AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1193 results found
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2-step login verification repeatedly fails with "Invalid barcode..." notice via Microsoft and Google authenticator apps on my iPhone.
Provide valid QR codes for 2-step login verification by Microsoft and Google authenticator apps on iPhone. Both apps repeatedly report "Invalid barcode..." so only effective recourse is to request 2-factor verification code via email to a non-AOL account... and with no permanant "trusting" of my current login device -- in this case a Windows 11 PC.
566th ranked -
Get rid of the new format
I hATE the new format.....HATE HATE HATE!!!!!!! give me back the classic emails!!!!!
53rd ranked -
Please reinstall/reinstate contacts category and the ability to insert JPG photos into e-mail.
Please reinstall/reinstate contacts category and the ability to insert JPG photos into e-mail.
26th ranked -
Ich verstehe nicht englisch.
Bitte auch deutsch schreiben. Danke.
566th ranked -
print emails in batch
I should be able to print emails in batches without having to install a third party software.
913th ranked -
why isn't there any Fourth of July or Flag artwork on aol when you compose a letter
why isn't there any Fourth of July or Flag artwork anymore on aol when you compose a letter
411th ranked -
go back to last weeks design
go back to last weeks design
1189th ranked -
verification
AOL continues to dissapoint. Many years ago, we used to cringe every time AOL updated. Seems we have returned to this. Every time you change things, you make it harder for the user to use your service. This last change (having to sign in---then get a code sent to another device---is just the latest problem. If I have to have a new learning curve, in order to keep using AOL, then maybe I might just as well expericnce a learning curve with a better service!
411th ranked -
I didn't ask for your thoughts on what my password should be
If I wanted to change my password I would have done it myself!!!!
411th ranked -
App specific password generator doesn't work
Repair App Specific Password generator. Without it we can't use 3rd party email clients like Thunderbird.
77th ranked -
STOP shoving "related contacts" in our face when sending an email. They are NOT related. Just 1 more nuisance to click off before I can send
STOP shoving "related contacts" in our face when sending an email. They are NOT related. Just 1 more nuisance to click off before I can send. RESTORE the ability to highlight and drag rather than having to cut & paste. REMOVE the silly logos on email addresses and RESTORE plain text so that we can highlight & move them to the body of our reply to avoid premature sending. And MOVE THE SEND BUTTON away from the end of the text we are composing to avoid premature sending. Hey, how about PUTTING IT BACK ON THE TOP TOOL BAR????
49th ranked -
Give back the ability to select multiple email contacts to delete.
Restore more functional version that allows users to select multiple contacts and press delete once
566th ranked -
HATE NEW AOL MAIL
THERE IS NOTHING MORE TO SAY.
27th ranked -
913th ranked
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Reduce size of ads appearing in right block--distracting & annoying; I purposely will NOT buy products in these annoying ads.
ANNOYING ADS HAVE REVERSE EFFECT--CAUSES USER NOT TO BUY THESE ITEMS--ANNOY ME & I REFUSE TO BUY YOUR PRODUCT.
73rd ranked -
Please take the stripe along the left side when we forward an email.
Lately we get a stripe down the side of an email if we forward the email. We don't like the stripe. Please take this off!! This is down the left side of the email. We do not like this.
566th ranked -
AOL DESKTOP GOLD
I'm unhappy that Aol Desktop Gold will not allow the upper taskbar to be larger icons or letters.
913th ranked -
Clicking on multiple emails requires too much precision.
I tend to select multiple emails for some action or another (typically deletion). The new mail is so fussy that if I don't push EXACTLY in the square, it opens the email and loses all the checkmarks I've already made. I'm not infirm. It's too fussy. And I hate it.
913th ranked -
Change it back!
You cannot make your version better. It is a mess. The old version is much more superior than this new one. Listen to your customers and put it back the way it was. People do not need any more stress in their life and this is causing everyone stress.
27th ranked -
I have enabaled large text but it is NOT WORKING still small, now what
GOT NO IDEAS SINCE I CAN HARDLY READ MY MAIL
566th ranked
- Don't see your idea?