Skip to content

How can we improve AOL Mail?

← AOL Mail Norrin

Stop screwing up working versions just for the sake of change

You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.

1st ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Harlan Rosenthal shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • JULIE MCPHERSON commented  ·   ·  Report

    hate new mail and the themes are ugly want danial tiger back

  • Jamie Lethcoe commented  ·   ·  Report

    this is stupid. i have been trying to get a 'CODE' to my email and it NEVER comes (to identify I'm really who i say i am). so ridiculous. the code NEVER comes no matter how many times i hit "resend". i'm at my witt's end with this dang aol!

  • LINDA AMICK commented  ·   ·  Report

    Please verify closing this new AOL and don't charge me for it.

  • LINDA AMICK commented  ·   ·  Report

    Love old AOL I've had for a very long time!

  • LINDA AMICK commented  ·   ·  Report

    I do not like the new AOL - please cancel and do not charge my bank account

  • MICHAEL RAUZZINO commented  ·   ·  Report

    did you just put a ****** system for the free email that would annoy users so they would have to pay for the paid plan?

  • Ronald Musolino commented  ·   ·  Report

    I want classic back and don't appreciate being forced into upgrading to receive what I had before!

  • oldtexx commented  ·   ·  Report

    It's been months now and this new email program still sucks. You had the best email program in the business and had to go mess things up.

  • William Dozier commented  ·   ·  Report

    I had the original format since 1998 and frankly cannot deal with the new format. Tried to return to the original format with instructions found via Gooogle but gave up trying to make any sense of that.

  • PAUL BEST commented  ·   ·  Report

    how come my AOL will not stay on standard mail. The minute I get off
    AOL when I log back on I have to hit he heading bar to switch
    back to standard AOL>

  • JOHN MACCINI commented  ·   ·  Report

    My cursor no longer appears when I type in AOL mail. I'm typing blind. Is anyone having this problem? Can I fix it?

  • Ab Prahl commented  ·   ·  Report

    This new format sucks. I hate it. Absolutely horrible. Lost all my saved tabs/links. So many headaches over this. What's the matter with you people? How do I get back to the format I've had for decades?

  • Lisa Lainer commented  ·   ·  Report

    Ever since this summer, AOL mail has been horrible. I use it on my computer and iphone. The problems are when I use it on my computer; the phone seems to be ok although I'm not crazy about the AOL app. Many problems but the two biggest problems are: (1) When I use it on my computer, the mailboxes don't update properly. For instance, when I put a message in a folder, it stays in my inbox. I have to go to the folder it put it in, refresh that folder, then go back to new mail which is annoying, and 50% of the time it still shows up in new mail. (2) The search feature is awful now. It doesn't find things the way it used to and it doesn't search through deleted mail which is really frustrating. Overall, I'm so disappointed with this program. I've had it since 1995 and it keeps getting worse and worse. Friends are surprised that I still use AOL, but now I understand why they've switched to another provider, and I may do the same.

1 2 … 58 60 62 … 134 135

AOL Mail Norrin

Categories