AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
939 results found
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responding to email
Used to be able to respond to an email, and then 'keep as new'. With the new AOL, it automatically puts the email I responded to in the 'Old' folder. I want to be able to choose to 'keep as new' after responding.
50th ranked -
PUT A PRINT BUTTON IN DRAFT EMAILS
AOL please please please put a print button in draft emails!!!!!! Thank you :)
344th ranked -
You lost me as a customer, finally.
Return back to classic.
117th ranked -
May AOL lose record numbers of existing longtime clients this new year ,Happy 2024
You lose in the new year, for this go nowhere forum you created for hopefully fed up clients over your email down grade.
455th ranked -
allow us to save our mail and saved folders on our computer harddrive or a external harddrive
allow us to save our mail and saved folders on our computer harddrive or a external harddrive
344th ranked -
Ads intrude so that I can't read text. PLEASE help fix this problem.
My idea is that AOL get rid of the intrusive ads that cover up text I'm reading! I have the Ad-FREE SUBSCRIPTION.
455th ranked -
Sign in Screen change needs to be like it was
On the sign in screen, I prefer that you would have left in the button to preview the password screen as to check the password before signing in . If I miss spell the password 3 times, then I am blocked out and have to go through a complicated procedure to be able to again sign in.
166th ranked -
Fix problem with printing an email to be kept elsewhere
It says there is a problem with the page. Also it is not putting in the subject for the .pdf file which it used to do. This is time consuming! And then the contacts is all messed up. Can't find certain people and others which it says aren't there show up when I start typing their name / address. Please fix these issues as it takes up a lot of time.
344th ranked -
Make the ToDo notes printable on demand
Make the ToDo notes printable on demand.
751st ranked -
Outdated AOL How To Documentation
Your (?) to get you to a search & query on how to find or fix things, customize things is 100% outdated for the users you FORCED to take on this new, unimproved, horrid new design. EVERY answer on how to via AOL's how to pages, are for the WONDERFUL & normal AOL email version, which I was, without my knowledge or consent forced off of. Not one of the AOL Documented Pages on How To do, find or customize anything is based upon this God awful "non-AOL" type of email or care for their very old (decades) loyal users…
121st ranked -
Type size
As an older user, I would appreicate being able to increase the size of the type
56th ranked -
Giving feedback is a waste of time because you really don't give a ****.
Giving feedback is a waste of time because you really don't give a ****.
344th ranked -
Why can I not revert back to old mail?
Why can I not revert back to old mail?
751st ranked -
where in H___ IS oLD mAIL?
Where is Old Mail?
751st ranked -
The Previous AOL worked very well for me. Go back or I will go to GOOG.
I have been on AOL for many, many years. The new system does not work for me. I would like to go back to the old system.
Without reverting to the previous system, will be forced to move to another email system.751st ranked -
Related Contacts Popups.
How can the Related Contacts Pop Up windows be disabled? They are very disruptive and not at all helpful. Please advise. Thank you.
344th ranked -
GO BACK TO THE OLD FORMAT. THIS NEW ONE STINKS BIG TIME!!!!!
GO BACK TO THE OLD FORMAT. THIS NEW ONE STINKS BIG TIME!!!!!
344th ranked -
Show the full email address in new mail to be able to identify spam before opening
Show the full email address in new mail to be able to identify spam before opening. Currently, we do not see enough of the email address to determine if it is legitimate or spam email. This seems like a “no brainer” but, yet, AOL has not figured it out yet. At least with the old AOL mail, we were able to adjust heading widths to our liking. That feature is gone! Why?
344th ranked -
The new version will not print correctly. Fix it or go back to the original format
The new version will not print correctly. Fix it or go back to the original format
176th ranked -
Revert to previous email format
The new format is confusing when replying to a message a 2nd or subsequent time. Do NOT like the new email, want to revert to Classic email.
344th ranked
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