I'm am on the verge of dropping AOL altogether. My emails are disappearing from current AND new. I've checked every folder - including spam and deleted. I haven't created any special folders. When I try to follow the instructions given by your A.I. it keeps bouncing me back and forth between choosing and actions, but NOWHERE can I change anything. I HATE this new and not-improved email fuction and want to return to the classic, which I had from 1995. If that cannot be done, and fast, I'll just find another email server.
Francine Paino

I HATE THE NEW FORMAT! PLESE RETURN MY ORIGINAL FIRMST IMMEDIATELY!

ofarrell@aol.com

I WANT MY OLD AOL FIRMST BACK NIW OR I WILL CHANGE SERVICE!

***@aol.com

I agree entirely with all the comments about the new format! I am considering going to another server!

I hesitate to even mention an ad by name but if these Kroll ads stay, then I go. Of all the ads, they can't be "x"d out. Do your clients at AOL know that you are using ads placed on their service to drive all of their business away? I can't believe no one hasn't pointed that out to them. So this comment is not attached to a Kroll ad because you can't comment on a Kroll ad. We're sick of looking at that guy and we're sick of the constant flickering of images preventing us from reading or writing. AOL is working against their own interests hiring you this service for ads. Or maybe that's the point. Getting ready to sell AOL to GMail. Oh - when you attempt to "X" out a Kroll ad it makes sure you get nothing but Kroll ads. I think this is a deliberate effort to drive us away.

Not one comment is positive yet the AOL users are stuck with this - why ?

Stop it with the kamala harris and dem pop up adds when i send an email. Extremely annoying. No pop up adds period please.

I dislike the new version of e-mail. I want the old classic e-mail version returned to my new computer. Also, there was a virus in one of the ads!

I get sooo little feedback from my emails, even though I email the persons are they getting my emails

IM SICK TO DEATH OF HAVING TO EMPTY 20 OR MORE SPA EMAILS EVERY SINGLE DAY, MAJORITY OF THEM ARE FROMTHE SAME SENDER STARTING WITH new-offer, ive a 1,000 of these new-offers blocked and still getting them as they add multiple different numbers, i tried adding the filters you offer to put all emails with new-offer into a seperate folder but thats not worked at all, non get put into the seperate folder. surely something needs to be done against these scammers sending millions of emails everyday. if i was an email provider such as aol i would be contacting the email providers these spammers use and threaten to fine them if they continue, surely it cant be that hard

Your ads, that won't disappear, have had viruses attached to them. I've tried twice checking an ad over the last couple weeks, SBA Loans, and it triggers Norton and Malwarebytes. This is just unacceptable. Like another user stated, I've used AOL Mail since the beginning. Please look into this!

Bring back classic emails

Make no mistake, the current Today on AOL is showing automatic unrequested videos. This neurologically impactful for numerous disabilities, visual field disorders and sensory processing disorders. This shows a reckless disregard for disabled people and obstruction in reasonable usage

How do I add an attachment ?

90% of my current spam addresses begin with "new-offer", yet I cannot use this phrase as a wildcard.

I like the sidebar so I can check all the mail I want in a folder. I intensely dislike this new way!

This format is horrendous, grey font color is always a terrible idea, no contrast. I can't even tell if an email is new or old.

Change back to the original format of where unread emails are in dark black to keep them separated from what has been read

Go back to using bold lettering to show unread mail.

it's been somewhat complicated to read an email by tapping the screen it would not show the actual email that was sent to my AOL account what's the problem.