetize emails within a file! I know I am just a voice in the wind, but thank you for listening anyway.
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KPla
commented
PLEASE get rid of the pop up that happens after EVERY e-mail sent asking me if I want to turn Notifications. SERIOUSLY, MAKE IT F---KING STOP!!
And give us an option to go back to the old AOL. It's impossible to write an e-mail in the new one b/c as soon as you click CC MORE THAN HALF THE SCREEN is taken up by the Sending Info. This new AOL *really* sucks!!
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CYNTHIA WULFF
commented
I agree entirely with all the comments about the new format! I am considering going to another server!
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ANGELOS ZALOUMIS
commented
How do I add an attachment ?
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Corinne Gibson
commented
I like the older version of AOL
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Gretchen Gissibl Krane
commented
I can only see HALF of my emails.... with that stupid thing on the right side. GO BACK to the old one.
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TAMARA SHAFFER
commented
It's my plan to change servers as well. The bewildering changes are ridiculous; this seems to be the consensus, but I don't think the people at AOL care what we think.
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Valencia Whitehead
commented
How difficult would it have been for AOL to simply allow us to continue sorting our mail by Unread, Read, etc??? I hate these "improvements!"
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Elizabeth Belknap
commented
I am an elderly person, under treatment for cancer and on a fixed income. I think it's disgusting that AOL would remove services just to make a buck. I have had AOL since the internet was dial up. All of my contacts have my AOL address. It will be a monumental task to change to another provider. The worst part is not being able to access old and saved mail, and folders. This corporation and the people who decided to do this should be ashamed.
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TOM EIFLER
commented
Your new user interface is not as good as the old version.
I suggest you have a team of people do usability testing before rolling something out.
Sorry, but poor design! -
Chuck Kromer
commented
Your new AOL Mail format sucks and I hate it. If it wasn't broke for God's sake, why can't you leave it alone. You are forcing me after AOL first came out all those many years ago to fricking leave to go to another format which is also FREE! Contacts are now worthless, Address Book omissions now common place, after one or two letters group DO NOT populate, etc., etc., etc In the next 30 days I either have the option to go back to the old AOL Mail format or I'm gone! Don't believe me? Watch me!
If I wanted a change from AOL I would have canceled and gotten a new account with another
email company that I don't have to pay for!!! They are FREE! -
Carole Anne Pepe
commented
This is getting more and more annoying. You know older citizens use AOL. I've had it since the beginning when we had to pay every month for it. Now it just really is a mess. I probably could get better use from gmail or yahoo. It would be just like starting over and that's just how I feel about the changes. Why wouldn't you check with your clients and at least get some idea how we feel. I'm sure some love it. I'm sure most hate it so give us a choice.
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Theresa Bonneau
commented
Where's my emails, contacts, etc.?
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MALINI SODHA
commented
I agree with all the complaints about AOL Mail!! I've been paying for Ad Free E mail and seems my complaints are not even handled or taken care of! I will be detaching my paid AOL in 2 weeks if AOL keeps ignoring my requests not to charge me and keep showing me ads!!
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Laura Headrick
commented
I WANT MY OLD FORMAT BACK NOW
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Laura Headrick
commented
NO ONE WILL HELP ME I EVEN PAID FOR ASK A QUESTION ONLY TO GET NO ANSWER....I WANT MY OLD AOL FORMAT BACK. I HATE THIS NEW ONE AND I AM NOT THE ONLY ONE....N IT IS NOT FAIR TO SENIORS TO CHANGE THIS UP. WHY CHANGE UP SOMETHING THAT WORKS FOR SENIORS..
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JACQUELINE Montfort
commented
Some 25 year old has decided to clean up AOL and give it a new look. Jazz it up! They've Jazzed it up to the point that it's not anything like the old AOL. Those still using AOL have stayed with AOL because they like the format. Even though business associates, friends and neighbors may scoff at the idea that it's not trendy. It's not trendy, however those of us on AOL have stuck with you for a reason. We just like the format. I have gmail, I have my own server. I use AOL more than the other two. But perhaps now is the time to change and be hip! AOL, I'm sorry you may find out that a great many of your loyal customers will start abandoning you just over the format! Shame on you for not changing back!
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MARILYN MEAKINS
commented
Not only does a group address not work, but AOL added a name to the list that I can't remove.
Who's idea was it to "fix" something that wasn't broken?
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JAMES HALL
commented
I want Classic mail back
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Em.a Beaudeau
commented
ALSO EVERYTIME I CLICK TO ENTER MAIL ON AOL..THE STUPID yahoo THING COMES UP? WHY IS THIS EVEN CONNECTED TO MY AOL MAIL>?????? IT TAKE ABOUT 5 TRYS THEN MY AOL MAIL LOADS