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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

How can we improve AOL Mail?

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1310 results found

  1. GOODNIGHT F@GGOTS

    WHAT YOU THOUGHT THIS WAS OVER BECAUSE YOU DELETED THAT ACCOUNT???

    932nd ranked
    6 comments  ·  Admin →
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  2. why don't all emails show images? how to set? sometimes they are visible, sometimes not

    932nd ranked
    0 comments  ·  Admin →
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  3. Jump through hoops to allow me to see my email. Sorry security works at both ends.

    Your picture game is a farce. You are the ones that took over Verizon email. Security is at both ends.

    932nd ranked
    0 comments  ·  Admin →
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  4. This sign-in attempt was made on:

    I received this warning:This sign-in attempt was made on:

    Device
    chrome, windows nt
    When
    2 May 2025 at 13:47:20 GMT-07:00
    Where*
    California, United States
    172.58.211.41

    Didn’t sign in recently?
    Review your account activity and remove the devices and apps that you don’t recognise.
    https://login.aol.com/account/activity

    When I clicked on that link I got:
    Web Server Error
    Description: The host requested did not return the document correctly.

    WHAT SHOULD I DO?

    932nd ranked
    0 comments  ·  Admin →
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  5. WHY DO YOU FOOLS MAKE ME VERIFY MY 40 YEAR OLD ACCOUNT?!?

    MAY ACCOUN T IS 40 YEARS OLD. THE ONLY PEOPLE THAT ***** AROUND WITH IT ARE YOU CLOWNS

    932nd ranked
    0 comments  ·  Admin →
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  6. BRING BACK SORT BY SUBJECT. ADD SORT BY SENDER Z-A. KEEP SORT BY SENDER A-Z

    PLEASE UPDATE AS ABOVE. THEN LEAVE IT ALONE. STOP MAKING UPGRADES THAT ELIMINATE NECESSARY FEATURES.

    932nd ranked
    0 comments  ·  Admin →
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  7. Various "Star" colors

    Please allow for different "Star" colors I may star a message that may be regarding one topic - vacation versus another msg for a book publication. Since a star is only one color I can't filter out just the starred messages regarding one topic.

    932nd ranked
    0 comments  ·  Admin →
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  8. The more pop-ups you display, the less time I spend on AOL.

    The more pop-ups you display, the less time I spend on AOL.

    932nd ranked
    0 comments  ·  Admin →
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  9. Have Sender be one of the Sorting choices.

    Sometimes I can sort by sender and today I can't. What gives?
    I'm paying a LOT for AOL even though most everyone says I'm nuts for doing so, so THAT SHOULD be an option!

    1304th ranked
    0 comments  ·  Admin →
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  10. Content of Saved Emails Disappears

    The body content of saved emails disappears upon sending, even though the content displays at the time of sending. Please fix this deceptive fault with the new AOL mail.

    932nd ranked
    0 comments  ·  Admin →
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  11. Body of Saved Emails Disappearing Upon Sending

    The new AOL Mail continues to delete/remove the content of emails that have been saved before mailing when the email is sent. This occurs despite the body of the email displaying at the time of sending. Please fix this deceptive process.

    932nd ranked
    0 comments  ·  Admin →
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  12. I hate junk Mail! It makes me ignore my phone, because 9 times out 10 is a spam, sales, survey, SCAM, or telemarketer!

    621st ranked
    1 comment  ·  Admin →
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  13. I'm not getting emails at all -I've cleanout my spam and unread messages but I'm not getting my communications

    932nd ranked
    0 comments  ·  Admin →
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  14. PLEASE,

    I WOULD LIKE TO SEE ALL EMAILS

    932nd ranked
    0 comments  ·  Admin →
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  15. How can multiple email addresses be copied from unsent emails?

    AOL Mail previously allowed the copying of multiple email addresses from prepared emails by simply highlighting the group and copying it. The new AOL Mail does not allow this. How can this be fixed?

    932nd ranked
    0 comments  ·  Admin →
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  16. bring back email address auto search when composing a message

    When i would compose a message and start typing an email address, it would search for existing addresses and I could select the one I want. This no longer happens.

    932nd ranked
    0 comments  ·  Admin →
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  17. your phone system is not working properly. I call for a code and when I answer there's nothing but dead air. I tried 3 times.

    Asked for a phone call for 2-step verification. 3 times the call came through, but after answering there is nothing. No one on the phone, just dead air. Had to go with a text instead.

    932nd ranked
    0 comments  ·  Admin →
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  18. You've RUINED my mailbox with your changes!!

    You've RUINED my mailbox with your changes!!

    The ad halfway into my email list was annoying...THEN you added one at the TOP too because money is your goal, right (not the approval of your users). And NOW you obliterate a third of the entire viewing window with a HUGE strip of ads on the side!! How the **** am I supposed to view my emails in the 3inch wide strip that's left on my iPad screen?? This is the last straw - I've used AOL for DECADES but I'll be switching my main email account to your biggest competitor if…

    932nd ranked
    0 comments  ·  Admin →
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  19. Block Spam at the source.

    Technology exists to ID the source, block the offending perps.

    621st ranked
    0 comments  ·  Admin →
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  20. Stopping people from sending to 50 recipients in one day? Are you folks nuts? Instead of ******* us off and loosing business offer a new p

    Instead of loosing business, get a new plan so one can actually send to more than 50 recipients in a day. Been with you 38 years...but going to gmail as don't have negative returned mail syndrome from them

    932nd ranked
    0 comments  ·  Admin →
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