AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1227 results found
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AOL being stupid
Verification codes are pointless. If I have the password than I will most likely have hacked their phone
929th ranked -
30-40 spam emails every day!
30-40 spam emails every day. Pathetic. Only email service that allows this to happen. Stop providing/selling my email address!
581st ranked -
remove offensive ads
Your ads are offensive and repulsive and I will not pay you to block them. Very sad!!! I have had the same AOL email for years but will now change.
Shame on you!!
581st ranked -
Add More Holiday Themes!
Give users more choices of holiday themes. The previous version of AOL Mail allowed users to choose from several themes related to Christmas, Halloween, Thanksgiving, etc. These are now gone. Why?
27th ranked -
email text is small unreadable font
My email text suddenly changed to a small unreadable font even though Settings shows that Large Text is turned on. I now have to use a magnifying glass in front of my screen to select what to read and then go into edit mode via Forward or Reply and select 'Aa' to enlarge the font in order to read it.
I will truly appreciate your help in resolving this issue. Thank you!
Greg Price581st ranked -
I don't have the Block senders option on my AOL email. When I Click on security and privacy I can't block anyone.
Have the block senders option
581st ranked -
Move or eliminate banner with 5 icons
There is a banner with 5 icons, Contacts, Calendar, Notepad, Questions, Settings. How do I move or eliminate the banner & icons. The purpose is to free up the space to the right of the email in-tray of incoming emails and provide a wider view of the emails to manage more easily.
181st ranked -
New feature disappearing email
That is right you to can experience the great run of not having your email for over 45 days. Just sin up to AOL now.
415th ranked -
Bring back old email format
Your email format is totally illogical. Replying method is absurd, Did you fire the guy who did this yet?Did you fire the guy who allowed him to do it? Reinstate the old format.
163rd ranked -
block offensive email
SO once again aol is starting again to allow offensive email in my email, for along time no issue but now they turn down the blockage of these email and does nothing about them.
415th ranked -
no good type size and spacing options
As far as I can tell, there are only two type and spacing options...1: VERY small type..smaller (and thinner) font than I have ever used in email. OR 2: Giant type with huge spacing between lines...allowing very little information on a page....which is not an option at all...just a big, fat magnification of #1. Most email programs I have used have multiple type and spacing view and compose options.
21st ranked -
It should have ribbon which contains all icons such as: File, Home, View, Insert, Review, Paste, layout, Normal, Recall, Read/Unread, etc
AOL Mail should have a ribbon (which it doesn't have) with icons: File, Home, View, Review, Insert, Paste, Recall, Read/Unread, Normal, Layout, etc.
269th ranked -
Fix the problems submitted. Don’t just post them! Allow domains to be blocked as spam!
Fix problems submitted. Don’t just post or combine them and do nothing about them. Allow domain names to be blocked as spam. I get about 50/day from the same Domain and can’t block them. I’ve had AOL FOREVER, but am about done with wasting so much time per day deletig spam.
227th ranked -
Please put SEND at the top of the mail window !!
Please put SEND at the top of the mail window !! Also some space at the bottom of the mail window please !!! I really want to have more control of the way my mailbox works.
18th ranked -
Why do we have to login to a different email account in order to get to this one?
Every time I log in to my AOL Mail, it requires me to enter a code from a different email before I can get in. What is the use to have an AOL email account if I have to have another one somewhere in order to get into yours?
929th ranked -
Why can't I receive some of my emails.
I use to receive emails from my church and now I don't get any. there are other companies that I am unable to receive emails. What is AOL's issue.
929th ranked -
downloading emails in bulk
If I could download emails in bulk, preferably as .pdf file, then I could clean up my emails. Doing the one-by-one is painfully slow when there are hundreds accumulated over time. I want to save them on an external drive but have no efficient means. Perhaps there an app you can recommend if this is not a feature AOL is willing to add.
581st ranked -
I have blocked all email except my contacts but spam is still getting through fix this please or else ive done with AOL
I have blocked all email except my contacts but SPAM is getting through fix this please or ive finished with AOL
415th ranked -
Who set a limit of only 1,000 spams that could be blocked?
I know to view the raw message, do a search for the IP address, find the location and carrier and there is usually an "abuse" email which you can use to report the spammer. I believe I was up to almost 100 per day and I cut it down considerably. Now a huge site has been hacked with millions of emails and I was one of them. The spammers have been returning with many from fr which I believe is France. It is very time consuming to go through so many steps. Can't you do anything to help us? Thank…
415th ranked -
THE HIDING OF THE EMAIL I SEND IS IDIOTIC AND BOTHERSOME
TO HIDE THE EMAIL I SEND IS THE WORST IDEA EVER AND BOTHERSOME. OFFER THAT TO CHEATERS, TO PEOPLE WHO NEEDS TO HIDE FROM DECENT PEOPLE- SHOULD NOT BE A PERMANENT FEATURE BUT A CHOICE TO CLICK ESPECIALLY- NOT MAKING IF HORRIBLE FOR THE WHOLE WORLD
929th ranked
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