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How can we improve AOL Mail?

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Stop screwing up working versions just for the sake of change

You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.

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Harlan Rosenthal shared this idea  ·   ·  Report…  ·  Admin →
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  • MICHAEL DEROBERTIS commented  ·   ·  Report

    BRING BACK OLD BASIC AOL MAIL GET RID OF THIS NEW JUNK!
    GO BACK TO THE OLD VERSION OF AOL MAIL..THIS NEW ONE IS PATHETIC AND ATROCIOUS; PLEASE RETURN ME TO THE OLD BASIC AOL MAIL...THIS NEW VERSION MUST GO!

  • MICHAEL DEROBERTIS commented  ·   ·  Report

    GO BACK TO THE BASIC EMAIL!!!!!

    With the old email when I copied the site address to my email the sties address - link- was in blue meaning when I sent the email with the site address - link - the reciever of the email could click on the link and go to directly to the site I sent. Now, they have to copy and paste. Why? Very silly!!!!

  • Eric Armour commented  ·   ·  Report

    This is becoming the worst email system in existence. You are no longer competitive

  • Eric Armour commented  ·   ·  Report

    Fix the setup so when you open a message you can see it fully

  • DEBORAH KARAY commented  ·   ·  Report

    All of a sudden, my "new mail" is delivered to my "recently deleted". I just keep it there as if it's new mail. My old messages are of order, and I need to click on "show original message" to see the chain, and then it's not accurate and I have to search to see the messages in order. On top of that the GIF button is gone. Who thought these changes were a good idea, THEY"RE FIRED!

  • DEANNA DEREMO commented  ·   ·  Report

    CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!!
    CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!!
    CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!!
    CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!!
    CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!!
    CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!!
    CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!!
    CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!! CHANGE IT!!!!

  • GUS DUDDERAR commented  ·   ·  Report

    Return me to basic mail permanently!!! Should not have to go through settings EVERY time!!!

  • GUS DUDDERAR commented  ·   ·  Report

    Please return my mail to basic mail & never reverse to the scrappy new style

  • Joseph Rubino commented  ·   ·  Report

    Please let me Switch to Basic Mail. I do not like this other system at all. I have always been allowed to use Basic Mail until yesterday. What has changed? Please let me have the option to revert to Basic Mail

  • JOHN COREY commented  ·   ·  Report

    GO BACK TO THE OLD VERSION OF AOL MAIL..THIS NEW ONE IS PATHETIC AND ATROCIOUS; PLEASE RETURN ME TO THE OLD BASIC AOL MAIL...THIS NEW VERSION MUST GO!

  • JOHN COREY commented  ·   ·  Report

    GO BACK TO THE OLD VERSION OF AOL MAIL..THIS NEW ONE IS PATHETIC AND ATROCIOUS; PLEASE RETURN ME TO THE OLD BASIC AOL MAIL...THIS NEW VERSION MUST GO!

  • JOHN COREY commented  ·   ·  Report

    GO BACK TO THE OLD VERSION OF AOL MAIL..THIS NEW ONE IS PATHETIC AND ATROCIOUS; PLEASE RETURN ME TO THE OLD BASIC AOL MAIL...THIS NEW VERSION MUST GO!

  • Kenneth Buelt commented  ·   ·  Report

    The e-mail window to write a longer e-mail is so small. Plus the black background option does not cause the e-mail writing section to be in a 'good dark mode" And you cannot trust the AOL system to write a draft e-mail because of the programming in recent years to the e-mail system - the save feature is bad, the spell check is bad, and no grammar check. . So we write e-mails in Word and then copy them into AOL. There is always a test pt size problem with this until we figure out what we need to do because you do not use standard text fonts. What the **** is "modern" font? When you do this you always risk the e-mail to the person will be bad. And yesterday I had a bad one. The 12 pt test came out as a 9 pt test at the recipient e-mail system. Even after resizing the e-mail test using the AOL e-mail font and size tools. Really bad and really ****** me off. Give us back a full screen for typing e-mail with Word like tools and dark mode. We were close to this once. Please also use standard fonts and sizes.

  • ANDREW WALKER commented  ·   ·  Report

    i hate this ...needs option to reverse it back...it misses emails by not showing you them all..you try to scroll down it jumps onto next email...absolutely shocking and i dont like it at all...who thought of this please give option to change it back.

  • KAREN SHARPE commented  ·   ·  Report

    All this extra security to log on is absolutely unnecessary! I don't have a phone plan, so every time I have to get a text to get a code just to log on COSTS ME MONEY! My computer is not a touch screen so I have any need for passkeys. Get it together AOL, too many other choices I can select from as my primary email address.

  • David Williams commented  ·   ·  Report

    Bring back the product that existed prior to this miserable upgrade. The QA of this product must have been nonexistent.

  • ROBERT CARNOUGH commented  ·   ·  Report

    make it possible to change basic email system to another system because it used to be possible but not any more
    I want find the way to change to basic aol
    it used to be really easy but the method to change is gone

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