AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1479 results found
-
responding to email
Used to be able to respond to an email, and then 'keep as new'. With the new AOL, it automatically puts the email I responded to in the 'Old' folder. I want to be able to choose to 'keep as new' after responding.
38th ranked -
Sorting Mail
There needs to be a way to have the mail displayed automatically from OLD TO NEW, when signing in/reading emails on AOL. Also, there needs to be a way to sort by SUBJECT in the folders. This option disappeared with the so-called "upgrade" of the new AOL email.
705th ranked -
Sign In Process to Many Steps
Why do we need to do the picture Prove You Are Human and then also get a code to sign in.? You are making checking my email more and more difficult. Redesigned AOL page is awful.
365th ranked -
Check sponsored ad for viruses.
please do a better job of screening the ad links you pin to the top of my message list. This one contained a virus. https://a.beap.gemini.yahoo.com/mbclk?bv=3.0.0&es=AQAAAAlcmjLoOZAE0Ij873GI-IxHMFe-s4DgcknrGirNjbWY9_rM9tdxH0E57qHX75ttqMKwZ1x3TcIQHyMwMeX0C5kv2IOFQClXjSoBZQSvI26ZAiIJb8Yxyis6oThIS7dIFrmHbgMHQv7P2ykWfUOgRmvadQOd8qxaBqVfx_5QvysHFjq5ietu6UI9duQB9_2JU5PinhVgzhKAdAWQnIykhvhS7fCX7BcQWNwK_qVcuPb3ZeUPamW5-hud7ECQAJARnfMfBAp2xVSFPeP49OVScCAF-WFw0bsGwKjaOJmHWBwOBeJTcI0hlBC0wE0ePMwUksyKCxBEkkQGsNeTgDiJBgVdusvM74GjSuX1yt7TrQTd2qgRQnwL47E_ycyZgl3UYBoCA_GNnLU7jGU16I6kAFeLrxoTKODE6tsdUWWQFZ21PSM9bFdSp99Rep3zU8L2I_aNKy2k7wLRppgh7j-dat8Ds8oaT4H0yJqD-MVGjQttU53aiqIGcTuIkGDCpi9oWLyDmF-o_CslKbcdUaJ0u4hdCP6UFvZoWet2LnbZoUsa5gLGwm-CrkcNIO6Ei9cLrQndaj3A6hqUZ-sHmpSAVHG17GsIXGzem8tJ48oFtRWzBiQ5AUL1MuHvOMRrpBFD37UzoJ7RGfAC9HUeJkQrtkxRFatiTyUBe91OQP-zqBkg4tmYxR1TEzJAIhtMeK7uR5-5Rhqv9vYCBZA
274th ranked -
I am 88 years old and have had AOL for 30 yrs. I don't want anything but my free email. It is my only way to keep up with old friends and bi
I have old emails that are extremely important to me. I do not want to pay because I am 88 years old and on a limited budget. Surely you can allow me to keep this free email account! This account is like a diary to me and I know that many senior customers are as disappointed as
I am.705th ranked -
536th ranked
-
Show the total number of items in the Inbox
Show the total number of items in the Inbox
274th ranked -
Times vs. Dates of Email
Please restore the clock times that have been replaced by dates in the listings for sent/received emails. Times posting are essential for many documentation protocols and increasing the number of clicks to obtain this information waste precious time.
436th ranked -
Moved emails stay in inbox
I “move” emails to a file folder yet they remain in my inbox. This just started happening two days ago. What’s the problem?
705th ranked -
download data
This account has been open since 1999. I goto download my data and there is nothing there? Where is my 20 plus years of data?
705th rankedHave you checked out https://help.aol.com/articles/download-your-email-from-aol-mail-with-imap?
-
This new format impedes my ability to work!!
Can no longer create a list. Can't look back at an old email while creating a new one without the new one closing. Can't find or edit lists.
705th rankedFor instructions on how to create a list, try https://help.aol.com/articles/manage-distribution-lists-in-new-aol-mail
Have you tried to enable "Message tabs" under the Settings Menu in order to switch between views?
-
AOL refuses to let me paragraph as I like using the enter key.
Allow the enter key indicate a new paragraph.
156th ranked -
No easy way to copy email address
Everything you did messed the way this email works up. Fire whoever did the changes and change it back. Paying customer
129th ranked -
App password can not be created
Generating App password sadly does not work for me. I am signed up for some days now and logged in every day to try. The error message: This feature is unavailable right now appears.
705th ranked -
436th ranked
-
Dear AOL, Our AOl Mail just keeps getting slower and slower. Please advise on how to streamline this process. Thank you. Wm. R. Shields
Dear AOL, Our AOl Mail just keeps getting slower and slower. Please advise on how to streamline this process. Thank you. Wm. R. Shields
705th ranked -
Restore the ability to generate passwords for third party email apps such as Outlook
AOL seem to have (deliberately?) disabled the passord generator for third party apps which means (being forced) to use AOL apps (along with unwanted adverts).
318th ranked -
aol app wont open on iphone or ipad today, is this a known fault or just my devices?
aol app wont open on iphone or ipad today, is this a known fault or just my devices?
705th ranked -
Absolutely no reason to require an extra click to choose where an attachment comes from, no one ever attaches files "from a recent email"
In decades of using AOL Mail, I have never ever attached a file 'from a recent email'. There is zero reason to make this an extra step, extra click when adding an attachment. Make this a setting you can turn off for the large percentage of us that don't ever do this.
997th ranked -
OLDER EMAILS...WHERE DID MINE GO TO?
I CAN ONLY SEE 2 MONTHS AGO...WHY CAN'T I LOAD MORE LIKE WE USED TO? NOW I AM MISSING AN IMPORTANT MAIL THAT IS OLDER THEN SEPTMEBER.
436th ranked
- Don't see your idea?