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AOL Mail Norrin



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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1385 results found

  1. Stop screwing up working versions just for the sake of change

    You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.

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  2. Failed to save your preference. Please try again

    UNLIMITED SPAM BLOCKING!!! YOU HAVE NOT FIXED IT!!!

    2nd ranked

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  3. These ads for weed killers are annoying and, to me, really push the boundaries of what is permissible.

    I don't want to see things like that, and I certainly don't want to buy them!!!

    3rd ranked

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  4. I am fed up with the news stories being shared by AOL having an obvious political bias. I am quite capable of making my own political decis

    Don't push your political values on me. just report without bias. I am very capable of making those decisions for myself. If prefer to keep to your path please let me know so, I may cancel my 25 year plus subscrition.

    5th ranked

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  5. Create an option to NOT display the sender information in a column on the right when viewing an email, I want to see email contents.

    AOL did NOT waste space with only a little information about the sender taking up an entire column when viewing an email. I wnat to see as much content of the email as possible when viewing an email. Thank you.

    4th ranked

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  6. Font size, color and type settings please!

    We used to be able to SET or font size, color and type in settings. Right now I can only set size and type BUT it keeps defaulting to TINY when I set it in settings to MEDIUM. Please address this as I cannot read that TINY size well.

    6th ranked

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  7. 7th ranked

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  8. Can Not Leave News Comments.

    You are owned by Yahoo. I go to the News Page on AOL run by Yahoo. For the past Three or More years I have been Blocked from leaving Any Comments . For example, if I leave a comment like, " What's Up ?"... within 2 minutes it is Blocked & taken down. The ONLY time I have ever used Foul Language was after Years of being Blocked & knowing the moment will Not Be Posted. This was only after not getting ANY solutions from your tech people, who do try to help, but come up with no answer.

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  9. Review your connected devices and apps>

    Under AOL Account Settings > Recent activity > Review your connected devices and apps > Connected devices > Browser Windows, yesterday (Click) ... Sign out (Uncheck) > I don’t recognize this session (Click) Sign out of session > Does Not Do Anything!

    What's worse is these accumulate after each Login and Sign out even when I sign out every time from AOL Mail! Why?

    9th ranked

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  10. ancially

    stop allowing ancially.com to phish, there are many of them and even when one is blocked others appear in inbox.
    you are not keeping up. everything that ever comes with
    ancially.com at the end (hidden under what looks like a real name like Verizon Account for example). these keep showing up. Stop them, Sue them, if not the aol should be sued.

    10th ranked

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  11. 11th ranked

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  12. 12th ranked

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  13. 13th ranked

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  14. moving email to folder

    When I "move" an email to a folder, a copy stays in New Mail. If I delete the copy in New Mail it deletes it from the folder too! Please FIX THIS

    14th ranked

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  15. no good type size and spacing options

    As far as I can tell, there are only two type and spacing options...1: VERY small type..smaller (and thinner) font than I have ever used in email. OR 2: Giant type with huge spacing between lines...allowing very little information on a page....which is not an option at all...just a big, fat magnification of #1. Most email programs I have used have multiple type and spacing view and compose options.

    15th ranked

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  16. you should not expect me to pay $4.99 when you advertisements stick and I cannot use my email

    when signing into my email the advertisement block sticks and does not give me the the advertisement but a black box spins with a circle preventing me to not use the opening or deleting my emails. It blocks my email screen.

    16th ranked

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  17. Wise saying

    If it ain't broke, don't fix it. Words to live by...

    17th ranked

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    1 comment  ·  Admin →
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  18. 17th ranked

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  19. Prioritize the main function

    It has become a major hassle to type an email. I will type half a sentence and then see nothing on the screen. By prioritizing putting animated ads in front of our faces, you've degraded your system to junk. Its like a race car that instead of just being covered in sponsor decals, its 10 tons of Jumbotron TV screens bolted to the body run by a 10,000 amp generator on the engine.

    19th ranked

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  20. allow more than 1000 blocked email addresses, allow blocking of all modified email addresses (renter-info, for example)

    allow more than 1000 blocked email addresses, allow blocking of all modified email addresses (renter-info, for example). I'm tired of spending an hour each day trying to minimize the amount of spam in my inbox!

    19th ranked

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