Not user friendly for a business; to delete ads is not convenient; to view a number of e-mails, both current and old is not convenient; not well designed for business use; too much scrolling to find old e-mils not moved to trash or spam; instruction boxes not convenient; etc. If I can not return to the old format, I will have to find a more business friendly e-mail provider format. Whoever designed this is not business oriented for practicality and ease of use.

What the h--- were you thinking?? Go back to the Classic format I had 1-2 days ago. Unbelievable, such a colossal *****-up. I can barely refrain from typing nothing but all cap four letter words, you frigging knuckleheads!!

We use our aol mail for the past 15-20 yrs for medical folders, personal and business. THIS NEW VERSION IS HORRIBLE! Nobody wants to scroll down constantly to see new emails. Also, it has wrongly placed folders in different places. HOW TO GET THE CLASSIC VERSION BACK? please

Horrible change. This may be the end of my AOL after decades!

I can't believe we were not warned about this change to our email, nor given an easy choice to return to the Classic setup. I am in the middle of sending multiple important emails and am unable to reply to an email in a new Window but forced to work in a small portion of a single AOL window below the inbox. This is why I do not use Gmail for important work.

If I am not switched back to Classic my the end of July, I am leaving AOL for good for Gmail. Give us back Classic. I have stayed with you all of these years as I liked the interface. The new version is awful. I could have had that on Yahoo if that is what I wanted. Give us back AOL Classic.

This new version is awful, and I seem to be stuck with a choice of either the new version or the basic version, neither of which is satisfactory. Why not just keep the classic view, if only as an option for those of us who prefer it?

I'm a Senior and I have a flip phone and I prefer the old AOL format. Thanks

I DON'T LIKE NEW AOL. I WANT THE OLD ONE BACK. I USED TO BE ABLE TO GO TO SETTINGS AND GO BACK. OPTION TO DO THAT IS NOT THERE

First, I would like to say that AOL did a good job on the design of the p[revious setup. The only thing I would request strongly as an improvement in that setup would be, to ask that the "flag" or starring of the user's important selections, in the Inbox list, be given four or five (5) contrasting ccolors, in order that the user could grade the items in several levels of priority to himself. Second,therefore, I agree with the statement above. . Horrible, that the window now takes up so much space and delivers less of useful info than the previous setup. The truncation of Subject and From information is counterproductive, when the typefaces are so big that the characters that fit into those columns are too few to impart enough info for the entries to be useful! For another glaring example, there seems to be no way to reduce the typesize in the setup features, like the sidebar, and, very offensively, in the signature block, that leaves the composer of a message with aaa huge, glaring discrepancy between the typesizes. Looks like AOL gave the design work to the wrong people, this time. But, why? Yahoo isn't this bad; why is AOL so badly out of step?

The new version does not appear to be fully tested. Lot of good features from Classic email have been lost in the new version. Some critical menu items appear grayed out as if they are not available/active. Text color option shows pasteI colors without an option to choose bold color. Also highlighting the text background does show up. I liked the simplicity of format of classic version as compared to the format of gmail. That is why I stayed with AOL for all these years. I would prefer to use classic version until all the old good features of classic version are made available in the new version.

SHAME ON AOL for eliminating Class Mail. This new system is ****, ****, ****!!!!

New version on desktop does not update from changes (read or deleted emails) made on mobile device. Bring back the old version!!!

I AGREE COMPLETELY. THIS "NEW" FORMAT IS JUST PLAIN BAD. tHERE HAS BEEN SO MANY COMPLAINTS ABOUT IT THAT ITS UNBELIEVABLE THAT YOU APPARENTLY HAVE NO PLANS TO LISTEN TO THE COMPLAINTS AND WILL STICK TO THIS FORMAT WHETHER OR NOT YOUR LONGTIME CUSTOMERS AGREE. I'D FIRE THE PERSON OR PERSONS WHO THOUGHT THIS WAS A SWELL IDEA. GUESS I HAVE TO RESEARCH A NEW BROWSER (AS I THINK A LOT OF PAID CUSTOMERS WILL DO)

Oh I forgot to mention there is no way to change the font and line spacing in the supposely old version

Totally agree this new AOL sucks to the highest level. When I delete any of my emails they then go into my history and I have to go into history and delete them again. Isn't that a wonderful feature of the new AOL. What happened to the keep as new character? Why do I have to click on an arrow to get any kind of request? Can I PLEASE PLEASE PLEASE my old basic back?

The latest is - if you refuse the new version and opt for the old, it isn't the version you had previously been using for years with regular sensible updates but a special dinosaur version that seems to have been created especially to be so basic in the hopes of forcing customers (we are customers!) to take up the new version that we hate. This needs to change or we will all be migrating to different providers - as gmail, which is not as good as the previous aol email is better than the new aol version. Thanks for the link Xxxx Xxxx

Dear AOL... I have been with you since 1996. You just changed my email user interface automatically to something that I DO NOT WANT!!!!!!!!!!! Switch this back immediately... give us the option to choose the old user interface... or I am OUT!!!!!!!!!!!!!!!!!!!!!! WTF??? Someone in your marketing/customer service dept needs to be fired for this ******* move! There is a reason that AOL users have stayed all of these years with AOL... because we like the way our email looks and works. NOBODY wants this change!!! Just read all of the pages of comments here! #MORONS!!!!

WHHHYYYYY don't you give us the option to go back to Classic email, AOL??? I don't understand why you tried to "fix" something that wasn't broken in the first place! Classic mail was perfect just the way it was!

I'm having the same problem. Why make it so difficult, if not impossible, to revert to standard (or classic) AOL formatting? The push for the new (or basic) AOL formatting feels arbitrary and thoroughly unhelpful.