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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1187 results found

  1. blocking

    make it easier to clean up thr blocking list

    599th ranked

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  2. Give me back my New Mail inbox.

    My New Mail inbox has disappeared and it would be nice to have it back

    599th ranked

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  3. File attachements to be shown at top rather than end of email

    It is really frustrating that attachments are now at the end of the email thread - especially when there is a conversation over several messages. I couldn't find an option and this is the one thing that I don't like about the new format - but as I send and receive a lot of files it matters

    174th ranked

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  4. signature space is a problem

    I am very displeased with your new format. I was trying to revise my signature space and now it is too large and double spaced. this takes up too much room and is annoying to the readers. I also have lost the color to my regular emails I send. This is part of my signature writing program.

    193rd ranked

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  5. Recipients overlook attachments that now are at the BOTTOM of emails we send. Put attachments back at the TOP where they were in Classic.

    Recipients overlook attachments that now are at the BOTTOM of emails we send.
    Put attachments back at the TOP where they were in Classic.

    223rd ranked

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    1 comment  ·  Admin →
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  6. 903rd ranked

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    1 comment  ·  Admin →
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  7. 599th ranked

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  8. Stop sending unnecessary "Email sender verification notices" or at least add a tab that says this sender is safe!!!!

    Stop sending unnecessary "Email sender verification notices" or at least add a tab that give me the option of saying that this sender is safe!!!!

    599th ranked

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  9. Please give us back our big Emogis. The tiny ones are almost useless and cannot be enlarged like the real AOL ones.

    Enlarge our choices of emogis. Not enough scripts/type choices or
    good sizes.

    599th ranked

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  10. Change it back to the old system

    This new system is Terrible, Nothing like the old one, not really usable. Adverts driver you insane. We now have Giagaclear cabling in our lane, so am going to change - It's also cheaper and faster. So Good by AOL

    599th ranked

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  11. 599th ranked

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  12. carriage return

    Carriage return will not work in email. Can't separate out lines in email. Can't add a contact (because it requires a carriage return). It does work on rare occasions, but this is a serious glitch that makes using the system very difficult. It truly seems like AOL is trying to LOSE customers.

    174th ranked

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  13. Please make it possible to delete ALL blocked messages at once.

    Please make it possible to delete ALL blocked messages at once.

    346th ranked

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  14. how to sort spam folder in order of sender?

    composed email recipient drop down list doesn't always show all the names in my contact list! I have to go to contacts and click the name to start a new email to them. If this occurs because I clicked the "x" to remove a recipient in the TO box of a new email, please tell me how to get it back to being shown on the drop down list when I type the name in the TO box. Thank you.

    599th ranked

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  15. Requiring new login to an ongoing session WIPES OUT the search tabs

    Did I say thank you for the search tabs? Thank you for the search tabs. I hope you are still improving this option. Now that my mail is overrun with spam (thanks for that) the saved searches in tabs comes in handy. So what do you do next?....

    You implement a new mid-session login requirement - while I'm ALREADY logged in - in the middle of an ongoing/active session! The result? All my search tabs, which represent placeholders in the work I'm doing, disappear. I really wish the tech folks would STOP trying to save me from myself. There is…

    903rd ranked

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  16. FIX THE APP

    If I read a new email on my AOL computer app, it automatically moves the new email that has been read & then moves that email to the old folder, but on my Samsung 23 Ultra Android AOL phone app, if I read the new mail, it will not change the mail & mover to old mail on my computer? So if I read all my emails on my phone, once I get to my computer I have to read all the emails again as it kept them as new on it. Case No, 20287659 Please get it to sync…

    599th ranked

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  17. Your 'new' look looks exactly like Yahoo! The font, the appearance - the whole feel of the page looks the same.

    Your 'new' look looks exactly like Yahoo! The font, the appearance - the whole feel of the page looks the same. Did you folks just copy what they do? Bring back the former, classic look!

    94th ranked

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  18. Stop continual pop ups advertising ad-free AOL when I currently am already ing paying and using that on another email address on this acct

    These pop ups just started recently. I have been paying for AOL for years and only recently started the ad-free service on another address in this account. I would think AOL should know this, but with this poor rollout of the new version, it’s not unexpected.

    248th ranked

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  19. 903rd ranked

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  20. Support spell checking in languages other than English. Believe it or not, AOL, some people in this world are bilingual.

    Support spell checking in languages other than English. Believe it or not, AOL, some people in this world are bilingual.

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