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AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1197 results found

  1. AOL's new Search failure -

    when doing a SEARCH, AOL no longer searches the TRASH or SPAM folders. WHY NOT ????? The folders are still e-mail. or else give an option to search these

    181st ranked

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  2. INCREASE THE SIZE OF ATTACHMENTS

    increasing the size of attachments is essential, 25 MB like the old AOL is not much.The size should be increased between 75-100 MB

    126th ranked

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  3. 913th ranked

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  4. Sort emails alphabetically

    Sort emails alphabetically

    326th ranked

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  5. Allow users to change the order of labels

    Allow users to change the order of labels such as Inbox, Sent, Spam, Trash, etc, so they can be easily accessed by how frequently they are used

    913th ranked

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  6. Make the letters larger...they are very hard t read for an older person who has eye sight problems.

    Make the letters larger, they are very hard for an older person to read if the person has any eyesight problems.

    12th ranked

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  7. 49th ranked

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  8. Read receipts

    Read Receipts

    151st ranked

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  9. email adds

    email adds are a pain..shame on aol on trying to nickle and dime its users

    135th ranked

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  10. how about holiday wallpaper for the mail

    holiday wallpaper for the mail

    161st ranked

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  11. Don't Cut Off Right Side of Email

    Today, March 1, 2024. aol changed the format of the inbox. It now cuts off the right side of the message. I want to change it back. How do I do that?

    412th ranked

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  12. 49th ranked

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  13. Please remember selected sort function

    Please make it so the selected "sort" function remains the same unless changed by user. People prefer their mail to be sorted in certain ways and once selected it should not automatically revert the to a format they do not desire. Thanks

    266th ranked

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  14. Non functioning printing

    Sort out the printing problem in Firefox. Really annoying that inforation in Paypal statements and some other emails does not transfer to printer. The 'work around' is to click 'Cancel' then copy the full in formation into a blank document in Word and print form there. Tedious and time consuming!!!!

    181st ranked

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  15. Can't use carriage return/line feed when composing email

    When I write a new email it won't let me to hit return to start new paragraphs. If I create the email in notepad and copy/paste it into the email it works but that is a royal pain in the neck and just is not acceptable. You want everyone to quit using AOL email? That's the way to do it.

    161st ranked

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  16. page design and intent

    the composition and reading pages have become to cramped due to inefficient use of page feature spacial area design and distracting commercial endeavors

    567th ranked

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  17. Old set up

    I would like the old email set up and presentation!!!!

    412th ranked

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  18. 567th ranked

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  19. 412th ranked

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  20. print too small have it set to large and its tiny

    We need a larger print option, today its smaller than 2 days ago, what the heck is going on

    567th ranked

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