Skip to content

How can we improve AOL Mail?

← AOL Mail Norrin

Stop screwing up working versions just for the sake of change

You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.

1st ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Harlan Rosenthal shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • KARL BLOM commented  ·   ·  Report

    I am having a lot of problems with the New AOL. The Classic AOL was MUCH BETTER!
    FIRST - I cannot find the Times Roman Font that I need to use to submit my poetry. I cannot find Ariel Font either.
    WHY DID YOU REMOVE the two most popular fonts for submitting literature?

    ALSO:
    I tried to get my classic AOL back and was told that it was no longer available.
    In Fact ... I am having problems with the new AOL. When I copy & paste my work to submit (poems) they all paste as double-spaced, then I have to go back and reformat everything. It is a lot of extra work and time and I HATE IT! Is there a way to copy and paste where it will not do that [double space lines that are not wrapped]?
    I know how to fix it after the fact, but it is extra work

    WHY does it past double-spaced? IT never did that with the classic AOL?

    The entire system SUCKS now. I might have to stop being a paying customer and switch to a more user-friendly email I have been with AOL for a very long time, and I am an ANGRY customer!

  • Kimberly Lugo commented  ·   ·  Report

    1. Yes. AOL is not listening to its customer base either before the new version or after.
    2. Who the $%^@ created this version?
    3. The way AOL has handled the negative feedback is nothing short of bullying and gaslighting. If they think the users are going to believe that an inferior product is superior, it is plain old gaslighting. We are all old enough to know when we are being played.
    4. What do we not know? Companies do not make enormous changes without an enormous reason? Why did they create a gmail product with a 6 point font that only twnety-somethings can read?
    5. Two years ago, bullying customers into changes you wanted to make was a thing. Now, customers are forced to make very diliberate choices with their money and what companies they support. Read the room, AOL.

  • db025 commented  ·   ·  Report

    ANOTHER OF YOUR "IMPROVEMENTS" TOTALLY FOULED EVERYTHING UP!!!!!

  • ALEJANDRA KOSTUCH commented  ·   ·  Report

    Please show me how to go back. This new format caused me 2 serious problems last week

  • Natalie Sievers commented  ·   ·  Report

    I am not happy with the change - take this old lady back to classic.
    Natalie Sievers

  • wolfgang dobberstein commented  ·   ·  Report

    Bitte sofort wieder Urzustand. Durch Ihre nicht angekündigte Änderung sind mir jetzt 4 Ordner verschwunden !!!

  • Paul Schmidt commented  ·   ·  Report

    Stop changing things that are fine, just to change them.

  • Al Botti commented  ·   ·  Report

    I agree most important to be able to turn grouping off !!

  • Sue Simonich commented  ·   ·  Report

    Give us the option to use classic email. This new version doesn't work properly. The tool bar disappears and everything is messed up, or hard to navigate. I have been with AOL since its inception and resisted quitting it when others suggested it.

  • Therese DeSanto commented  ·   ·  Report

    please give us option to go back to old format. I have been an original user since existence. I feel our opinion doesn't matter. Can AOL respond!!!!!!!

  • Therese DeSanto commented  ·   ·  Report

    I don't understand why AOL doesn't listen and give us option to go back to old format. It feels like you don't care.

1 2 … 103 105 107 … 125 126

AOL Mail Norrin

Categories