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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1211 results found

  1. when log in, show email, not news nor calendar

    when log in, please show email, not calendar nor news. Reason for AOL Mail is email, not calendar nor news.

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  2. Verification codes are stupid!!!!!!!!!

    Verification codes are stupid!!!!!!!!!

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  3. Do not require a second sign-in to post comments when I have already signed in.

    Do not require a second sign-in to post comments when I have already signed in.

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  4. 577th ranked

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  5. Why are you jerks inflicting 2 step verification on people that didn't ask for it

    You have the WORST email in the universe and you constantly make it worse by harassing your customers with 2-step idiocy.

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  6. 577th ranked

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  7. downloading

    downloading documents has slowed down, and at times does not function

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  8. sort

    SORT BY SENDER!! How long are you/AOL going to "gather feedback" before you CHANGE THE SORT/FILTER OPTION BACK TO WHAT WORKED FOR US??

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  9. I agreed to the charge to reduce commercial ads on my mail but there has been no change

    no change, too many commercial ads on my mail site...what gives?

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  10. Why Can I Not Get Into My Email Inbox

    Now Your New Look Locks Me Up On The News Page, I have My settings set to open my inbox when i open my email and Login To Go Strait To My Inbox and not the news page.
    WHY WHY WHY Is This New Setup Locking Me Out, when i click on email it open a new browser still stuck on the news page!!!!!

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  11. Fix your **** program When I try to expand the screen your darken the screen so the message us unreadable

    Fix your **** program When I try to expand the screen your darken the screen so the message us unreadable

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  12. You need an "Undo".

    Just spent 15 minutes and you tool asked if I wanted help formatting... some sort of AI tool? I said no and closed the window. It deleted my work!

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  13. I cannot even read mail on my phone!

    Why did you change my email format?
    I cannot read it on my phone!

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  14. 577th ranked

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  15. How can I go back to the older AOL Mail?

    I don't like the new one.
    It takes way too long to delete trash or spam.
    And I just don't like it. The Older Aol was working just fine!

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  16. Stop the STUPID verification code ****

    Stop the STUPID verification code ****

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  17. You refuse to show me my email, only your stupid AOL news! Fix it!

    You refuse to show me my email, only your stupid AOL news! Fix it!

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  18. Font colors

    Go back to the original font colors. These are terrible!

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  19. Notification sound will not play on my computer.

    Enable notification sound on my computer. I only get sound from my phone.

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  20. stop putting Informed Delivery in SPAM, now I don't receive it at all after marking NOT SPAM

    STOP marking Informed Delivery as SPAM. I marked it 'NOT SPAM' and a week after reporting to you and Postmaster, I still am not receiving any Informed Delivery in my emails. Second time you did this. This is your problem, not USPS!

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