Stop screwing up working versions just for the sake of change
You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.
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Janice Ricco
commented
Need classic email back ASAP PLEASE
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Baabel Seventeen
commented
The answer to an earlier question is that there was a thread with about 14,000 complaints which AOL removed. The 800+ in this thread are the ones added since the 14,000 were removed. AOL & Yahoo are simply trying to be GMail, but with more flaws, more stumbling blocks, losing all the unique customization, and with ads. They have elected to give up on all the nice things we liked about AOL because they feel they can attract some kids by imitating GMail. Except they can't. So they just end up disappointing their existing base.
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CAROL SARAULLO
commented
Adapting to the new format has been a nightmare causing me to lose important emails, and spending a lot of wasted time looking for them. Much is counterintuitive and NOTHING is improved. I'm in the process of changing over to another email service. Sorry AOL! But soon it will be history for us. As if anyone listens or cares...
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T Lang
commented
Hate this new email format and wish AOL would listen to the many complaints and switch back to the classic style.
Frustrated!!! -
KATHLEEN LARSON
commented
I can't start a new contact - it's not taking the email address.
I
'm trying to organize a new class of tax volunteers & need groups & newbies. -
Penny Lucas
commented
Please let me know when you will put me back to classic email.
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DONALD FLORIAN
commented
Yes it sucks, and they send me the same advertisement hundreds of times a day with no way to get them to stop.......
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Robert Hinckley
commented
Classic is best for me.
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Sidney Eskridge
commented
I started getting SPAM from a couple sites that uses a 3 part domain address to foil spam blockers, as well as changing the name portion of the address. What I'd like is the ability to block a domain using a wildcard. For example, I am currently getting a lot of emails from ??.commandcooking,com, where the ?? constantly change. I'd like the ability to add a line to my blocked email list that is *.commandcooking,com or *@*.commandcooking.com so that all emails from this SPAMMER are blocked.
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klbrx
commented
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klbrx
commented
You have not responded to the 20,000 emails in the past few months since you completely changed the email format and organization in May 2023 with no notice and no option for those of us loyal customers for decades to give any input. Change the email format back to the way it was. The organization, window size, useless dividers in the days of the week in the email, pop up windows, background options are horrible. Seriously, are any employees responding to customer feedback? Where are your employees? Has the person that implemented this garbage organization of email been fired? Are you short staffed? What is the issue?
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TOMMYE BRAUN
commented
the new version sucks! I also have had AOL since 1994, this new version is HORRIBLE
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ANTHONY ARCATI
commented
i check this once every other week and i wonder how many people have posted..my guess is over 10k...bottom line..they dont care what you think just like alot of things these days...the new wave has replaced the old wave and it is not the same anymore..they dont care what you think period...in fact they are probably checking every once in a while and laugh at how we think that they care...sad..truly sad...back in the day if a establishment had that attitude it would not be around very long..
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ELIZABETH NADER
commented
GO BACK TO CLASSIC EMAIL
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Thomas Foster
commented
Product Support (Admin, AOL)........Please answer our concerns , stop ignoring us all!!!!!
I've had enough of this test system ......
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Thomas Foster
commented
Product Support (Admin, AOL) where are you....don't hide, please tell us all what's going on ???????
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Thomas Foster
commented
Here here !!!!!!
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Thomas Foster
commented
I think the "system" is in user test.... must be its full of bugs....
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Thomas Foster
commented
This "new" format is quite pitiful in fact worse that awful .....
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Thomas Foster
commented
Will it ever be corrected ....please answer ""Product Support Admin AOL"" ?????