AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1545 results found
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Feature Request: Reject High-Confidence Coordinated Spam Before It Reaches the Spam Folder
I would like to suggest stronger pre-delivery filtering for messages that already exhibit multiple independent signs of coordinated spam or spoofing.
I am not suggesting that every message with one failed SPF, DKIM, or DMARC result should automatically be rejected. Legitimate forwarding, mailing lists, and configuration mistakes can sometimes interfere with authentication.
Instead, I suggest using a layered pre-delivery rejection model in which several high-risk signals together can trigger rejection at the SMTP edge before the message is accepted into a user's mailbox at all.
Examples of signals that could be combined:
• SPF hard failure, DKIM failure/absence, or DMARC…
1024th ranked -
Receipts and packages. This is a security & privacy invasion!
Provide a way to prevent AOL from tracking receipts and packages. There is no way to turn these features off. The package toggle does not work. AOL should not be intrusive into anyones emails. This is not only a security issue, it is also an invasion of privacy and should be the users choice.
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Bad url
Your ads often have a bad URL. My anti-virus software kicks then blocks the site. I can get back in, but it is annoying. Often I prefer not to use the site. Please stop accepting bad url ads.
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Stop changing back to your setting i have to keep changing back to the ones i want.
Stop changing back once i changed to what i would like would like it to stay, everytime i log on its back to yellow so then i have to keep changing back.
1024th ranked -
STOP CHANGING VIEW FORMAT; STOP WITH ADS; PLEASE DISPLAY THE FULL CORRESPONDANCE INFO- THE REPLY INFORMATION FOR DOCUMENTATION
- Please stop with the email view upgrades. Obviously people are satisfied with original format which is why they are still with you. The new format is horrible and not mobile phone friendly. Some people dont have the capabilities to download as an app. Please give an option to go back to classic view. 2. The advertising is overwhelming. Please dont compromise your integrity and ethics by resorting to having people pay to not have ads. Its destroying these platforms that once were ad free and the reason why people use it because of this. 3. PLEASE ALLOW FULL DISPLAY OF…
1024th ranked -
editing signature font
need to be able to edit signature font rather than rely on aol. also what is aim.com? That is an alternative email address listed. I have no idea what it is. Seems dangerous as I got a phishing email from that address.
1024th ranked -
Old AOL mail and News
go back to old aol mail presentation, I cannot see stock market results on opening screen, I cannot see Sprts results on opening screen very disappointing to have to open other windows to get what was automatic
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Go back to faster aol loading email
I liked when my emails loaded faster, I have to get through a lot of them and this slower loading wastes my time. Thank you.
1024th ranked -
connectivity
Today’s 9/17/26 update seemed to fix the connectivity mail app issue on my iPhone but then tonight it wouldn’t connect/refresh again
1024th ranked -
In Settings > Security and Privacy add "Safe Senders List" to keep emails from going into SPAM
Having 'Block all senders except contacts' doesn't include emails from new doctors, lawyers, or businesses. A SAFE SENDERS LIST enables adding people who are not in our contacts.
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Get rid of the idiotic two-step verification, and stop putting ads in email accounts
Get rid of the idiotic two-step verification, and stop putting ads in email accounts. See enough of those without sorting thru **** no one is going to buy anyway
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FIX THE FONT
FONT IS TOO SMALL!!!!!!!!!!!!!!!!!!!!!!!
FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I CANNOT READ MY EMAILS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Stop sending me ***** pill ads. Stop sending me dating ads
Stop sending ***** pill ads. Stop sending dating ads to me.
1024th ranked -
60 second delay every time I want more in fo in email
the first click in email is fast, but the second click takes a full 60 seconds. The long response time is frustrating
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FIX THE FONT!!!!!!!!!!!!!!
FONT IS TOOOO SMALL!!!!!!!!!!!!!!!!!
FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
1024th ranked -
timezone
my email is listed with the Eastern time zone and I'm in Pacific time. This just started today. I am using an HP laptop and Microsoft Edge.
1024th ranked -
Your ads are extremely annoying
I see I am not the only one
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1024th ranked
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FIX THE ******* FONT
IT HAS BEEN THREE DAYS SINCE THE FONT MAGICALLY GOT TINY!!!!
FIX IT!!!!!!!!!!!!!!!!!!
I CAN'T READ MY ******* MAIL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
1024th ranked -
page setting for emails
Do not like new page settting! How do I read my incoming emails?
1024th ranked
- Don't see your idea?