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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

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1448 results found

  1. Search SPAM

    I cannot figure out how to search (using the Search bar) my SPAM box. It appears that every other folder is searchable, but SPAM is not. Is this an oversight or by design.

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  2. I am requesting a new feature: grant "view/read only" access.

    I am requesting a new feature: grant a "view/read only" access of my AOL inbox to a famiiy member ---- who has an AOL web mail address on my plan ---- to assist me going thu my many emails.

    976th ranked

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  3. All of a sudden, the mail icon on the aol.com Homepage, doesn't tell me if I have mail or not. I have to actually click on it to LOOK.

    All of a sudden, the mail icon on the aol.com Homepage, doesn't tell me if I have mail or not. I have to actually click on it to LOOK

    976th ranked

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  4. All of a sudden, the mail icon on the aol.com Homepage, doesn't tell me if I have mail or not. I have to actually click on it to LOOK.

    976th ranked

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  5. Alle Mails im Mailordner anzeigen und nicht verschwinden lassen.

    Mails z.B. vom SRF, der Stadt Berlin usw. sehe ich kurz im Spamordner und dann sind diese Mail weg. Oder kommen erst gar nicht an, Was ist das???
    Und es liegt nicht an Office-365. Ich benutze das Apple Mailprogramm bzw. AOL direkt. Ich kann nur Vermuten das mich noch weitere Mails nicht erreichen. Ich bin benutze AOL seit beginn. Aber wenn ich nicht sicher sein kann das Mails, warum auch immer und vom wem auch immer unterschlagen werden, dann werden ich den Anbieter wechseln müssen.

    976th ranked

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  6. talk to a real person>

    my comment was rejected like 5 years ago - and from then on every comment I make is automatically rejected why?

    695th ranked

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  7. mailbox

    add more of colors and wallpapers for the mailbox

    976th ranked

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  8. Add some new Themes

    It'd be nice to see a new Theme. I've rotated through all of them, and they're getting pretty stale, although were nice in the beginning. I Haven't seen a new Theme in years. Maybe use AI to create new ones.......

    976th ranked

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  9. Saved emails continue to delete the body of the message upon sending. Please fix this

    Saved email's continue to lose their body content when sending. Only the addressees and headers are sent. This is a long standing problem that has been reported many times, without any fix or resolution.

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  10. WTF mail typing

    Why does it repeatedsly DUMP all my work??????
    FURIOUS right now!!!

    I have had to repeatedly re type a detailed email so far three times.|
    For no reason it dumps ALL my work and starts out with a blank cursor
    LAPTOP

    976th ranked

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  11. Why can't I black all the garbage emails that I receive--up to 100 per day?

    Switch to gmail!

    695th ranked

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  12. Ridiculous- just spent a half hour with a help tech and I still cannot get the ridiculous contact list of my inbox page. takes up too much

    Ridiculous- just spent a half hour with a help tech and I still cannot get the ridiculous contact list off the right side of my inbox page. takes up too much room and I have to scroll right and left to read my emails- no wonder people laugh at me when I say I still use aol

    976th ranked

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  13. How do we delete thousands of email at a time? The App allows us to delete 100 at any one time.

    976th ranked

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  14. All The Email Content Some How does Forward Correctly. No One Sees What I See

    I want to share good stuff to another person, but they don't receive the complete format I first received. It does that when I send Youtube addresses or just an email I want to forward. It is usless to send my friends anything.

    976th ranked

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  15. Ban Audio Ads

    Every time I open my email at AOL-- which is perhaps a hundreds times a day-- I am now being forced to listen to an audio of an ad-- the same ad each time- which cannot be located nor turned off and wasn't clicked on. This is extremely annoying. Please stop this immediately.

    158th ranked

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  16. Very nice.

    976th ranked

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  17. schedule send

    add the option for schedule send and undo send in desktop webmail.

    695th ranked

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  18. Download contacts to CSV file is not working. Problem on AOL's end

    Please fix this feature so we can download or export contacts.

    976th ranked

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  19. someone else is using my identity name

    976th ranked

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  20. Poor contact list software, aweful!

    Poor contact list software! Can't edit a "list"
    of contacts
    ...and who wants to vote on an "idea"! what a joke, just fix the dang contacts software!

    976th ranked

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