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How can we improve AOL Mail?

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'Spam is out of control' has been merged into this idea

keep getting spam from "blocked" senders

I keep getting SPAM in my folder from @kellykat.com. I've blocked these emails multiple time, but still they come. I'm getting more and more SPAM in my inbox, which I move to SPAM. You always ask if I want to "unsubscribe." I never subscribed to these domains. They are just trying to get AOL to give them legitimate email addresses. Wise up!

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VICKI GIBBS shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  AdminProduct Support (Product Support, AOL) responded  · 

Hi. We're sorry to hear you're receiving spam emails! We have some solutions for you, please refer to this article to learn how to best manage unwanted emails:  https://help.aol.com/articles/aol-mail-spam-and-privacy  We also added additional security features for AOL Mail: https://help.aol.com/articles/additional-security-features-in-aol-mail  Moreover, the block feature is best used for people, not spam, since spammers can use spoofed accounts. This means, what you see and add to your blocked list might not be the actual sender address. If you need assistance, you can reach out to us at https://help.aol.com/contact/     


Thank you!  

AOL Mail team

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  • SEM commented  ·   ·  Report

    And these are the types of emails your customers are harassed and subjected to. Do you really think we want to see these?

    From Limp to Firm – Get Back in the Game
    Stronger, Longer, All Night
    From:new-offer-id83147@biig-discount.com
    Tue, Dec 31 at 7:19 AM

    Instant Steel: Stronger Erections, Guaranteed Go Hard, Stay Hard

    Certainly don't want to see this type of ****!

    ---- Forwarded Message -----

    From: Limp erection fix <new-offer-id73930@exclusive-deal.net>
    Sent: Monday, December 30, 2024 at 09:13:02 AM MST
    Subject: 6-sec stiffening trick fixes a limp Johnson

    Instant Steel: Stronger Erections, Guaranteed Go Hard, Stay Hard

  • SEM commented  ·   ·  Report

    And certainly do not want to get these types of emails.

    Buried *****
    From:info@growcreatesave.com
    Sun, Dec 29 at 2:57 PM.

    Do you have "buried *****"? Fix it!

    or these. Stop the harassment!

    From Limp to Firm – Get Back in the Game
    Stronger, Longer, All Night
    From:new-offer-id64357@exclusive-deal.net
    Wed, Jan 1 at 7:22 AM

  • David Scott commented  ·   ·  Report

    I posted on this forum after i deleted all the spam & i now have over 40 spam emails> i agree with you its out of control

  • SEM commented  ·   ·  Report

    Spam is out of control. Having customers having to ask for over 1000 blocked senders capabilities is ridiculous! We shouldn't have to ask for more capabilities to block more senders. Fix your system!@!!!!!! I get 0 spam from my other email carrier. Why can't AOL get their technical capabilities fixed?

  • JOHN ZDYRKO commented  ·   ·  Report

    stop this phishing spam. my gmail gets 3 or 4 spams a year. Aol depite blocking sends 100's per week. what's up Aol this needs work unless you are behind these messages ie. making money. STOP this BS

  • Joseph Martin commented  ·   ·  Report

    My spam is so much I cant keep up with email. What options do you offer to block spam?

  • GLENN PIERSALL commented  ·   ·  Report

    I'm paying you for email service that I could get for free elsewhere. I think you could and should do something to deny the broadcast spam from egregious spammers. Most notably of late are literally hundreds of spam emails per day from ***@abolities.*** and ***@voivodevils.***. I've filtered them to my spam folder but I still have to address them in case a valid message ends up there before deleting the lot. Several times per day.
    It's hard for me to believe there isn't something you can do to identify and deny access to this intrusive traffic.

  • EVAN BLOCH commented  ·   ·  Report

    I have been receiving a ridiculous amount of spam recently. Even though it generally goes to my Junk mailbox, it seems like AOL should be able to better control this issue. I do not have this level of problem with other mail services.

  • SEM commented  ·   ·  Report

    It has gotten worse and worse and worse. I have set up another email account outside of aol, and guess what?, None of the spam that I consistently get from aol comes through the other email carrier. Which means AOL just doesn't know what their doing. I have removed my aol email from every vendor account I use and use the new email vendor, and get no spam with the other vendor. Hum. As of now, all I get in my aol email box is spam.

  • redwolfcal commented  ·   ·  Report

    It's Absolutely Ridiculous That I Can Only Block 1000 Spam Email Address's, I Get 100 Spam Emails A Day, 200,000 Would Be NICE If I Could BLOCK That Many!!!!

  • JOHN HARLAND commented  ·   ·  Report

    I keep filtering types and blocking senders and the same types keep coming, other e-mail providers can cope with this why can't AOL be bothered to fix it, do they get paid for spam deliveries ?

  • ceciliasi commented  ·   ·  Report

    Monitor the number of spam e-mails sent on a daily basis. Especially, the number of e-mails of a sexual content. They are offensive and should be monitored by AOL.

  • Mary Mihalik commented  ·   ·  Report

    Improve blocking spam. No other email provider allows as much spam as AOL. It's ridiculous how much junk I have to delete on a daily basis. I had Verizon email and this is the only reason I'm stuck with AOL. As soon as I get the time I will switch to another provider.

  • BILLY GRAHAM commented  ·   ·  Report

    SPAM IS BEING INTENTIONALLY FLOODED INTO ACCOUNTS SO YOU THINK YOU CAN SELL SOME ******** SERVICE TO ELIMINATE SPAM GAME TO SELL MORE BS SERVICES!!! WRONGWRONGWRONG!!!
    AOL IS TOTAL ****- JUST GO TO GMAIL OR WHATEVER AND THEN YOU DO NOT HAVE TO PUT UP WITH THE AOL ********!!! I HAVE HAD AN AOL ACCT FOR 30 YEARS BUT IT IS OVER- EASY TRANSITION AWAY FROM THE GREED ******** OF AOL!!!!

  • T ~~~ commented  ·   ·  Report

    Your filters no longer work and WHY is AOL allowing these hundreds of spam emails get thru to us?? I rarely get any NORMAL emails from people I know anymore,they get blocked yet ALL PORNOGRAPHIC REPETITIVE FILTH gets right thru! I have used up ALL FILTERS,ALL BLOCKS AVAILABLE BUT it does not stop and THE SAME THING I BLOCK, STILL COMES THROUGH yet my credit card company never can make it through. I have REALLY had it. This has gone on far too long, it only gets worse and I have to switch , I have used AOL for over 20 years,now it is just AWFUL AND YOU DON'T SEEM TO BE DOING ANYTHING to help at all, so now I have to call all my contacts/companies to change emails! Why do you no longer give a ****? Why don't the filters & blocks work on these sickening emails about ***** erections?? You want to see that? I DON'T! BLOCK KEY WORDS BEFORE THEY EVER HIT OUR ACCOUNTS! OR PERHAPS FLIP THE SWITCH TO ACTUALLY ACTIVATE THE BLOCKS!

  • 1 commented  ·   ·  Report

    AOL has the ability to identify Mass senders of Spam, and Stop them.
    The fact that it is allowed indicates that AOL is either doing it,
    or getting some financial or data kickback from it. Dirty Business Practices either way.
    AOL Can Stop Spam, They Choose Not to.

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