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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1208 results found

  1. provide better spam filtering

    more detailed filter such as wild card * capability for subject and from fieldsw

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  2. 909th ranked

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  3. How to remove 2-step authenication: 1) revert back to the basic verion (this removes the verification, then 2) download the current version.

    How to remove 2-step authenication: 1) revert back to the basic version (this removes the verification, then 2) download the current version

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  4. In a recent AOL Mail article regarding Texas midterm warning signs, I entered a comment that begins "Enhanced Affordable Care Act (ACA) subs

    In a recent AOL Mail article regarding Texas midterm warning signs, I entered a comment that begins "Enhanced Affordable Care Act (ACA) subsidies... under the name JOHN. When I attempt to view a response to that entry, I get a message that it is no longer available. Why?

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  5. Allow me to block email from a specific country, e.g., *@*.de

    I can block emails from @abc.de and *@xyz.de, but I can't block emails from *@.de. Why not?

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  6. Correct the issues that no longer allow me to open .pdf attachments to my AOL email account

    Correct the issues that no longer allow me to open .pdf attachments to my AOL email account

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  7. reply font size to 12 pitch.

    change reply font to 12 pitch.

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  8. I am trying to get Thunderbird to sync the default folders but it keeps making an extra spam folder in the trash folder

    I have gotten the Spam folder stuck in the Trash folder on the Thunderbird Email client. I'm not sure why it keeps coming back. I have tried uninstalling Thunderbird, added and removing the account from it several times, and tried linking and unlink the account on my main AOL account settings directly in the privacy and security area. To the point that you automated system is giving me flack like I'm hacking my own account. It's me I'm in Danville, check your **** logs sometimes.

    There is some kind of error going on with a ghost folder that appears to…

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  9. How to spot scammers autoforwarding

    Please give us a way of checking whether any scammers have autoforwarded our emails. A friend uses btinternet email and he is able to easily check to see if his emails are being autoforwarded by and to scammers. Please will email give us the same facility.

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  10. screenshots

    Why did you remove screenshots? My idea is for you to return that feature.

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  11. Stop the "Open in Split Screen" option.

    This is a pain in my butt. When I attempt to put my emails in a folder, the Open in Split Screen will appear on the left of the screen, and that will prevent me from releasing the email in the folder. Then I have to do the process over again to store my email in the proper folder. Please get rid if this.

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  12. 1st amendment

    I am held to a higher standard than the president. My comments - none vulgar - are being taken down

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  13. Moving Email to folders

    When I "move" an email to a folder, a copy stays in New Mail. If I delete the copy in New Mail it deletes it from the folder too! Please FIX THIS.
    This is happening in app..

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  14. I NEED to sort inbox emails by sender in alphabetical order, HOW?

    It's something to do with filters but couldn't understand, to complicated. WHY NOT A SIMPLE OPTION on the new emails page!

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  15. I have a number of Email accounts with AOL and AOL won't let me access them.

    I have a number of Email accounts with AOL and AOL won't let me access them.

    I recently had to reinstall my browser and now I cannot log into some of my Email accounts.

    The system tells me to use another device. I only have the one device!

    How can this be corrected? Why is it impossible to find support for these problems?

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  16. Going into AOL through MSN browser. Tried to open Favorites list but there's nothing listed. This just started yesterday.

    Going into AOL through MSN browser. Tried to open Favorites list but there's nothing listed. This just started yesterday. I didn't have any problems prior to this.

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  17. Subject line

    Every single time I go to send an email, it promts no subject. I hate that. If I wanted one, I would enter a subject line. What is the point anyways?

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  18. track activity date of blocked senders, purge those without new activity after 2 years.

    track activity date of blocked senders, purge those without new activity after 2 years.

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  19. Problem help

    when I move mail from the new mail folder to the folder files the email says it has moved..

    but the mail still stays in the new mail folder and will not leave the new mail floder? If I close aol app and turn off phone then turn phone on the mail will disappear??
    I can delete it but not move mail from new mail.

    I'm using a Samsung phone android operating system..
    The only
    this has been going on for 2+ weeks very frustrating?
    I have been with AOL since 1995 the dial up days.. please help..

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  20. Problems Help

    when I move mail from the new mail folder to the folder files the email says it has moved..

    but the mail still stays in the new mail folder and will not leave the new mail floder? If I close aol app and turn off phone then turn phone on the mail will disappear??
    I can delete it but not move mail from new mail.

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