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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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903 results found

  1. 637th ranked

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  2. Contact List Problem

    Both my first and last name contact lists are not in the proper alphabetical order. My case #20521419. Please look into this. Appears to be website design problem at your end. Thank you.

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  3. I would like to suggest to bring back the option to print out the whole list at once.

    I would like to suggest to bring back the option to print out the whole list at once.

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  4. attach file from my computer to email.

    I am unable to attach a file from my computer to an email unless i use basic aol. Why is this happening?

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  5. Authenticator App setup does not work

    When trying to enable 2-factor authentication and choosing the Authenticator App choice, it will not take the code.
    I have tried with multiple accounts and my IT guy has tried multiple authenticator apps -- all display the same number but none work.
    The error that comes up is "something went wrong, try again", then subsequent attempts say the code was not correct.

    I spoke with various agents on the phone and none were able to help, they all said to use the feedback feature - so that's what I'm doing.

    Please check the authenticator app setup on the back end!

    445th ranked

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  6. CHANGE FONT

    THE FONT SUCKS & THERE'S NO WAY TO CHANGE IT IN SETTINGS!!! :(

    637th ranked

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  7. The new font in AOL Mail is very difficult to read.

    I went to my AOL mailbox today on a web browser and found that AOL has changed the font for the entire mailbox display to something that is very light, wispy and with serif. It is very hard to read. Yes, I could make it bigger, but the design of this font has poor legibility. It looks like something printed with insufficient ink. Please bring back the old font.

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  8. If I send an email to someone, how can I have shown on my sent mail that the person to whom I sent the email received it?

    if I send an email to someone, how can I have shown (so that I may print it out) that the person or entity to whom I sent the email received it?

    637th ranked

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  9. Sorting emails after searching

    After you search for a word, etc in emails. There are only 4 options to sort. I need, and I would think most people would need, to search by individual email sender. If it is a common word you get lots or returns and can't wade through all of it easily. Should actually be able to sort by each column and be done. It is 2024 afterall, not 1990.

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  10. Adding image to email signature on Mac

    Tried adding image to signature. Not working was on phone for over an hour. Senior Tech already tried by using remote and still not working. They told me to send a message here.

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  11. 637th ranked

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  12. Block all emails from *@*.xx.com (80% of my spam is from *@*.offer[s/t].com

    AOL's email spam filters have lost significant functionality from the last update or two. We need the ability to filter with wildcards in the domain names, in order to label spam / block permanently block certain senders. For example, 80% of my spam emails are from a scammer that has .offers[offer/offert].com. Currently I cannot search for or label these emails as spam. The problem is that AOL offers no ability to block "two part" domain names (ex: *.**.com). That is a huge problem, as I likely get 40-60 spam emails a day from one spammer.

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  13. give support staff the answers to the info required to verify ownership of accounts.

    Give support staff access to the info required to verify account ownership such as security questions and account owners names. If support staff had access to the security question answers, they could help account holders and avoid getting the account suspended or temporarily locked. support staff should have unlimited attempts to security questions back up info and user names.

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  14. 637th ranked

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  15. Email compromised?

    There are emails in my Contact List that I cannot delete. This is worrisome as most others I recognize can be deleted. I can't modify them and try to delete either. One particular one with a very long acronym is particularly worrisome, as our other accounts were previously hacked by someone accessing my partner's email address on aol.com

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  16. Issue with AOL emails not sending from an email account for www.dreams-fulfilled.net

    Hi AOL Team - I hope you're monitoring this. I just noticed my AOL account wasn't sending emails this morning for jplackie6@aol.com. I just got a bounce-back when an email was sent to Outlook at joe.lackie@dreams-fulfilled.com. What is going on, because it worked yesterday? THIS LOOKS LIKE MORE INSURANCE HARASSMENT. If it is these crooks will be brought to justice, because they keep damaging my business with illegal suppression of evidence.

    Please don’t forget to reach out to www.dreams-fulfilled.net for billions in contract referrals.  For every customer that gets contracted with Dreams Fulfilled affiliated companies (i.e., Dreams Fulfilled Corporation, Dreams…

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  17. 637th ranked

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  18. FALSE ADVERTISING

    I pay $5 per month for what was advertised as AD FREE EMAIL. It is certainly not AD FREE! I receive ads every day in my inbox. TALK ABOUT FALSE ADVERTISING!

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  19. So I noticed this morning that we are unable to BLOCK emails as spam. Is there any real reason for this new feature?

    So I noticed this morning that we are unable to BLOCK emails as spam. Is there any real reason for this new feature?

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  20. Give us a whitelist

    I'm tired of pulling the same friendly senders out of the Spam folder, and your system doesn't learn when I keep marking them "Not spam." Time to join the 21st century.

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