AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1231 results found
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Search function is close to useless
With classic aol I could find everything - search pulled up mails with a few words or person’s name. Now, if I don’t remember the email address, the exact name or the exact subject of an email I have received, I can’t find it. Have searched for emails I received or sent only 2 days ago and can easily spend more than 30 minutes trying to figure out which words will pull up the email. Sometimes I search using the name of a person I just wrote to and it does NOT show up. I have so many emails that…
655th ranked -
Offline capture of mail prior to deleting
Dump mail to a file before permanently deleting from the email system. Provide some better-than-text format that would free up AOL disk space and allow personal data to be preserved.
655th ranked -
Compose vs Send
These two buttons should have different colors. For me, at least, it's easy to mix the two up, and having Send on the bottom of the email screen is counterintuitive.
655th ranked -
i get stuck with the most recent email but can't reply to an earlier one in the thread- please assist - thank you
i get stuck with the most recent email but can't reply to an earlier one in the thread- please assist - thank you
655th rankedYou should be able to use the reply/fwd buttons at the bottom of each message to chose a specific message in a thread
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AOL is unreliable and difficult just to send a simple message. It feels like you want us to quit usingit.
Make AOL work. It really is unreliable.
655th ranked -
type size is toosmall. I cannot see to read it. Why can't we adjust it back to a normal size that is easy to read?
This is not a new idea. The type size on email is too small to read easily. If this does not get fixed, or a choice come available, I will be forced to go back to gmail. !!!!
655th ranked -
Send//Save button
Having the /Send button at the bottom makes it difficult, especially when there is a lot of text in the message. Please restore the Send button to the top. Also, it is dangerous to have the Save button next to the Delete button, as one could easily press Delete when intending to press Send.
406th ranked -
forwarded mails
Hallo.
Warum wurde denn das Layout für "Weiterleiten" von Emails geändert ?
Wenn man Emails wieterleitet, erscheinen jedesmal "vertikale Striche auf der gesamten linken Seite" der weitergeleiteten Email, was bisher nie der Fall war.
Es sieht höchst unprofessionell aus, wenn man nun eine weitergeleitete Nachricht / Mail erneut weiterleitet, und ggf. ein 3. mal weiterleitet, so dass unzählige vertikale Striche seitlich der Email erscheinen (dementsprechend wird der Text der weitergeleiteten Mail von Nachricht zur Nachricht immer schmaler, da linkseitig vertikale Striche erscheinen !).
So kann ich nun keine Geschäft-Mails mehr weiterleiten, das sieht fürchterlich und höchst unprofessionell aus !
Können…
937th ranked -
SORT CONTACTS BY SURNAME AS A DEFAULT
IN THE CONTACT WINDOW, ALLOW USER TO SET "SORT BY SURNAME" AS A DEFAULT
655th ranked -
send read mail to old mail
I don't like my read mail remaining in new mail - I want emails that I've read to disappear into old mail
92nd ranked -
Previous content
Using aol mail online in iPhone (app loads way too slowly to use functionally) I can no longer see the rest of the thread. It says “show trimmed content” but nothing is there, and where is show preview content. I want to see the original message and can no longer do that.
655th ranked -
Sorting Mail
There needs to be a way to have the mail displayed automatically from OLD TO NEW, when signing in/reading emails on AOL. Also, there needs to be a way to sort by SUBJECT in the folders. This option disappeared with the so-called "upgrade" of the new AOL email.
655th ranked -
Sign In Process to Many Steps
Why do we need to do the picture Prove You Are Human and then also get a code to sign in.? You are making checking my email more and more difficult. Redesigned AOL page is awful.
344th ranked -
I am 88 years old and have had AOL for 30 yrs. I don't want anything but my free email. It is my only way to keep up with old friends and bi
I have old emails that are extremely important to me. I do not want to pay because I am 88 years old and on a limited budget. Surely you can allow me to keep this free email account! This account is like a diary to me and I know that many senior customers are as disappointed as
I am.655th ranked -
498th ranked
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Show the total number of items in the Inbox
Show the total number of items in the Inbox
255th ranked -
Times vs. Dates of Email
Please restore the clock times that have been replaced by dates in the listings for sent/received emails. Times posting are essential for many documentation protocols and increasing the number of clicks to obtain this information waste precious time.
406th ranked -
Stop changing my browser to yahoo
Stop changing by browser to yahoo. I do not want to use yahoo as a browser.
498th ranked -
Moved emails stay in inbox
I “move” emails to a file folder yet they remain in my inbox. This just started happening two days ago. What’s the problem?
655th ranked -
download data
This account has been open since 1999. I goto download my data and there is nothing there? Where is my 20 plus years of data?
655th rankedHave you checked out https://help.aol.com/articles/download-your-email-from-aol-mail-with-imap?
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