Please go back to Classic email. Why do you mess with what is already good? I do not have the time or interest for you to experiment on.
Stop using this format. Take a step back and fix your mistakes.
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HMa Mayhe commented
Nouvelle version totalement nulle ! Remettez l'ancienne version en place et surtout laissez nous le choix !!!
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Kimba commented
AOL, you've disappointed your innumerable, decades upon decades worth of LOYAL users & customers. This "FORCED" change you did to us, which while you may think it more modern is actually a "LOSS" of functions, a LOSS of abilities, FORCED preferences on your users & customers rather than their/our preferences, it looks terrible, not everyone wants email with colors and a great deal of things everywhere that they don't want, need or have use for, which is one of the MANY things that made AOL the best Email Service Provider through all these many decades - we wanted something clean, easy on the eyes, no extra bells and whistles, JUST EMAIL that we had control of, that was clean, crisp and did what we wanted it to.
You have FORCED my inbox into groups by days and given NO option to stop grouping, even though the ONLY "group type" option there is to to group conversations, which I'm having none of, nor will I EVER. I CANNOT read my email this way (that's literal). It's a huge distraction, frustration (and that list goes on and on) to me. I literally cannot read my email because I cannot look at that view comfortably.
You REMOVED the flags! Simple flags, within your new mail or any other folder, unlike these ridiculous stars that then move them to a separate folder of "starred?" Ridiculous. I don't need a folder of starred email, I need ONE inbox, with flag options to remind me that it's an important item to re-read or respond and/or follow-up on.
You REMOVED that attachment icon, which I used ALL THE TIME, every day!
You REMOVED the search email function, which I used multiple times per day.
You REMOVED the ability to change where the icons are located at the top of your folders, again forcing your preferences on your users and customers, not putting our preferences first, as they should be, it's our email, we should be able to customize it to our preference.
What in the world is with discussions, notes and all other "junk" that any loyal and long-term AOL user or customer will likely never use, because if they wanted those distractions or extras they would have switched to a different email provider many, many years ago. You literally are calling it AOL, when it's literally, and obviously a Yahoo version and I don't know anyone other than Yahoo folk, if there's more than a handful out there, that like or would ever go near Yahoo, even decades ago and absolutely not over this past decade.
You took away functionality, you replaced it with functions we don't need or want, we lost so many things, there's COUNTLESS steps to achieve what used to take us ONE CLICK to do - again ridiculous.
Deleting the trash isn't instantaneous as it always was with your original basic/classic view, but in this mess, you click delete on the trash can and have to sit there watching a percentage meter as it finishes emptying? And, I tested that with only 1 deleted item in it, same thing.
There's NO compact view, I assume this is due to the now grouped by dates horror that there's no way of stopping.
Just changing a font, font size, etc., while composing mail - again, so much lost functionality and now a frustrating, countless steps with no realistic options, but the most absurd ways (circus like).
If this is going to continue, this new mess attempting to work like and act like Gmail, which AOL users never liked, again remaining loyal to you because of your simplicity and functionality as well the user having complete control over what their views, organizing and composing looked like and was done like - or Yahoo creeping in with their worst email and email servers EVER, there is no longer a reason to remain with AOL and if ANYONE in AOL is actually reading the feedback you will clearly see the sheer numbers already coming in, in huge numbers and you've only just done this within days to most of us, imagine how many users and customers you're going to lose. WE DO NOT LIKE GMAIL, WE DO NOT LIKE YAHOO MAIL. WE LOVED AOL MAIL, it doesn't take a Board of Directors to figure that out, or a genius, why do you think we all remained with you all of these years, WE LOVED the simplicity, ease & more. This a distraction filled, eye spinning, loss of function, forced unnecessary features disaster. I for one will NOT be using AOL any longer if you don't revert within a week, 2 at best, I can get this eye soar anywhere else on the Net.
