AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1214 results found
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Please include Deleted in Search.
Please include Deleted in Search. Why would you not????
913th ranked -
Separator horizontal line missing in reply email
Separator horizontal line missing in reply email
When replying to an email, there used to be a separator horizontal line between the email to which we were responding and our response. That line is missing in action.
The user must manually add a separator line by repeatedly typing dashes or equal symbols, which wastes time.
This is a FAILURE to follow usability standards.
Request:
Please return the AUTOMATIC separator horizontal line that was there before your failed attempt to make things better. Make the system like it used to be.
BTW, being Fortune 25 IT Manager and a college Business…
394th ranked -
when a forward an e mail with images the images do not show up to the receiver case # 21158660 call tech help 2 days no one can figure this
when forwarding an e mail with images the images do not transfer. 2 calls to AOL tech no solution case # 21158660
645th ranked -
913th ranked
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Choice of Font Size, Color, etc.
PLEASE TAKE UNDER SERIOUS CONSIDERATION!
RULE OF THUMB...NEVER TAKE AWAY features from the customer who pays...ONLY ADD new features that enhance your customer's experience!
"You Got Mail!" is AOL's trademark. Thus, that should be the principal ingredient where AOL should EXCEL! You have made a positive move by "Updating and IMPROVING the Quality" of writing emails. However, you have made unfavorable changes that have made writing emails more unpleasant.
"If it ain't broke...DON'T FIX IT!!!!"
You have REMOVED the CHOICE of one of the most critical COMPONENTS of letter writing...the "personalization" and "individuality" of an email to equate with the…645th ranked -
fit to page
Need a way to make viewing email "fit to page" for emails that make you scroll left and right to see the whole thing
645th ranked -
Sending emails from a list to the BCC box
When sending an email from a list, I can't add the contacts as BCC. The old mail would allow me to copy and paste but not the new one. I would have to manually move each contact down to the BCC box. Am I missing a step to do this? Thank you.
645th ranked -
cannot move saved mail to old mail
Please allow me to move Saved Mail to another folder. I just tried to move an email to the old mail folder and it won't let me. I cannot even move it to New Mail.
Also, PLEASE stop automatically opening new mail. It immediately gets sent to Old Mail and I miss critical emails.
480th ranked -
How can I reply to messages with the full header from the last message included?
How can I reply to messages with the full header from the last message included?
From:
To:
Cc:
Sent: Tue, Jan 3, 2023 9:39 am
Subject: _______110th ranked -
Allow me to select data formats other the curious/dubious american mm/dd/yy one.
Allow me to select data formats other the curious/dubious american mm/dd/yy one.
913th ranked -
Add prompt of "Do you want to sign out" before terminating AOL session
Add a prompt of "Do you want to sign out" before terminating AOL an session. If you have minimized AOL while multi-tasking with another application and mistakenly hit the wrong X icon in the upper right of your screen (i.e., the one for AOL instead of the other application you are using) AOL terminates without any further warning or prompt. I HAVE MADE THIS REQUEST SEVERAL TIMES PREVIOUSLY BUT EVIDENTLY WITHOUT ANY ACTION ON AOL'S PART.
913th ranked -
Having an issue printing an email on the new interface
Having an issue printing an email on the new interface / Printing an email.
Have an issue with the basic version. Can not edit the fonts. "Bold , Italic , Underline icons is not present. "
394th ranked -
What do we NOT know? Impending sale of AOL? New bid to get customers?
Why on earth would they want to expunge their loyal customer base? Why would they want their mail to look and behave like gmail? Why the 6 point font that only 30 year olds and under can read? What is going on that would signal this kind of a "fix" for a system that clearly the users DID NOT ASK FOR OR WANT? I am not a conspiracy theorist but a business person. Businesses don't make enormous changes without enormous changes in mind.
250th ranked -
Why I can't alphabetize my inbox
I don't like the New AOL look because you took away the feature to alphabetize the inbox
645th ranked -
This mail is terrible. Cannot look up old mail in search like before.Put in an email address and you get ones from 2022 instead of one they
This mail is terrible. Cannot look up old mail in search like before.Put in an email address and you get ones from 2022 instead of one they wrote last month
645th ranked -
way too much clutter
I'm trying to send an email with a copy to a second person.
so the screen shows the recipient, the second recipient, and empty BCC box, then the subject line, then the font options, then a TEENY TINY space for me to write in.
Everything except the space I'm writing in needs to be collapsible.
480th ranked -
Please provide the option to always view unread mail only.
Every time I open a new email, it reverts back to listing them in order read and unread. I would like them sorted by unread only and I don’t want to have to use the drop down every single time. Please provide a setting that will allow for it to always come up as unread.
394th ranked -
Email
LOOK AOL JUST BRING BACK CLASSIC OR GIVE PEOPLE TO OPTION TO CHOOSE, YOU CAN SEE THE NEW FORMAT IS NOT LIKED, AND WITH GOOD REASON, IT'S AWFUL....
250th ranked -
negative comment notification
Members receive a "like" email notice when a member likes the posted comment. How about receiving an 'thumbs down' notice as well?
645th ranked -
Keep As New
It would be incredibly helpful if selecting "Keep As New" would make the email in the In Box stay BOLD. Also, why did I have to go back to find the email in my Deleted items and then move it back to the In Box?
645th ranked
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