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How can we improve AOL Mail?

← AOL Mail Norrin
'Inundated with spam emails even after blocking a crapton of them. Can't you improve the filtering or give us something to help out?!' has been merged into this idea

keep getting spam from "blocked" senders

I keep getting SPAM in my folder from @kellykat.com. I've blocked these emails multiple time, but still they come. I'm getting more and more SPAM in my inbox, which I move to SPAM. You always ask if I want to "unsubscribe." I never subscribed to these domains. They are just trying to get AOL to give them legitimate email addresses. Wise up!

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VICKI GIBBS shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Hi. We're sorry to hear you're receiving spam emails! We have some solutions for you, please refer to this article to learn how to best manage unwanted emails:  https://help.aol.com/articles/aol-mail-spam-and-privacy  We also added additional security features for AOL Mail: https://help.aol.com/articles/additional-security-features-in-aol-mail  Moreover, the block feature is best used for people, not spam, since spammers can use spoofed accounts. This means, what you see and add to your blocked list might not be the actual sender address. If you need assistance, you can reach out to us at https://help.aol.com/contact/     


Thank you!  

AOL Mail team

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  • ALBERT MÜLLER commented  ·   ·  Report

    Customer feedback sollte in DEUTSCH geschrieben sein!

    Seit einiger Zeit kann ich Spammails nicht mehr BLOCKEN sondern nur löschen ... ?

  • JAY GREGORY commented  ·   ·  Report

    Why does AOL consistently flag mail from Christian conservative organizations as SPAM? Your job is running a server farm. I do not respect nor care about your political nor moral opinions

  • John Richmond commented  ·   ·  Report

    The domains researchegates.com and researchegates.co.uk are prime examples. Blocking an individual email address is NOT a strategy for dealing with entities such as this one.

  • KATHLEEN M GLENNON commented  ·   ·  Report

    READ THE TITLE - MOST EVERYONE USING AOL PROBABLY AGREES ESPECIALLY WHEN IT KEEPS MOVING AND DISTRACTING AND IT'S REAL ****

  • Michael von Blucher auf Altona commented  ·   ·  Report

    I have never seen such a massive, long-lasting upsurge in spam.
    A good 90% of this spam is from Casinos and Fraudulent Payment Demands.
    Every attempt I make to block the spam just seems to make it worse.
    Just block this rubbish before it even gets to my spam folder.
    I DO NOT deal with Casinos and I DO NOT have any legitimate Invoices coming to me by email.
    Just block this stuff. It is ruining AOL Mail; making it unusuable!

  • Michael von Blucher auf Altona commented  ·   ·  Report

    Can you automatically bounce spam back to the mungrols that sent it?
    It should be easily identified; they're nearly all from Casinos and fraudulent invoices.

  • Michael von Blucher auf Altona commented  ·   ·  Report

    I get hundreds of spam emails from Casinos and hundreds of fraudulent invoices.
    Can we have an option to just send them all straight into the trash?
    I have absolutely no interest in Casinos.
    I receive zero legitimate invoices via email.

  • SUSRACH HM commented  ·   ·  Report

    2PM and already 82 spam emails, some ending up in my mailbox. How about hiring some competent programmers.

  • SUSRACH HM commented  ·   ·  Report

    Does this look like legitimate mail? . __CALL__v7D ___Pr0cessPendlng__gV

    Every day I am receiving spam in my mailbox. What the heck is wrong with you incompetent fools! Every day!

  • John Richmond commented  ·   ·  Report

    I do not want ANY email from foreign countries including .bo (Bolivia) .br (Brazil) and .de (Germany). Explain why AOL mail does not have a blocking method or filter to accomplish this.

  • SUSRACH HM commented  ·   ·  Report

    STOP putting SPAM in my inbox. What the heck is wrong with you people?

  • SUSRACH HM commented  ·   ·  Report

    Already 75 SPAM messages. You are a disgrace AOL! This is intentional!

  • I.T. commented  ·   ·  Report

    eliminate those nasty, sick sexual adds.

  • SUSRACH HM commented  ·   ·  Report

    SPAM - you are selling my info. Choke on the spam you're allowing in!

  • SUSRACH HM commented  ·   ·  Report

    Disgusting, over 80 spam emails today. Don't send one of your useless suggestions. Clearly you don't give a ****!

  • SUSRACH HM commented  ·   ·  Report

    You can start from scratch and get rid of this piece of garbage. Sick and tired of being bombarded with SPAM.,

  • SUSRACH HM commented  ·   ·  Report

    Stop putting Spam in my mailbox. Happening more and more. Pathetic. More Spam than ever. Intentional. They'll just throw some b.s. canned comment on how to eliminate, totally ineffective.

  • SUSRACH HM commented  ·   ·  Report

    Idiots- fix the stinking spam., Worse than ever.

  • NANCIE ECHEVERRIA commented  ·   ·  Report

    Items are going into my Spam folder. I don't know if I sent them there previously, but when I mark them as NOT SPAM I get an error message saying it can't move them right now. This has been going on for days!

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