AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1190 results found
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The sites that AOL give DO NOT give info that works. A company this size should be able to have LIVE people to help
Get rid of the bots. They are not good help
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AOL IS SO ******* STUPID- GO WOKE GO BROKE!!! YOUR FLOODING EMAIL ACCOUNTS WITH 50-70 PER DAY TOTAL ******** AND EASILY IDENTIFIABLE SPAM IS PURE STUPIDITY- I HAVE USE AOL FOR 40 YEARS!!! AND I AM NOW THRU WITH YOUR *********!!!
MAYBE THAT IS WHAT YOU REALLY WANT- A DEATH WISH TO GO OURT OF BUSINESS- EVEN WHEN AI READS THIS THEY WOULD BE EMBAIRASED BUY YOUR FRAUD
AOL **** AOL!!!!!!!!!
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How does one remove the left border lines, when forwarding or replying?
When forwarding or replying to an e-mail, the composing page introduces a line on the left border.
HELP or personal setting offers no clue.
How does one remove this e-mail formatting bug?913th ranked -
Vastly expand the real time dictionary and add functionality to add to it.
Hello and thank for considering what should be a very, very, very simple automation issue. That being the roundly insufficient automatized "dictionary" during email composition.
On top of not finding what should be simple words for a reasonably expanded vocabulary, there's no option to add what you had to search out to make sure you're not going crazy; agian, over a simple word like suss.
Thanks again.
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bcc recipients
I use BCC to send the same message to multiple recipients while sending the mail to myself as the primary recipient.
Why can't I see the BCCs in the SENT email?
This happens whether from laptop or phone.
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Why can I NOT FIND my emails from November????? I have not accidentally deleted them!!!!!
Why can I NOT FIND my emails from November????? I have not accidentally deleted them!!!!!
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Why do we have to login to a different email account in order to get to this one?
Every time I log in to my AOL Mail, it requires me to enter a code from a different email before I can get in. What is the use to have an AOL email account if I have to have another one somewhere in order to get into yours?
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Stop blocking my account for sending 650 personal emails. I pay for AOL It needs to work w/o having to change my pswd because of emails.
A few times of year I need to send 650 emails for personal use. It is not biz or bulk, but this time you blocked my acct and forced me to change my pswd even though I called in and verified this is me. The rep said she could not prevent it from happening again, so BE ON NOTICE that next time I will cancel my account and stop paying you a monthly fee. AOL gets worse and worse every year. It should get better, not worse.
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Why can't I receive some of my emails.
I use to receive emails from my church and now I don't get any. there are other companies that I am unable to receive emails. What is AOL's issue.
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downloading emails in bulk
If I could download emails in bulk, preferably as .pdf file, then I could clean up my emails. Doing the one-by-one is painfully slow when there are hundreds accumulated over time. I want to save them on an external drive but have no efficient means. Perhaps there an app you can recommend if this is not a feature AOL is willing to add.
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How to improve AOL email preferences options
Dear AOL, I am unable to cancel or remove the top searched email in my AOL account. When I an in email and go to the top search bar under "email", I am unable to remove the top used emails I corresponded with. Alex at your help desk has been working on this for 1 hour and 20 minutes and exalted it to senior technician and they are having issues. Please see that something is amiss and the option to delete or remove is not coming up. Please help. Thanks you very much and Alex has been working very *******…
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Remove check mark from stay signed in box on account sign in page
I see that you have put the check mark in the 'stay signed in' box on the account sign in page again. I do not want to stay signed in and I find it more than a little disturbing that you want to try to trick me into it. I take my online security seriously and would expect you to do the same. Why would you want me to stay signed in anyway? What's in it for you?
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THE HIDING OF THE EMAIL I SEND IS IDIOTIC AND BOTHERSOME
TO HIDE THE EMAIL I SEND IS THE WORST IDEA EVER AND BOTHERSOME. OFFER THAT TO CHEATERS, TO PEOPLE WHO NEEDS TO HIDE FROM DECENT PEOPLE- SHOULD NOT BE A PERMANENT FEATURE BUT A CHOICE TO CLICK ESPECIALLY- NOT MAKING IF HORRIBLE FOR THE WHOLE WORLD
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PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.
PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.
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SENT mail to be sorted by sender
Why dont you allow SENT mail to be sorted by sender like you allow in all the other catagories, so searching for a specific something sent by a specific someone is actually possible. DUHHHHH !!!!!
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Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email.
Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email. Its very frustrating. I've already asked your team who responded the below.
Hi Ash,
Thank you for your reply.
As we mentioned previously, we investigated the issue and the system is working as designed.
Your frustration is certainly understandable. Please know that we want to improve AOL so it serves your needs and is the best product it can be.
Your comments and requests are greatly appreciated and we would like to thank you for taking the time to share your ideas.
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913th ranked -
Reply email is too far down the page rather than above the last communication as in other programs. Please fix it.
Reply email should be at the top, above the last communication from the sender, like Outlook. Please fix it's very frustrating.
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You make it so **** hard to find the settings place to change my AOL password!
Add password change to the settings. Who gives a **** about the graphic theme?
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The Agenda and ToDo list are good additions, and I use them a lot. It would be helpful if I could print the ToDo list as a stand-alone.
Asking for an "Improvement" and then responding with a request for the idea is rather redundant.
913th ranked
- Don't see your idea?