Stop screwing up working versions just for the sake of change
You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.
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Anonymous
commented
responding to an email is beyond frustrating, cursor constantly jumps around
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Julia White
commented
the "NEW" AOL mail is the WORST EVR
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Julia White
commented
the "NEW" AOL mail is the WORST EVR
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Anonymous
commented
The fact that this problem has NOT already been fixed is a problem!!
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Anonymous
commented
please stop this! makes it almost impossible to simply reply to an email
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Cindy Flynn
commented
Not only is the e-mail terrible EVERYTHING is with this new AOL. They really need to switch it back since we have to pay for it. Raise the price then give us a format that has so many steps just to look at something. Have you tried finding your favorites and seen how many steps it takes to find them? The old AOL one click and you had it. The whole set up is POOR JUDGEMENT on their part
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Anonymous
commented
this has now gone on far too long. Please fix. It happens after a space, not a letter, on my Samsung tablet.
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Anonymous
commented
When replying to emails, the cursor jumps to the bottom of the email train. I must scroll up every 3 seconds.
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Anonymous
commented
Hear, Hear!
I called support and they just wanted to up sell me and couldn't help.
I have these same problems. -
Anonymous
commented
replying and composing an email is extremely difficult now. many unnecessary lines/blank rows are added to the email and although the cursor remains where u were last typing, the screen jumps to the last of many blank rows at the bottom of the body of the email. also the ads, shown in between new mail, are obnoxiously annoying. also since the change my email was hacked and changed were made to my account including my email and email addresses were added to a block list...
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David Herald
commented
This is terrible. Can't read many emails because of restrictions. I'm looking at changing if you don't get this fixed or changed.
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Anonymous
commented
Nearly impossible to compose new or reply to e mails. Screen jumps about. It's a big mess.
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b
commented
emails disappear up the screen.
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Laurent Iad
commented
This new format is terrible. It isn't user friendly and it only serves to delay what I am doing. I don't like a split screen, I don't like the way it portrays email addresses for emails and in general I don't like the layout. Kindly send me a way to return to the format previous to the new one. Thank you
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Anonymous
commented
yes, please change how the reply to emails functions...this new way is frustrating.
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Anonymous
commented
Two things.
1. When I type a message. after a certain time, the cursor will suddenly jump a dozen lines or so, forcing me to scroll back up to continue my message. This recurs incessantly.
2. When I reply to a message, my typed response merges with the message to which I am responding (the info set off by the vertical lines on the left margin).
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EVELYN DERMOND
commented
like the old AOL better......much simpler
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STEPHEN COLE
commented
get back to old AOL
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Donna sue Hall
commented
The new format is for entire AOL page is soooo disorganized. The old format was structured, easy to identify headlines. and read information. This new format is like the brain of a Bi-Polar person who is very Manic.... messy, disorganized, can't keep a thought straight.
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Anonymous
commented
Replying to an email is ridiculously hard. It keeps disappearing and has to be scrolled down to be completed. Enormous waste of time!!! Will it get fixed. We just upgraded our phones and are sick of the struggle!