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How can we improve AOL Mail?

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'block mails without sender' has been merged into this idea

keep getting spam from "blocked" senders

I keep getting SPAM in my folder from @kellykat.com. I've blocked these emails multiple time, but still they come. I'm getting more and more SPAM in my inbox, which I move to SPAM. You always ask if I want to "unsubscribe." I never subscribed to these domains. They are just trying to get AOL to give them legitimate email addresses. Wise up!

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VICKI GIBBS shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Hi. We're sorry to hear you're receiving spam emails! We have some solutions for you, please refer to this article to learn how to best manage unwanted emails:  https://help.aol.com/articles/aol-mail-spam-and-privacy  We also added additional security features for AOL Mail: https://help.aol.com/articles/additional-security-features-in-aol-mail  Moreover, the block feature is best used for people, not spam, since spammers can use spoofed accounts. This means, what you see and add to your blocked list might not be the actual sender address. If you need assistance, you can reach out to us at https://help.aol.com/contact/     

Thank you!  

AOL Mail team

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  • Cindy Larson commented  ·   ·  Report

    I click block all the time and the ad emails keep coming back. Please improve your block.

  • Susan Ciani commented  ·   ·  Report

    Your "trusted sender" emails are all spam. You should re-evaluate that program. I don't want to see any more of those "trusted sender" emails and you have my permission to block them from ever getting to AOL customers. This is interesting. I tried making this a separate new suggestion, but AOL keeps putting this under already existing suggestions that don't even mention "trusted sender".

  • Lacretia Hefley commented  ·   ·  Report

    The amount of spam you allow to make it to people's inbox is absolutely ridiculous. No other platform that I use has this issue. You must be making a **** ton of money off all of the spam. It's frankly annoying and I'm seriously considering dropping my nearly 30 year old account!

  • Michael von Blucher auf Altona commented  ·   ·  Report

    The number of spam emails I am getting is ridiculous, even from blocked senders.
    Hundreds and hundreds every week.
    We have to wade through all of that to find legit emails that have gotten mixed in.

    Can we have an option to tag those spam emails and anonymously bounce them back at the spammer who sent them?

  • SUSRACH HM commented  ·   ·  Report

    Back to receiving 60-80 SPAN each day. AOL pathetic garbage

  • susan commented  ·   ·  Report

    Filters are useless. Will not filter out domain names or specific words used in the spam email address. Block works pretty well but it only allows for 1000. I cleared mine to zero three days ago and it's already approaching 300.
    Why does AOL hate its loyal customers? The pain of staying is now greater than the pain of moving.

  • B N commented  ·   ·  Report

    Spam from 48698260@ is up to 75 a day. Please help
    Thanks

  • Michael von Blucher auf Altona commented  ·   ·  Report

    You could stop all of the fraudulent invoices from getting into my inbox.
    They used to go into my spam folder, which was bad enough, but now they're going straight into my inbox.
    I don't pay for anything online, so every invoice I receive is fraudulent.
    Especially when they're from fake companies, about fake products that I would never use.
    I get dozens and dozens of these every week!

  • Ian Molyneux commented  ·   ·  Report

    PLEASE do something about @juliesmomentsofgrace.com as I am receiving dozens of SPAM emails
    from this auto SPAM address.

  • ALBERT MÜLLER commented  ·   ·  Report

    Customer feedback sollte in DEUTSCH geschrieben sein!

    Seit einiger Zeit kann ich Spammails nicht mehr BLOCKEN sondern nur löschen ... ?

  • JAY GREGORY commented  ·   ·  Report

    Why does AOL consistently flag mail from Christian conservative organizations as SPAM? Your job is running a server farm. I do not respect nor care about your political nor moral opinions

  • John Richmond commented  ·   ·  Report

    The domains researchegates.com and researchegates.co.uk are prime examples. Blocking an individual email address is NOT a strategy for dealing with entities such as this one.

  • KATHLEEN M GLENNON commented  ·   ·  Report

    READ THE TITLE - MOST EVERYONE USING AOL PROBABLY AGREES ESPECIALLY WHEN IT KEEPS MOVING AND DISTRACTING AND IT'S REAL ****

  • Michael von Blucher auf Altona commented  ·   ·  Report

    I have never seen such a massive, long-lasting upsurge in spam.
    A good 90% of this spam is from Casinos and Fraudulent Payment Demands.
    Every attempt I make to block the spam just seems to make it worse.
    Just block this rubbish before it even gets to my spam folder.
    I DO NOT deal with Casinos and I DO NOT have any legitimate Invoices coming to me by email.
    Just block this stuff. It is ruining AOL Mail; making it unusuable!

  • Michael von Blucher auf Altona commented  ·   ·  Report

    Can you automatically bounce spam back to the mungrols that sent it?
    It should be easily identified; they're nearly all from Casinos and fraudulent invoices.

  • Michael von Blucher auf Altona commented  ·   ·  Report

    I get hundreds of spam emails from Casinos and hundreds of fraudulent invoices.
    Can we have an option to just send them all straight into the trash?
    I have absolutely no interest in Casinos.
    I receive zero legitimate invoices via email.

  • SUSRACH HM commented  ·   ·  Report

    2PM and already 82 spam emails, some ending up in my mailbox. How about hiring some competent programmers.

  • SUSRACH HM commented  ·   ·  Report

    Does this look like legitimate mail? . __CALL__v7D ___Pr0cessPendlng__gV

    Every day I am receiving spam in my mailbox. What the heck is wrong with you incompetent fools! Every day!

  • John Richmond commented  ·   ·  Report

    I do not want ANY email from foreign countries including .bo (Bolivia) .br (Brazil) and .de (Germany). Explain why AOL mail does not have a blocking method or filter to accomplish this.

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