Stop screwing up working versions just for the sake of change
You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.
Harlan Rosenthal
shared this idea
-
KATHRYN SKUBIC
commented
This is about the 5th time I've been compelled to provide feedback since last summer when you forced this change in format. Unannounced changes in your format continue to appear -- and each time, they create even more stress. As of this week, the font was changed to tiny 8-point. WHY??? You are also FORCING us now to use the two-step verification to sign in against our will. STOP!!! Even after disabling this sign-in requirement, I continue to be forced to use it. ****For the 5th time, give us the option to REVERT BACK to the ORIGINAL format!!! Why are you ignoring the feedback from your customers on this site???
-
JOHN SHANNON
commented
Last night my AOL switched to tiny 8-point type and won't undo. What did you do?
-
BURTON LEVIN
commented
Even the old version display format has changed for the worse. I prefer to have an opened email in a separate window. Either version of the display is much more difficult than the earlier version. I am seriously thinking of just changing my email service.
-
William Elder
commented
If I can't go back to classic email, I'm going to stop using AOL mail
-
BRUCE MILLER
commented
...you were never given permission by some of us who pay by the month to do what has been done ...
-
BRUCE MILLER
commented
... please go back to the original format ... all you have done is make a bad decision on your part worse ...
-
Dave York
commented
I agree ,if I have to sign in I will quit using aol mail, kinda “sucks anyway”either I can click on it and it opens or that the is end of it for me. I got things to do and f ‘Ing with e mail isn’t one of them
Dave York -
KATHLEEN FANZO
commented
Where is my saved mail and the sidebar on the left of the page? I don't like this new format. sometimes old is best.
-
Terry Adams
commented
I like to be able to save mail to keep up with things I do or buy.
-
RICHARD OVERHEUL
commented
i fwould llike to see my old mail inthe old email address hs it been erased?? no directions shown
-
Robert Till
commented
How can we improve AOL Mail? Answered Succinctly, Restore Classic Mail!!!
-
Nick Cirillo
commented
great
-
Bryan Mills
commented
Change it back to the way it was. Whoever's idea this 'new style' was is an idiot. LISTEN to your users or at least give them a choice of which version they want to use. I HATE THIS NEW AOL
-
JULIE MCPHERSON
commented
You would think you'd listen to your customers for we are using your product.
-
JULIE MCPHERSON
commented
Also I don't even look at my emails anymore its so confusing
-
JULIE MCPHERSON
commented
hate new mail and the themes are ugly want danial tiger back
-
Jamie Lethcoe
commented
this is stupid. i have been trying to get a 'CODE' to my email and it NEVER comes (to identify I'm really who i say i am). so ridiculous. the code NEVER comes no matter how many times i hit "resend". i'm at my witt's end with this dang aol!
-
LINDA AMICK
commented
Please verify closing this new AOL and don't charge me for it.
-
LINDA AMICK
commented
Love old AOL I've had for a very long time!
-
LINDA AMICK
commented
I do not like the new AOL - please cancel and do not charge my bank account