AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1301 results found
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I need the ability to sort by subject because it is difficult to find what I'm looking for when searching otherwise.
I need the ability to sort by subject because it is difficult to find what I'm looking for when searching otherwise.
929th ranked -
No Internet, Your Connection Is OffLine
ou Really Need To Fix This!!!!
The Ads Should NOT CONTROL MY CONNECTION TO YOUR SERVER!!!! This Is A REAL PROBLEM!!!!!This is getting Ridiculous!!!!!
Why Are The Ads Controlling My Connection To The Server, Just Cause The Ads Stop Working Does Not Mean That The AOL Server Should Tell Me That I Longer Have And Internet Connection When In Fact I'm On A T-1 Line With A Busslion GP Per Second!!!!When The Ads Stop Working It Says I'm Offline When I'm On A T-1 Line And I Know That I Have Internet.
The Ads Should NOT Have The…929th ranked -
Spam list suddenly has long list of spam every day. Why?
Today is Feb 25 2025 and the spam has again gotten bad. Why am I seeing spam that obviously should have been deleted to begin with but is showing up in my spam folder. Just a week ago there was none for many many months. Apparently something bad happened to the spam system. Very annoying to even read some of those subject lines. This just started a week ago. It is filtering into the spam folder, thankfully. But -- this was not happening just a week ago! Please please please fix it !
929th ranked -
downloading emails in bulk
If I could download emails in bulk, preferably as .pdf file, then I could clean up my emails. Doing the one-by-one is painfully slow when there are hundreds accumulated over time. I want to save them on an external drive but have no efficient means. Perhaps there an app you can recommend if this is not a feature AOL is willing to add.
619th ranked -
How about posting unbiased political content. I love my AOL but hate seeing the biased content all the time.
How about posting unbiased political content. I love my AOL but hate seeing the biased content all the time.
929th ranked -
929th ranked
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Identifying spam
Thank you for the great job of identifying spam!
929th ranked -
Remove that top-line ad in email inbox list.
The top-line/moving ad causes me to routinely delete the wrong emails in my inbox - driving me crazy. I've no doubt missed important emails. What an awful place to force an ad. Do you really mean to irritate us every time we try to read mail?
30th ranked -
Circular Icons with Initials in Front of Addressee's Email Addressess
Is there a way to prevent the circular icons with colored initials in front of addressee's email addresses when preparing emails to be sent? The time it takes for all of these icons to render severely slows down the time it takes for email addresses to appear. This is especially undesirable when preparing emails for multiple recipients. Please advise. Thank you.
929th ranked -
No Facebook Account
Many netizens avoid social media accounts, such as Facebook. AOL support representatives should work with AOL.mail users within the AOL domain with already registered and known AOL email addresses. Posting an AOL email address on Facebook is not possible without a Facebook Account. Please reconsider and modify your request.
929th ranked -
THE HIDING OF THE EMAIL I SEND IS IDIOTIC AND BOTHERSOME
TO HIDE THE EMAIL I SEND IS THE WORST IDEA EVER AND BOTHERSOME. OFFER THAT TO CHEATERS, TO PEOPLE WHO NEEDS TO HIDE FROM DECENT PEOPLE- SHOULD NOT BE A PERMANENT FEATURE BUT A CHOICE TO CLICK ESPECIALLY- NOT MAKING IF HORRIBLE FOR THE WHOLE WORLD
929th ranked -
case number: 24454430
case number: 24454430
member has been saving a composed mail and after she saved it, some contents of the mail she composed was not showing anymore. only the first line of the mail she composed was showing. during the session ts;
- used a different browser ( from edge to google )
- cleared cached and cookies
- refreshed the computer
- changed the viewing settings into unified
- used incognito window and opened the mail ( same results)
- checked the highlighted colors from white to black ( same results )
- log out and log back in after clearing the cache and browsing history of…
929th ranked -
VERY BIASED
STOP YOUR BIAS AGAINST CONSERVATIVES, THE RIGHT, VERY TIRED OF ALL THE B.S!
929th ranked -
929th ranked
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stop stringing emails .. I lose emails iin the process
Although stringing together prior sent and received emails together with same posters, the process produces redundant messages and ones I want get lost in long strings . how do I stop this from happening?
929th ranked -
PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.
PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.
619th ranked -
SENT mail to be sorted by sender
Why dont you allow SENT mail to be sorted by sender like you allow in all the other catagories, so searching for a specific something sent by a specific someone is actually possible. DUHHHHH !!!!!
929th ranked -
929th ranked
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Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email.
Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email. Its very frustrating. I've already asked your team who responded the below.
Hi Ash,
Thank you for your reply.
As we mentioned previously, we investigated the issue and the system is working as designed.
Your frustration is certainly understandable. Please know that we want to improve AOL so it serves your needs and is the best product it can be.
Your comments and requests are greatly appreciated and we would like to thank you for taking the time to share your ideas.
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619th ranked -
You make it so **** hard to find the settings place to change my AOL password!
Add password change to the settings. Who gives a **** about the graphic theme?
929th ranked
- Don't see your idea?