AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1218 results found
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Case #313228806 Web site scam of money $96,000.00. Called AOL services to advise of the problem. They suggest I notify the bank/fraud depart
AOL Web site third add party scam of money. Called AOL services to advise of the problem. They suggest I notify the bank/fraud department.
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When blocking emails, it would be extremely helpful if a user could block ALL emails sent from specific Domainss.
It would be extremely helpful if users could block ALL emails sent from a URL. Currently, Spammer only have to change the email slightly by changing, adding, or deleting one character so blocking SPAM from that sender is a continuous process.
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Why did you change attachments want send over 25 mg. Haven't had a problem for 25 years/
Ive used aol for 25 years as a Realtor. Recently can't send my contracts. Getting error message-File Exceeds 25 MG attachment limit. Large attachment support coming soon. I've sent the same size document for 25 years. This isn't acceptable. If I have to use gmail, will no longer need you!!!! Called tech support and no help. When are u going back to how you have been in the past?
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Where is mt mail?
Email stopped receiving round 1 pm today and not dropping into spam.
913th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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STOP AI adding to my calendar
I don't like AI automatically adding things into my calendar. It's adding SPAM emails and that's getting me MORE SPAM. please fix. How do I stop this?
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stop asking me to verify myself after I input my password..... WTF is a password for if I have to get another second six digit code , F***
stop asking for verification, I do not want 2 step verification so it is not enabled and a password is exactly that the key to login to my account...... stop asking to verify its me everytime after I enter my password, then making me go get a 6 digit code from somewhere else..... this is ridiculous... there is nothing in my email that I care about someone having or stealing that is why I do not tighten the security up. this is a complete hassle and I feel like it is bordering harassment. what is the use of a password…
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Why do I have to click each message to move or delete many? I once could collect a page at a time and ctrl them as a group.
Why do I have to click each message to move or delete many? I once could sort on sender and collect a page at a time and ctrl them as a group for moving to folders many at a time. Click per message is very time consuming and I get over 100 a day now.
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Please See My Problem
When I "move" an email to a folder, a copy stays in New Mail. If I delete the copy in New Mail it deletes it from the folder too! Please FIX THIS.
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Slow
Everything in my mail comes up so slow! I have had AOL since I began emailing, maybe 20+ years ago? It has been so slow this past year or so. I wait 4-5 seconds for a mail to come up & then when want to put it into a file- again 4-5 seconds. So much time wasted. My ISP said that I should ask you to update the version. I have no clue. Just know it is not the same AOL I used to have. Can you please update my version to restore the faster access please? : ( Fran
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work
tese
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File height
LIST OF FILE folders is only half the height needed.Fonts are cut in half horizontally. What happened?
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Ads hijacking mail page
When a customer is already PAYING FOR an email service that is FREE to others, we should not have ADS taking over/hijacking our mail pages! You will lose me as a PAYING CUSTOMER if this continues!
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Poor email service
When I "move" an email to a folder, a copy stays in New Mail. If I delete the copy in New Mail it deletes it from the folder too! Please FIX THIS.
This is happening in app..646th ranked -
AOL Please Fix
When I "move" an email to a folder, a copy stays in New Mail. If I delete the copy in New Mail it deletes it from the folder too! Please FIX THIS.
This is happening in app..913th ranked -
Attachment disappears - PLEASE FIX
I use AOL through chrome. When I send an email with an attachment, everything works fine.
However, when I receive a reply from the recipient, the attachment has disappeared and is no longer in the thread.Please fix this so the attachments are retained throught the thread of emails.
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Help can't move email
When I "move" an email to a folder, a copy stays in New Mail. If I delete the copy in New Mail it deletes it from the folder too! Please FIX THIS.
This is happening in app..646th ranked -
Please go back to be able to Block emails within the more 'drop down'. Using the method suggested is impossible without opening the email.
Please go back to being able to Block emails within the more 'drop down'. Using the method suggested is impossible without opening the email.
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How to remove 2-step authenication: 1) revert back to the basic verion (this removes the verification, then 2) download the current version.
How to remove 2-step authenication: 1) revert back to the basic version (this removes the verification, then 2) download the current version
913th ranked
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