AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1450 results found
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SORT CONTACTS BY SURNAME AS A DEFAULT
IN THE CONTACT WINDOW, ALLOW USER TO SET "SORT BY SURNAME" AS A DEFAULT
695th ranked -
send read mail to old mail
I don't like my read mail remaining in new mail - I want emails that I've read to disappear into old mail
96th ranked -
Bring back selection of wallpapers/backgrounds
Please, please, please bring back the wide selection of background/wallpapers we had in the previous mail version. I really miss them. I can't understand why they had to be changed.
273rd ranked -
Previous content
Using aol mail online in iPhone (app loads way too slowly to use functionally) I can no longer see the rest of the thread. It says “show trimmed content” but nothing is there, and where is show preview content. I want to see the original message and can no longer do that.
695th ranked -
Want to format email list columns
It's nice. But can I format email list columns - like have the date/time first on the left instead of on the extreme right??
120th ranked -
Sorting Mail
There needs to be a way to have the mail displayed automatically from OLD TO NEW, when signing in/reading emails on AOL. Also, there needs to be a way to sort by SUBJECT in the folders. This option disappeared with the so-called "upgrade" of the new AOL email.
695th ranked -
Sign In Process to Many Steps
Why do we need to do the picture Prove You Are Human and then also get a code to sign in.? You are making checking my email more and more difficult. Redesigned AOL page is awful.
360th ranked -
I am 88 years old and have had AOL for 30 yrs. I don't want anything but my free email. It is my only way to keep up with old friends and bi
I have old emails that are extremely important to me. I do not want to pay because I am 88 years old and on a limited budget. Surely you can allow me to keep this free email account! This account is like a diary to me and I know that many senior customers are as disappointed as
I am.695th ranked -
528th ranked
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Show the total number of items in the Inbox
Show the total number of items in the Inbox
273rd ranked -
Times vs. Dates of Email
Please restore the clock times that have been replaced by dates in the listings for sent/received emails. Times posting are essential for many documentation protocols and increasing the number of clicks to obtain this information waste precious time.
430th ranked -
Stop changing my browser to yahoo
Stop changing by browser to yahoo. I do not want to use yahoo as a browser.
528th ranked -
Moved emails stay in inbox
I “move” emails to a file folder yet they remain in my inbox. This just started happening two days ago. What’s the problem?
695th ranked -
download data
This account has been open since 1999. I goto download my data and there is nothing there? Where is my 20 plus years of data?
695th rankedHave you checked out https://help.aol.com/articles/download-your-email-from-aol-mail-with-imap?
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This new format impedes my ability to work!!
Can no longer create a list. Can't look back at an old email while creating a new one without the new one closing. Can't find or edit lists.
695th rankedFor instructions on how to create a list, try https://help.aol.com/articles/manage-distribution-lists-in-new-aol-mail
Have you tried to enable "Message tabs" under the Settings Menu in order to switch between views?
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AOL refuses to let me paragraph as I like using the enter key.
Allow the enter key indicate a new paragraph.
164th ranked -
No easy way to copy email address
Everything you did messed the way this email works up. Fire whoever did the changes and change it back. Paying customer
138th ranked -
responding to email
Used to be able to respond to an email, and then 'keep as new'. With the new AOL, it automatically puts the email I responded to in the 'Old' folder. I want to be able to choose to 'keep as new' after responding.
47th ranked -
App password can not be created
Generating App password sadly does not work for me. I am signed up for some days now and logged in every day to try. The error message: This feature is unavailable right now appears.
695th ranked -
430th ranked
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