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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1287 results found

  1. Stop presenting Astrology stories as if they are factual. Astrology is a Medieval belief and should be presented as entertainment only.

    I have noticed Astrology stories every day on the news feed. Stop presenting Astrology as if it is factual. Astrology is a Medieval belief and has no basis in fact.

    Each Astrology story should include a disclaimer that the story is for entertainment purposes only.

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  2. Stop putting my New Mail into my Recently Deleted Mail

    Stop putting my New Mail into my Recently Deleted Mail

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  3. STOP CHANGING THE SORTING OPTIONS FOR EMAL. I USE BOTH SORT BY SENDER AND SORT BY SUBJECT.

    STOP CHANGING THE SORTING OPTIONS FOR EMAL. I USE BOTH SORT BY SENDER AND SORT BY SUBJECT.

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  4. Emails & aol news

    I DO NOT WANT TO SEE AOL NEWS WITH MY EMAIL !!! IT TAKES UP 1/2 THE PAGE NOW, YOU GUYS ARE IDIOTS !! I CANT READ THE EMAILS, NOW EVEN ENLARGED !! THE FORMAT YOH GUYS CAME UP WITH SUCKS!! & EVEN CHOOSING BASIC AOL--- SUCKS!! ACTUSLLY NO DIFFERENCE THAN THE NEWER VERSION-- OH, THE NEWER VERSION-- DOESNT EVEN GIVE YOU AN AREA TO LOG OUT!! ITS NO WHERE ON THE SAME PAGE !! LIKE I SAID-- YOU GUYS SRE IDIOTS !!

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  5. 2 STEP IS NOT ON BUT EVERY SIGN IN NOW I HAVE TO GET TEXT OR CALL-- PHONE HELP ONLY WANTS MY CREDIT CARD!!

    STOP MAKING US 2 STEP VERIFY WHEN IT IS NOT TURNED ON,NEVER HAS BEEN! If I sign out for 2 hours,I have to 2 step verify again after 25 years with AOL,I have HADIT!! Cannot get any help, phone option only wants a credit card number.... This has to stop or I switch all emails and no longer use AOL

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  6. WHY ARE IDIOTS CONSTANTLY MAKING ME PROVE MY 40 YEAR OLD ACCOUNT IS ME?

    yO, STUPID PEOPLE. I DON'T ASK FOR 2 STEP VERIFICATION THE ACCOUNT IS 40 YEARS OLD AND YOU ARE THE ONLY FOOLS MESSING WITH IT.

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  7. Totally STOP asking for two-factor authentication when logging on.

    Around mid-April, when logging on, AOL Mail started placing a telephone call and asking for the 6-digit code from the automated message. We turned off "two-factor authentication" in Security Settings, but it still happens. There needs to be a way to totally disable this behavior, so that only an e-mail address and password is needed.

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  8. Allow users to omit two-factor authentication. Sending text to a landline does not work.

    Around mid April, AOL Mail started using two-factor authentication. We disabled it in Security Settings, but it still keeps asking for a telephone code -- no matter what. We need to turn that service off entirely, so that logging on takes only an email address and a password, as before.

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  9. You can improve AOL mail by STOP MESSING WITH IT!

    You can improve AOL mail by STOP MESSING WITH IT!

    Stop trying to fix what isn't broken! Grrrr

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  10. Ad Free AOL

    If you force me to pay to get rid of ads I will be inclined to find a different mail client. It's been fun so far...

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  11. Google

    I have had the same AO-**** email for over 25 years. you are using a Gmail I have had for 2 weeks to verify my AO-**** address. This is stupid on steroids

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  12. 1282nd ranked

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  13. preview of attachmnets

    Repost from a previous complaint. preview is very important to functionality. Users are being greatly inconvenienced by being forced to download attachments before being able to view them. It is time consuming to have to download an attachment, create a file to hold it in, and then open it. That is simply too many steps to go through view an attachment. Previously, a user could simply click on an attachment and preview it. The current method is too time consuming and makes that AOL mail feature inferior to the previous "click and view" method. PLEASE! Change it back to "click…

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  14. 928th ranked

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  15. get rid of this verifation thing, doesn't work correctly, email responce with code os slow. plus this sign in with another dive doesn't wor

    make the verafition process really work, responce with code to another aacount is slow, plus sing in with a different device also doesn't work, any wonder why I'm moving away from AOL and going to Gmail

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  16. Schriftgröße

    Wie kann ich die Schriftgröße ändern, habe seit einigen Tagen eine Riesenschrift, obwohl ich das nicht aktiviert habe

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  17. Quit using the "verify" feature when logging into AOL mail. It is rediculous to put your password in only to be asked to verify.

    Quit using the "verify" feature when logging into AOL mail. It is rediculous to put your password in only to be asked to verify it.

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  18. WHY ARE YOU IDIOTS MAKING ME VERIFY MY CCOUT WHICH IS 40 YEARS OLD?

    YOU IDIOTS INFLICT 2 STEP VERIFICATION ON PEOPLE THAT DON'T WANT IT. ARE YOU TOO STUPID TO REALIZE THAT'S WHY PEOPLE HATE AOL?

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  19. Stop with the constant codes for signing in.

    I check stay verified and it does not work. Give us the option. SOOOOO annoying

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  20. spam

    85 EMAILS IN MY SPAM FOLDER THIS MORNING. THIS IS NOT UNUSUAL. WHEN ARE YOU GOING TO DO SOMETHING ABOUT THIS?

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