Stop screwing up working versions just for the sake of change
You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.
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DEBRA DI CAPRIO
commented
I hate the black box surrounding the email I am opening. It's annoying!!!!!! Stop it!
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Cynthia Whipple
commented
I hate u!
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ELAINE RAINES
commented
Blocked addresses continue to show up!
Old mail and New mail are useless. My old mail has current and new mail has old. ????
Before you start something new, run some testing to see how other things are affected. -
Troy Correia
commented
When I select e-mails to be deleted, a box pops up on top saying I have selected X amount of e-mails to delete. In doing so, it blocks my "Delete" button so rather than just clicking "Delete" I have to X out the little pop up before I can actually delete it. Why does that pop up box come up blocking ones next options? That is a very poor design. That should either be removed completely (I don't need to be told how many items I selected to delete) or it should pop up on another portion of the screen and NOT need to be closed out before selecting the delete option.
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vicki17214 Halstead
commented
please go back to classic email. thank you
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ALAN HAMBURGER
commented
I would appreciate attachment preview/viewing be available in AOL Windows application.
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LIZ
commented
Recently AOL "improved" (or tried to) the mail experience by placing the dialogue pop up (delete confirmation) over the buttons needed to complete the action. Duh. Please revert to the former display.
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William Barker
commented
I am no longer getting any inbox mailings. what happened??
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Full Trucker
commented
The status notification messages that appear in the top center of the reading pain when you perform some action e.g. selecting more than one message, moving a message, deleting a message, etc. obscure the action buttons (Move, Delete, etc.) which requires the user to either A. wait until the message disappears on it's own or B. click to dismiss it if the user wants to use one of the action buttons.
Scenario: I have a bunch of emails in the inbox from a newsletter that I want to select all, mark as read, and then delete. Here are the steps right now:
1. Click the "select all" checkbox at the top of the reading pane
2. Observe the status toast message "X messages selected" appear
3. Either wait or click to dismiss the toast message
4. Click the "More" button and select "Mark as read"
5. Observe the status toast message "X messages marked as read" or something similar
6. Again either wait or click to dismiss the toast message
7. Click the Delete button
8. Yet another toast message, covering the action buttons, appearsThis seems like bad UX, as it doubles (or more) the amount of time it takes me to complete my intended goal. I am sure there are additional scenarios to be found where the toast message interrupts the happy path of the user getting the thing done they're trying to get done.
Some screenshots of the above example here:
https://postimg.cc/gallery/zTSgmWz -
Regenia Jahnke
commented
awful !!!spam out the ******** and why do i have to detele line by by????
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Regenia Jahnke
commented
awful !!!spam out the ******** and why do i have to detele line by by????
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STEVE FULTON
commented
On the web site, we need a way to disable using [Ctrl]-[Enter] keystroke to send an email. This can be inadvertently hit while writing an email, because [Enter] is used for new paragraphs and [Ctrl] is used for copy-paste. At the very least there should be a confirmation prompt before sending. When a half-written email suddenly sends itself, it is a horrible experience. Please prioritize this improvement.
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Guy Johnson
commented
Still hoping you help me find a way to avoid getting these from terdacine and herdafilen in my spam folder - these are from yesterday:
Destiny Credit Card <CPecuWj9WoIB@terdacine.nl>
CanvasPrints <t9fB4cuDychU@terdacine.nl>
Depo-Provera Compensation <nn77J8AX1NfG@terdacine.nl>
FuturHealth Weight Loss <yCeRWpfoSvU0@terdacine.nl>
National Solar Incentives <fXqAk0s3e9T7@terdacine.nl>
CarShield Free Quote <kiEQzyxh9Br2@terdacine.nl>
Hims | Partner <t1dE48IQRNwk@terdacine.nl>
Amplihear Hearing Aid <gK5qgmEDyvvK@terdacine.nl>
Cheech and Chong <Sd6ADnfSXMTx@terdacine.nl>
GutterSafe Affiliate <OyEbcvthWCjE@terdacine.nl>
Indigo Credit Card <taSxFKFdDNZW@terdacine.nl>
Saatva Affiliate <1NtpsnHL2BYq@terdacine.nl>
Cheech and Chong <1YnhOR9rsKsC@terdacine.nl>
Endurance Auto Warranty <nyCGlyLt0GK2@terdacine.nl>
Vivint Home Security <Fg9y1axEVddd@terdacine.nl>
FuturHealth Weight Loss Team <sWshbIgbNJsf@terdacine.nl>Tinnitus Relief <7x9izPCkgvyJ@herdafilen.nl>
Titan Home Roofing <cGKvPIL5IgsV@herdafilen.nl>
Wellnee Knee Support <6w7DKzrpP2Uh@herdafilen.nl>
Brinks Home Security <maqXh7OkIVDd@herdafilen.nl>
Renewal By Andersen <5CH02iF5Bl1v@herdafilen.nl>
Flex Focus Glasses <HmerWw1QYZXl@herdafilen.nl>
First Premier Home Warranty <TRX0yqLoAIC6@herdafilen.nl>
AARP Opportunity <kH44nKTZPwZL@herdafilen.nl>
SonoBello Liposuction <0jsKe4rAVtKn@herdafilen.nl>
House Buyer Network <LkhK1CPIPYGg@herdafilen.nl>
Credit Card Invitation <iolZRbxOC12F@herdafilen.nl>
Providence Life Insurance <ZnCFbDsMhWDr@herdafilen.nl>
Cheech and Chong <mZQz2cFl38TW@herdafilen.nl>
Nerve Support <UGG5QXs0evtb@herdafilen.nl>
Bird Bath Bliss <nakY5qaEXX6c@herdafilen.online>
Amplihear Hearing Aid <fNIcg8KJicO7@herdafilen.nl> -
KENNETH SLOTKOWSKI
commented
And now I don't get my important newsletters, but I do get a ton of spam! And I get spam with the same address that I tagged as spam! AOL is not the same anymore!!!
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IRWIN MAGNUS
commented
Could not agree more. The entire new version is awful. So much worse than classic AOL. My impoirtant emails go into SPAM. I cannot search bACK for older emails. I am so frustrated with this. I thought I would get used to it in time but that is not the case
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M Patrick
commented
I bet I said never see this posted in the community because most people using AOL hate AOL because of this
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M Patrick
commented
Then I get a nonexisting response posted by admins. I am ready to sue you over this. 180,000 emails I can’t reduce? This makes me vulnerable to mistakes and hacking
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M Patrick
commented
I can’t increase the numbers if emails to remove, nothing that your bot suggests exists. I want the basic from before with the alphabetized emails.
Why are you all so backwards. This is not progress this is sabotage -
M Patrick
commented
Give me back my old set up so I can unload 100,000 emails. This is ridiculous. What is wrong with you people
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PEGGIE STRACHAN
commented
When viewing mail on desktop/windows 10 - I will select "read" and a small rectangle appears to either say okay or undo or something like that. The problem is, this rectangle is OVER the rest of the options. After reading I want to MOVE the message, but first have to get rid of that little rectangle. Annoying as anything.
If I could permanently move it out of the way so it doesn't cover the options, that would be great!