AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1414 results found
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daily ad orientation
The ads at the top of the e-mail page are bad enough, but what is with the ads now showing at the bottom of the e-mail list each day? There's no way to delete them.
964th ranked -
EVEN WHEN I WAKE
SEX **** FIRST THING IN THE MORNING!!!!!!!!!!!
WE COULD ELIMINATE MOST OF THIS WITH ONE SIMPLE FIX!!!!!!!!
UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
964th ranked -
I have been getting repeated ad emails from "3 new messages" I tried to click it to report it as spam and it started setting off alarms
Stop ads from the source that is trying to scam me by clicking a link!
964th ranked -
Scam Warning
I see no other way to post a scam attempt within my AOL email. I receive an email with no way to delete it from a source claiming to be Yahoo. I clicked to inspect and it locked up my computer. I'm just want to know how to get rid of in my inbox. Here is the copied link:
964th ranked -
Advertise emails in my in-box.
Dear AOL, as of today 6/4/2026 my in-box is now receiving advertising banners in between my emails, AND, i CAN NOT DELETE , or, send to spam. this is not fair. This should not be occurring, please remove this ads that are occurring in my in-box.
964th ranked -
JUST FIX IT!!!
UNLIMITED BLOCKING!!!!!!!!!!
EVERY DAY UNTIL YOU CHANGE IT!!!!!!!!!!!!!!!!!
964th ranked -
UNLIMITED!! UNLIMITED!! UNLIMITED!!
UNLIMITED BLOCKING!!!!!!!!!!!!
FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
964th ranked -
OMG CHANGE IT ALREADY
I KNOW IT'S NOT THAT HARD TO FIX THIS!!!!!!!!!!!!!!!!!
UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
964th ranked -
Ridiculous that Chat Support cannot see Open Support Cases
Had a Support Case by phone last night that I eventually solved - myself.
-Am on hold waiting for an agent - even though I am supposed to have premium support.
-So, I decided to try to Chat to have a Support Agent make a note under my case number that I had solved the issue.Chat said that they could not see prior Chats.
i questioned that and she said she could not see prior case numbers either (despite my providing her my case number.
THEN - when I asked her to forward my concern that she could not…679th ranked -
stationery
THANK YOU and HOORAY for restoring the STATIONERY option for the COMPOSE email function. I am OVERJOYED to have it back as I use it constantly. I am a Communications Coordinator for my church and also my country club golf league. I am lost without STATIONERY as it is the crowning glory and inspiration for all my emails, flyers, invitations, notifications, meeting minutes, announcements , etc. .... you get the idea. I've been an AOL client for 36 years, and I LOVE this product. The ability to use STATIONERY makes all the difference in communication. A picture is definitely worth…
964th ranked -
FIX IT!! CHANGE IT!!
UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!
FIX IT!!!!!!!!!!!!!!!!!
EVERY DAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
964th ranked -
Remove the top line for Messages, Photo and Documents
This display prevents me from seeing that i in fact have email. when i open the AOL today it shows "no new email" when in fact when i opne the aol email there are unopened emails waiting. i don't like this feature and can't find any way to remove or close it.
964th ranked -
UNLIMITED!!!!!!!!!!!!!!!!!!!!!!!!!!
UNLIMITED BLOCKING!!!!!!!!!!!!!!!
CHANGE IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
964th ranked -
CHANGE IT!! FIX IT!! UNLIMITED!!
UNLIMITED BLOCKING!!! UNLIMITED BLOCKING!!! UNLIMITED BLOCKING!!! UNLIMITED BLOCKING!!! UNLIMITED BLOCKING!!! UNLIMITED BLOCKING!!! UNLIMITED BLOCKING!!! UNLIMITED BLOCKING!!!
964th ranked -
news widget
The news widget is not loading when I log in to my Aol mail. There are normally three tiles in a row and arrows to move between them. At first a few tiles were blank, then there was only one tile showing, now all tiles are blank. I have tried all my personal settings and nothing will restore them. is this a known issue with AOL and how to fix? Thanks
964th ranked -
FIX IT!!! FIX IT!!!! CHANGE IT!!!!!
UNLIMITED BLOCKING!!!!!!!!!!!!!!!
EVERY DAY UNTIL YOU CHANGE IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
964th ranked -
Stationary feature
I really appreciate that the stationary feature has been re-introduced.
964th ranked -
security
Make things consistent. Accessing my account sometimes asks for extra authentication, but sometimes it does not, so is sadly worrying/flaky. If I try to notify AOL about this, I get feedback that my e-mail account is not recognised......so again flaky. I very much am becoming nervous about using AOL, after 30 years of use. I feel customer support in the UK is not only weak, but we are being encouraged to use other platforms now that AOL is crumbling.............
964th ranked -
EVERY DAY
Before I hit my 1000 e-mail limit, my spam box was pretty tame. Now EVERY SINGLE DAY, I get dozens of raunchy content SPAM mails. CHANGE IT TO UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!
964th ranked -
chat transcript information format error
Vial Assistant
1. Chat sessions are recorded by AOL or its service providers. By chatting, you agree to have the transcript of your chat recorded.
2. Hi MARK, would you like to clear an outstanding balance, or is there something else I can help you with?
3. Hi MARK, would you like to clear an outstanding balance, or is there something else I can help you with?
4. I have updated my CC 4 times and keep getting this message. Why is it not clearing my account?
5. Thank you for letting me know about the issue with updating your…964th ranked
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