Skip to content

How can we improve AOL Mail?

← AOL Mail Norrin

Stop screwing up working versions just for the sake of change

You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.

1st ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Harlan Rosenthal shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • MALVIN M ALLISON commented  ·   ·  Report

    So you do not even respond, just posting my comment? It will be a pain ********** to retain contacts when I move to gail, plus making the change with other sites I visit. Ridiculous!

  • MALVIN M ALLISON commented  ·   ·  Report

    new format cuts off some horizontal info. Old format please. If old format no longer available as an option I will go to gmail, so please be honest about availability as some portion of mail message is being cut off horizontally

  • Joseph Hana commented  ·   ·  Report

    I never entertained using YAHOO, this is a joke, not to comment about the recent amount of SPAM. I wish to return back to my normal e-mail and setting or I will arrange to move away from AOL. For a customer who has been with you for 30 plus years, this is very disappointing indeed

  • Alan Palermo commented  ·   ·  Report

    AOL email barely works. Why not listen to all the people and revert to the old email. I sit and wait 1 full minute for it to just open. This is nonsense

  • Michael Guest commented  ·   ·  Report

    Why are you taking too long? The new email format is terrible and dumb! Change it back at once!

  • Mary Grey commented  ·   ·  Report

    WHY is the forum here, it does not serve any purpose, AOL MAIL SUCKS

  • H MACDONALD commented  ·   ·  Report

    Why has the option to write or view emails in a separate pop up disappeared? Please bring it back immediately

  • SUE HOLLOWAY commented  ·   ·  Report

    Emails I "keep as new" just disappear without trace. Go back to the basic version please. We have a saying "If it aint broke don't try to fix it" !

  • CHRIS POP commented  ·   ·  Report

    In my case, the thing I hate most is that after i open an e-mail on my phone, it continues to show as new in the inbox on the laptop or desktop, whatever. Basically, the phone and the desktop mail accounts are not synchronised, although it is the very same account. It works the other way round though...anything that gets modified on the desktop, will show accordingly on the phone. I just hate having to go through the inbox every day and mark messages as read.

  • JOHN MOSHER commented  ·   ·  Report

    VPN or no VPN you always require a code sent a different email. This is such a hassle I am considering if I should drop AOL after 40 years of use.

  • PETER SWANN commented  ·   ·  Report

    New email - something very wrong here. It cant keep up with typing speed but old Email can !!!

  • VINCENT FRASER commented  ·   ·  Report

    like almost all the other comments......please go back to classic

  • Cynthia Binder commented  ·   ·  Report

    The email and response is NOT good and I can't forward/change subject line.

  • Lois Alexander commented  ·   ·  Report

    I have looked for other places to go to, because you won't let us go back to classic. Or because you have not taken the best from classic and combined it with the best from the new. Frankly, you have just switched over to Yahoo in my opinion. There is nothing new about Aol. The only thing really good about Yahoo is the background and the calendar. I am searching right now for another email provider.

  • Lois Alexander commented  ·   ·  Report

    I thought that, when you merged classic with the "new" Aol, you were going to take the good points of the classic and put it with the new. Instead, you just eliminated the good points of the classic entirely. Like the wonderful stationery we had. You had the selections of the stationery over to the right side and you had really good stationery. I also liked the way the filters were formed. We do not have very good stationery in the new and the filters are really tedious. I like a lot of features about the new. Like the choices of background. If you put your mind to it, you could give us a well-rounded Aol of both classic and new.

  • account notfound commented  ·   ·  Report

    This new version of AOL is ****. My emails disappear frequently and I can't get them back. The UI isn't well designed and difficult to use.

1 2 … 59 61 63 … 134 135

AOL Mail Norrin

Categories