AND, to all AOL users.... BEWARE!!! With this change, there's an entirely new "privacy, tracking, advertising and more" section that you MUST look at in your privacy settings (took me an hour to find then 1/2 to shut it all off). Apparently, AOL has adopted Yahoo's horror (Yahoo should go out of business, but AOL should hire all of their employees). There are now 9/NINE separate entities, set to "ON" for selling our information to 3rd party companies, tracking our history, storying our information, and using our history to give us target advertising. If that isn't bad enough, you can't shut them all off
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Alida Ferrena commented
I do not know whether you considered my previous suggestion or ignored it. I had requested to return to the classic AOL format since I had continued to use AOL from the very beginning in spite of the fact that many of my friends thought that AOL was old fashioned and suggested that I should start using gmail. I resisted but now if I cannot revert to the classic AOL, I will have no option but to leave. Your new version does not look different from Outlook! PLEASE GIVE US THE CHOICE TO RETURN TO CLASSIC AOL.
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WOLFGANG BRAUN commented
return to classic version.
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Jan Kraus commented
New interface sucks
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ERIC DEPPERMAN commented
i did not see one post that said they like the new version.
I would think AOL would get the hint????? -
DONNA MOMORELLA commented
We used to be able to sort columns in email. We used to be able to show only unflagged/unstarred messages.
Please give us back those abilities.
Also, please give us back the ability to move 1000, not 100, messages at once. (Better yet, go back to a couple versions ago when we could move ALL messages, even more then 1000, with one click.)
Doing these things will make using email better. We used to be able to do all this, and there's no reason why updates should take away abilities that used to work.
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THOMAS RODGERS commented
wont load messages please fix
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music4ibc commented
WHY!? I've had AOL mail since the 90s. Stop messing with what works! I can't even figure out how to switch back! Ridiculous!
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MICHAEL BRAY commented
Why were so many important features removed. You can no longer sort by Column, search tool s are gone. An upgrade should not remove features! Please let us go back to classic or start adding some of the features you removed back in.
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DAVID MAYA commented
Leave the old system,...it is simple and easy to work. The new version is hard to work, the bold letters are very distractive,.....!!!and the spacing is more of a distraction versus the condensate spacing.
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EMMETT CUNNINGHAM commented
At 83 and been on AOL 20 years and don't want to change, but, will! If you don't fix it and let us chose what we want "OLD' or "NEW"
Emmett -
Robert Saladino commented
the reprobate that thought this up, should be pink slipped
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Robert Saladino commented
when something works fine, you go and have to change it ? if it isn't broke DON'T fix it. Re turn to the older version
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AMY MCCOY commented
Go back to old format
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BARBARA E KATZ commented
Go back to the classic AOL.
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BARBARA E KATZ commented
I despise this new email. All you've done is give me more work and cost me valuable time. You cannot change the font on the email listing; you cannot easily go back to items on your New Mail List (I have 10,000 emails and scrolling is impossible not to mention the wait time in having the emails populate) as you could before by just pulling down the black slider), and you can't have your emails populated under the sender's email address anymore for starters. This version is all over the board --literally. Why can't you leave well enough alone? The old version was easy and great.
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Elizabeth Rawley commented
PLEASE go back to the way it was.I have NO Spellcheck, My Quick Contact List is gone, and so is my Mail Themes.
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Anjali Angel commented
I want the content of the email on the left as the first thing I see, not the sender. There is no option to change this. I hate all the new, silly ideas. Why don't you leave a good thing alone?
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LORI MC BRIDE commented
AOL users have stayed loyal to a company that no one under age 60 uses and that doesn't have a positive reputation. As younger people say, "only old people still use AOL" I'm skilled with using it and have remained a loyal customer since AOL began. Since you know AOL does not attract younger to middle-aged users, why are you making changes that are requiring your supporters to have to spend time trying to figure out how the features work and create stress for them?
I have a free gmail account but don't use it much because I am skilled with how to do everything with AOL and don't want to have to put in the time trying to figure out the logistics of how to do the same with gmail. I am involved with several organizations and have many business emails handle. I am very unhappy with my first experience using your new version today. I can't even scroll down to see all the emails. Who thought it would be good to put arrows at the bottom to try to get beyond the first page?
Did AOL do this because they think they will attract younger users? If so, this isn't going to happen. If you had a focus group of young to middle aged people, they would tell you this. Only a handful of people I know still use AOL. Plus I am paying $16 a month for AOL when gmail is free.
Listen to your loyal users and bring back the basic/classic versions.
AOL should be listening to the concerns of what their loyal, long-time users want and need.