AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
429 results found
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Not receiving mails
why cant i receive any email on AOL by inbox is clean i try soo many times but i am enable to receive any email i checked there is no filters in my account and no mail in spam folders too please fix this
Hello there! We are sorry to hear about this issue. In order to look more into it, please feel free to check help.aol.com. For further information, you can also reach us on Facebook (AOL Customer Care) or X.com (@AOLSupportHelp).
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I am not receiving emails from SHEIN to change my password. No one has been able to help me
I just need help because I cannot recover my account due to this. It has been very inconvenient given the time of year. Help!
Hello there! We are sorry to hear about this issue. In order to look more into it, please feel free to check help.aol.com. For further information, you can also reach us on Facebook (AOL Customer Care) or X.com (@AOLSupportHelp).
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Hello there! We are sorry to hear about this issue. In order to look more into it, please feel free to check help.aol.com. For further information, you can also reach us on Facebook (AOL Customer Care) or X.com (@AOLSupportHelp).
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.Fix my email please.
I'n not getting all my messages. They seem to have stop around September. I'm only getting about 5% of mail now
Hello there! We are sorry to hear about this issue. In order to look more into it, please feel free to check help.aol.com. For further information, you can also reach us on Facebook (AOL Customer Care) or X.com (@AOLSupportHelp).
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DO not be POLITICAL! BE for ALL not just the racist in the DEMOCRATIC party!!
Any type of social media should just be a forum for ALL not just for one side. For instance, I feel the democratic party are some of the most racist individuals around. They lie about much of what they speak. Everything they say about others is what THEY ARE CURRENTLY DOING RIGHT NOW!!
But I try to be open minded about what I speak and feel everyone should have a voice and a choice. SO if you advertise for Harris where are the ads for Trump? -
I don't like the political ads. How can I remove the political ads from the screen between looking at my e-mail?
Post information about Marvel movies.
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send email
Why am I not able to send any emails?
Hello there! We are sorry to hear about this issue. In order to look more into it, please feel free to check help.aol.com. For further information, you can also reach us on Facebook (AOL Customer Care) or X.com (@AOLSupportHelp).
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How To Fix and End Harris ADs Go to AOL In box, Hit the Aol Gear on right side, go to Writing Emails, Turn OFF SENT Confirmation Page.
How To Fix and End Harris ADs Go to AOL In box, Hit the Aol Gear on right side, go to Writing Emails, Turn OFF SENT Confirmation Page.
Next Report to FCC illegal ads that did not have opt out or unsubscribed.
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AOL Sucks
AOL mail continues to redefine garbage
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Why are your restrictions for an account picture so high. i.e. must 15kb or less etc
Change the restrictions.
Hi there! Sorry for the frustration. Although we do not offer a higher size, there are websites online that can lower the size of your messages so you can use them for your profile.
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Provide a way to change our phone number on our account.
Your tech mistyped my phone number
as he fixed the 3rd party issue. Now I cannot change my password or access “rainmaker1941”. You need to have a way to change passwords that don’t require the ph#.Hello there! We are sorry to hear about this issue. In order to look more into it, please feel free to check help.aol.com. For further information, you can also reach us on Facebook (AOL Customer Care) or X.com (@AOLSupportHelp).
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send me a notice before you deactivate my email
why was my account deactivated and I was not notified!? Not an email I use all the time but I did use it and have information on there I needed. Really questioning why I'm still using AOL after 30 years anyway
Hi there! Sorry to hear about the issue. Here is a page with some info in this regard: https://help.aol.com/articles/my-account-was-deleted.
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I compose many things in a black email. I do not fill in the To, From or Subject boxes. Now, when I go to print just the email text I've co
I compose many things in a black email. I do not fill in the To, From or Subject boxes.
Now, when I go to print just the email text I've composed, unwanted text now appears at the top of my page: To (with my email shown), From (with my email shown), Date (with current date/time shown) and Subject title appears but content for subject is black.
I don't want this showing at the top of every page I print! I have always unclicked " Show Headers / Footer " when I print. Those still go away but this autofill default… -
Have an Archive Button at the Top
You say you reviewed such an idea already and " Product Support (Admin, AOL) responded". What exactly was the response and why? A person must go through unreasonable/inconsistent/groundless steps to archive anything. It takes experimentation to even find the hidden button.
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"Email this list" should show contact names,not email address
When I want to send an email to a list, after clicking "Email this list" instead of the contacts' email addresses I would like to see their names. If i remove one and type their name I am able to see their names. There should be an option to see names when I send an email to a list.
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Emails are not including pictures.
I'm not getting the pictures with emails - for example: Bible Verse of the Day.
Hi there! Sorry to hear about the issue. We suggest to clear the cache and cookies. Additionally, please try checking your email on another browser to see if it is the same.
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Hello there! We are sorry to hear about this issue. In order to look more into it, please feel free to check help.aol.com. For further information, you can also reach us on Facebook (AOL Customer Care) or X.com (@AOLSupportHelp).
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Ich habe eine neue E-Mail-Adresse angemeldet
Auf diese E-Mail-Adresse @aol.com - bekomme ich keine E-Mails, das heißt Error. Absenden ist nur bedingt möglich, es klappt nur ab und zu.
Hello there! We are sorry to hear about this issue. In order to look more into it, please feel free to check help.aol.com. For further information, you can also reach us on Facebook (AOL Customer Care) or X.com (@AOLSupportHelp).
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stop asking if I'm sure I want to log out
When I click Sign Out, stop asking me if I'm sure. I complained about this years ago but it's started again recently. It's not very likely that the Sign Out link will be clicked accidentally. We don't need any extra steps to accomplish simple tasks.
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AOL-App suggests email adresses that I have deleted
If I want to write an email on my smartphone, AOL suggests three email addresses, including ones that I have deleted from my address book. How can I stop this?
- Don't see your idea?