Skip to content

AOL Mail Norrin

← Customer Feedback for AOL



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

How can we improve AOL Mail?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

1063 results found

  1. Ho Do i get rid of alll the news feeds ? I hate it all. I do not want to see it when I gp to aol

    any all news feeds. delete it. don't want to see it ever
    Don't want the political, not the celebrities. none of it

    861st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. ads on e-mail

    I am one of the few people on earth who is actually paying for e-mail, and now AOL wants people to pay extra to get rid of ads on the page. I will research other e-mail domains (gmail, yahoo, etc.); if I find they do not have ads on their pages, I will cancel my AOL subscription and join one of them. Just letting you know.

    564th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. 100 SPAM emails over the last 2 days!

    100 Spam emails over the last 2 days. Taking quite some time to transition out of AOL, but it will be worth it!

    861st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. Stop an ad when we request that you stop.

    I am sick and tired, disgusted, with your photos of women's breasts, and Jennifer Anniston's attempts at being *. I am not interested in softcore * and have asked you a DOZEN times not to see the add. TAKE IT OFF!!!!

    861st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. Sign In Insanity

    Hi, After I type my email address, but before I can enter my password, AOL sends me a message that says a code has been sent to my email. I need the code to sign in. But I can't sign in because this message appears BEFORE I am able to enter my password, so I can't access the code. This is not two-step authentication.
    This must be addressed! This is totally unworkable!
    Thank you

    861st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. Spam

    Spam Filter is broken as of late. Nonstop spam emails received (more in Inbox than in Spam folder). The Spam settings/options are also missing now.

    861st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. word wrap doesn't work when I am trying to read an email. I spoke with AOL support and they couldn't help

    Word wrap doesn't work when I am trying to read an email. I have to scroll to the far right in order to read the end of sentences. That makes it very difficult to read emails. I spoke with AOL support and they couldn't help. I saw that someone else had reported the issue, but AOL did not fix it. From what I could tell, AOL closed that issue. Why was the issue closed?

    861st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. aol is soooo out dated my gmail gets 2 spam emails a week aol gets 99.5% spam i am now going to delete my 2 aol accounts i have had f

    aol is soooo out dated my gmail gets 2 spam emails a week aol gets 99.5% spam i am now going to delete my 2 aol accounts i have had f

    861st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. Q/ WHY DO WE NEED TO GO BACK TO THE ORIGINAL FORMAT ?

    ANSWER...BECAUSE I HAVE JUST FOUND OUT I HAVE SENT PERSONAL CONFIDENTIAL DATA TO A COMPANY RATHER THAN MY BUSSINESS BECAUSE AOL HAVE REPLACED A FULL ADDRESS WITH LITTLE MEANINGLESS SYMBOLS SO TWO ADDRESSES THAT START WITH 'INFO@' ARE UNDIFINEABLE - WELL DONE WHO EVER BRAINLESS COINK THOUGHT OF THAT - WE ARE NOT ALL SPOTTY FACED MOBILE PHONE ORIENTATED TEENAGES - DO THE RIGHT THING AND BRING BACK THE OLD SIMPLE AND EFECTIVE SYSTEM NOT SOME MOBILE BASES FEATURELESS 'WHAT DOES THIS SYMBOL MEAN' ****!!.

    861st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. How to Block Domains

    How can domains, such as .eu be block? Lots of spam emails are originating from this domain.

    861st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. What wrong with AOL? sleep on the job,? why a lot junk mail come to my mail box???

    I am sure Aol sleep on the job dont keep your eye on, a lot JUNK mail come over 100 aday

    861st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. SEE BELOW

    I HATE that when I receive an email with an attachment, you
    "move" the attachment to another folder after I have opened it.. It took me months to figure out what you were doing
    One I figured this out, I found it hard to find the attachment and ended up having to ask the sender to re-send. i don't understand the reasoning behind his. KEEP THE ATTACHMENT WITH THE ORIGINAL EMAIL!!!

    861st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. Comments on Political Posts Rejected?

    So I can have another AOL member post a disgusting reply to a comment I made about Palestine whereby he threatened to find out my address, slit my throat and stab me (this was allowed?!) but god help me if I mention Israel, my post gets rejected due to inappropriate language?! I was polite, never swore and stated FACTS and I get my post rejected and an appeal also rejected. What on earth is this censorship?! Absolutely disgusting.

    861st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. What's with the propaganda news and why are you censoring free speech?

    Get rid of the propaganda news

    861st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. Sidebar folder/subfolder list

    It would be great if the subfolders shown in the sidebar would be indented slightly, like maybe one space. It is a bit difficult to quickly see which is a subfolder or folder, i.e., obviously when you have a folder exanded.

    861st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. Give the option to block spam addresses by a start or end of address and an asterisk for the rest, for example: bobspam.com by bob* or *spam

    861st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. Blocking spam by the end of the email address like @......

    Blocking senders is great but the Spam senders just changing the start of the address. They can send hundreds of thousands of spam emails. If I could block by just the @...... this would greatly increase protection and not clog my/your blocking files! I just blocked 18 spam files. 9 of them had the same ending @....

    564th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. you should not expect me to pay $4.99 when you advertisements stick and I cannot use my email

    when signing into my email the advertisement block sticks and does not give me the the advertisement but a black box spins with a circle preventing me to not use the opening or deleting my emails. It blocks my email screen.

    413th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Gathering Feedback  ·  3 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. disable group by conversation

    The GROUP BY CONVERSATION on my mail was disabled, and YET AOL KEEP grouping my threads, which is extremely annoying and I am losing documents from previous emails. Also, please DON'T ask me to go to twitter or any OTHER social media to get HELP, as the WHOLE point is to get HELP HERE!!! THAT is ridiculous and not helping anyone.

    861st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. my email addresses I have been sending to my contacts no longer pop up...this just started

    email addresses I use daily no longer popping up on my desk top and google chrome...why?

    861st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
← Previous 1 3 4 5 … 53 54
  • Don't see your idea?

AOL Mail Norrin

Categories

Feedback and Knowledge Base

(thinking…)