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How can we improve AOL Mail?

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Stop screwing up working versions just for the sake of change

You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.

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Harlan Rosenthal shared this idea  ·   ·  Report…  ·  Admin →
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  • Vivek Sharma commented  ·   ·  Report

    just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

  • Ro Hurley commented  ·   ·  Report

    Why is it automatically changed? I hate it. Don't fix what's not broken. I want to go back to classic and not very happy you changed my settings!

  • Terry Freeman commented  ·   ·  Report

    I think you'll find it does - at the bottom under abc spelling

  • Cindy Fleming commented  ·   ·  Report

    Hate the new format. Want to revert back to the past version. How can I accomplish this?

  • MaryAnn Kitchen commented  ·   ·  Report

    Stop trying to change what works. AOL mail tried this format before & all the comments were the same as the ones posted here. Why can’t you just leave it alone

  • ROBYN NICHOLS commented  ·   ·  Report

    If I wanted a different look I would have chosen a different look or email system. The LAST thing I want to spend my time doing is fixing this mess. I'm pretty ****** off.

  • LARRY NORMAN commented  ·   ·  Report

    I want my original Arial Font 14 to use in my e-mail correspondence.

  • Kalia M commented  ·   ·  Report

    I HATE this new format because it is NEEDLESSLY COMPLICATED, VERY BUGGY and a WASTE OF MY TIME ~ which, like everyone, I DO NOT HAVE TO SPARE. Are you, AOL, TRYING to get us, your users, to stay onsite longer? This will NOT preserve your customer/user population.

  • Kimberly Lugo commented  ·   ·  Report

    My idea is the idea of every single AOL user. Revert to the old AOL. Period. Stop. End of idea. There is nothing else. We won't get over it. WE WON'T GET USED TO IT. NOPE. Change it back or lose AOL Forever. Hold my beer. Are you following me? Times are tough and we are not taking it any more. Don't force **** on us. We are not going to pretend we like it any more.

  • Kate Thurgood commented  ·   ·  Report

    I think this format is awful. I don't even want to check my email anymore because I hate it so much. I can't stand working with gmail, and this looks just like gmail to me now. Seriously, why?

  • TREPPER Beth commented  ·   ·  Report

    I don't like this new look at all. Please let us all go back to what we had. This new look is confusing, absolutely bonkers!!

  • JEFFREY TOKAR commented  ·   ·  Report

    Go back asap please or you will lose many !! It is horrible !!

  • David Thompson commented  ·   ·  Report

    Do not like the default font or the new look. I want it back the way it was. Don't change things just to change them.

  • HMa Mayhe commented  ·   ·  Report

    And to think that I trusted you for 22 years! Now I feel betrayed by this totally useless and useless new version!!

  • John Gahn commented  ·   ·  Report

    HATE THIS NEW EMAIL DID NOT ASK OR GIVE PERMISSION
    PLEASE REMOVE ITY

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