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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

944 results found

  1. Why can I not revert back to old mail?

    Why can I not revert back to old mail?

    738th ranked

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  2. spam mail box

    we need to be able to block spam mail, that is in the spam box

    101st ranked

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  3. where in H___ IS oLD mAIL?

    Where is Old Mail?

    738th ranked

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  4. The Previous AOL worked very well for me. Go back or I will go to GOOG.

    I have been on AOL for many, many years. The new system does not work for me. I would like to go back to the old system.
    Without reverting to the previous system, will be forced to move to another email system.

    738th ranked

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  5. Related Contacts Popups.

    How can the Related Contacts Pop Up windows be disabled? They are very disruptive and not at all helpful. Please advise. Thank you.

    346th ranked

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  6. GO BACK TO THE OLD FORMAT. THIS NEW ONE STINKS BIG TIME!!!!!

    GO BACK TO THE OLD FORMAT. THIS NEW ONE STINKS BIG TIME!!!!!

    346th ranked

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  7. Show the full email address in new mail to be able to identify spam before opening

    Show the full email address in new mail to be able to identify spam before opening. Currently, we do not see enough of the email address to determine if it is legitimate or spam email. This seems like a “no brainer” but, yet, AOL has not figured it out yet. At least with the old AOL mail, we were able to adjust heading widths to our liking. That feature is gone! Why?

    346th ranked

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  8. The new version will not print correctly. Fix it or go back to the original format

    The new version will not print correctly. Fix it or go back to the original format

    176th ranked

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  9. Revert to previous email format

    The new format is confusing when replying to a message a 2nd or subsequent time. Do NOT like the new email, want to revert to Classic email.

    346th ranked

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  10. Stop the McAfee License Renewal Notice ads!!!!!

    Please stop the McAfee License Renewal Notice ads. They are deceptive. I don't nor will I ever have McAfee's **** software installed. No matter what I do, they won't go away. I'm thinking about reporting it to the FTC for deceptive sales practices.

    295th ranked

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  11. Stop continual pop ups advertising ad-free AOL when I currently am already ing paying and using that on another email address on this acct

    These pop ups just started recently. I have been paying for AOL for years and only recently started the ad-free service on another address in this account. I would think AOL should know this, but with this poor rollout of the new version, it’s not unexpected.

    295th ranked

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  12. This is very stupid, every week you have to update the sign in, do better guys this never happen before

    This is very stupid, every week you have to update the sign in, do better guys this never happen before

    457th ranked

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  13. Want to format email list columns

    It's nice. But can I format email list columns - like have the date/time first on the left instead of on the extreme right??

    117th ranked

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  14. sort by "newest on top" displays only a small subset of all emails in inbox

    Only for my account, when emails are sorted by newest on top (the default), only a small subset of the emails are displayed.

    The subset of emails is not just the latest ones but are spread out across multiple years.

    If I reverse the sort to oldest on top, then all the emails show up.

    This issue could be similar to issue ranked #325: What happened to all of the mail in my inbox?

    738th ranked

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  15. Return to your "PREVIOUS FORMAT". A "frustrated customer" speaking at you AOL.

    Return your wider varied selection of stationary and font.
    Increase the size of the emojis to fit the page/letter you're inserting them in. Presently they are so small you can't tell what the emoji is that has been added to the letter or comment.
    Your so-called "Large" font in the settings are still difficult to read.
    We should be able to increase the size and boldness to what is comfortable for the user.
    On December 5th, 2023 I commented on your Lack of Holiday and Seasonal themes. Returning your large selection of themes, stationary, font selection and the above items…

    346th ranked

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  16. I need to copy and paste multiple email addresses from one list.

    You should be able to select them using Control+C, instead of having to copy and paste one at a time!
    Like I need 50 addresses from a list with 150. Used to be easy, now it is not! Am I missing something here?

    195th ranked

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  17. give option to dispense with "Unread" folder

    Under my Inbox folder on the left-side menu in email, there is another folder called Unread.
    Please give users an OPTION to completely DELETE that folder. It's of no use to me and probably many others.

    738th ranked

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  18. I have to log in Everytime I come to view my mail!

    Everytime I click on my AOL tab, to see my mail, I have to login! It’s redundant AND irritating, as I don’t log out!. Please create an option
    for us to bypass (in the option tab) this login exercise, especially if we don’t log out!

    295th ranked

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  19. ADD MORE FONTS TO CUSTOM DEFAULT SETTINGS IN WRITING EMAIL

    Custom default writing EM setttings: There is NO DIFFERENCE AT ALL betw Classic, Classic Wide and Garamond. Each exactly the same in the Preview Signature field. MORE VARIETY OF FONTS PLEASE! I always used Georgia. Why has it been dropped?

    248th ranked

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  20. OLDER EMAILS...WHERE DID MINE GO TO?

    I CAN ONLY SEE 2 MONTHS AGO...WHY CAN'T I LOAD MORE LIKE WE USED TO? NOW I AM MISSING AN IMPORTANT MAIL THAT IS OLDER THEN SEPTMEBER.

    346th ranked

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