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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

How can we improve AOL Mail?

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1331 results found

  1. Find my blocked senders

    I have lots of email addresses I've blocked over the years and one is attached to my cell phone account. I accidentally blocked it and now I cannot unblock it. I've been struggling for a year to get this fixed.

    627th ranked
    1 comment  ·  Admin →
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  2. Stop AOL Spam

    How many emails will I continue to get from (ex. replay@ or Simpleredirection.com after I block them. Answer: Hundreds even in my regular mail. Please stop the same spam from coming through

    360th ranked
    0 comments  ·  Admin →
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  3. spam

    bonjour.

    99% des spams reçus sont en langue anglaise:
    pourrait-on disposer d'un filtre pour bloquer les mails non rédigés dans notre langue?

    360th ranked
    0 comments  ·  Admin →
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  4. QR security thing does not work.

    More than half the population do not use iPhones. The "Scan with iOS device" QR code is useless trash for a massive proportion of users. do better.

    200th ranked
    Gathering Feedback  ·  1 comment  ·  Admin →
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  5. Block Spam at the source.

    Technology exists to ID the source, block the offending perps.

    627th ranked
    0 comments  ·  Admin →
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  6. Stop an ad when we request that you stop.

    I am sick and tired, disgusted, with your photos of women's breasts, and Jennifer Anniston's attempts at being *. I am not interested in softcore * and have asked you a DOZEN times not to see the add. TAKE IT OFF!!!!

    452nd ranked
    1 comment  ·  Admin →
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  7. Spam

    Spam Filter is broken as of late. Nonstop spam emails received (more in Inbox than in Spam folder). The Spam settings/options are also missing now.

    360th ranked
    0 comments  ·  Admin →
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  8. STOP CHANGING THE SORTING OPTIONS FOR EMAL. I USE BOTH SORT BY SENDER AND SORT BY SUBJECT.

    STOP CHANGING THE SORTING OPTIONS FOR EMAL. I USE BOTH SORT BY SENDER AND SORT BY SUBJECT.

    942nd ranked
    1 comment  ·  Admin →
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  9. icon colors

    The recent color change of the AOL icon on my iPhone is terrible. Yellow & black is too harsh ... looks like some type of "warning image" not just a nice icon letting me know how to open my AOL app. Hope AOL will consider changing it back to that nice blue & white it always was prior to this change.

    452nd ranked
    0 comments  ·  Admin →
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  10. How to Block Domains

    How can domains, such as .eu be block? Lots of spam emails are originating from this domain.

    360th ranked
    0 comments  ·  Admin →
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  11. Ad Free AOL

    If you force me to pay to get rid of ads I will be inclined to find a different mail client. It's been fun so far...

    942nd ranked
    1 comment  ·  Admin →
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  12. why can't i block spam

    1325th ranked
    1 comment  ·  Admin →
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  13. STOP redirecting to the news page after sending of emails, just let it go back to inbox like a normal email account or make it optional

    Please stop or make it optional that after sending an email instead of going straight back to the inbox (the natural thing to happen and what other email providers do) you are taken to a news round up page and have to either click 'x' or "back" to get back to the inbox page. It interrupts my mental flow, is bad for RSI injured people or ppl with other hand disabilities (extra needless clicking), bad for workflow and bad for mental health- I personally do not doom scroll or injest news daily. That is my choice and I am VERY…

    150th ranked
    Gathering Feedback  ·  1 comment  ·  Admin →
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  14. WHY ARE YOU IDIOTS MAKING ME VERIFY MY CCOUT WHICH IS 40 YEARS OLD?

    YOU IDIOTS INFLICT 2 STEP VERIFICATION ON PEOPLE THAT DON'T WANT IT. ARE YOU TOO STUPID TO REALIZE THAT'S WHY PEOPLE HATE AOL?

    627th ranked
    0 comments  ·  Admin →
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  15. notification on desktop

    On new message arrival, show the notification of the desktop.

    627th ranked
    1 comment  ·  Admin →
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  16. email showing as suspecious

    How do i top getting notification that "This message seems suspicious...
    It could be from a legitimate sender, but there’s a chance it’s an attempt by a hacker to gain access to your system. Tap below to see a list of actions you can take." When it comes from someone who has been in my contact list from day 1. (forever) what is the easiest way to get that message to not come again for anyone in my contacts.

    942nd ranked
    1 comment  ·  Admin →
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  17. add the options that you removed!

    What happened to the ability to change font size, color, etc. AND the emojis??

    942nd ranked
    1 comment  ·  Admin →
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  18. The changes to what's been OK for ages are terrible! And make use of AOL tricky and annoying.

    I've used AOL for years - the email layout etc was fine - now, with changes, it's an effing nuisance. Go back! Please!

    942nd ranked
    1 comment  ·  Admin →
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  19. Block emails starting with new-offer

    Block all emails starting with new-offer. I have received 100's and 100's of spam emails, all with different endings, but all starting with new-offer. I don't receive any of these spam emails in Gmail, but 1000's in AOL. Please do a better job of vetting out the garbage.

    107th ranked
    4 comments  ·  Admin →
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  20. Block Senders

    Allow as many "block senders" as AOL users need...to limit it to 1,000 is not just inadequate, but indicative of a company that really does not care

    452nd ranked
    0 comments  ·  Admin →
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