AOL Mail Norrin
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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1033 results found
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"Enter" key stopped working to add a line break. impossible to add new line and mail is now unusuable
For whatever reason, today, the "enter" key stopped working to make a line break to separate paragraphs, and I don't see another way to do it.
This makes it completely impossible to format emails and fundamentally breaks writing emails.
This needs to be fixed immediately
377th ranked -
Allowing Sortation of Messages Strings by AOL Date of Sent or AOL Date of Received Messages
Although if the Sender to an AOL has collected previous messages, AOL is not able to reconfigure what or how the message has been organized.
It might be that the Outside Senders are collecting random messages for inclusion and their Email provider jumbles up the order of what the AOL then receives. I don't know so I am asking. Google seems to be in the same way. You can connect a message string but need to eye-ball find the message received in the midst of prior messages. I leave it to you to explain, as most likely having had this…
808th ranked -
auto signature
Signature font size different from text in body of email!
808th ranked -
i had quick reply to my emails being deleted by accident
just want to post thanks for all help getting my emails which i deleted by accident the prompt reply was so good
808th ranked -
Webmail Themes
AOL,
Can you please add a few more email themes, even just a small number? A few more solid colors, and maybe a few holidays like Christmas, Halloween, and Easter? Or port over the graphics and borrow some of the existing classic mail themes? They copied the themes over when they created the 2012 mail interface (what we are now calling classic mail)
I am going to miss the fun themes if/when the classic webmail goes away.
209th ranked -
143rd ranked
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rollover email accounts
Is there a way to rollover or combine email addresses to using only one? Originally started an Apple ID with an old AOL email address I hardly use anymore. I would like to switch or combine accounts to only using the more often used AOL account. Thanks
504th ranked -
It now takes forever to add attachments to an AOL email
Please fix this issue which is making AOL almost impossible to use!
504th ranked -
not compatible with Windows 11 mail app
AOL email (free version) not compatible with Windows 11 mail app. In the app AOL emails do not open or open with unreadable html.
This has been going on for years. HEY, AOL, CALL MICROSOFT AND FIX IT!
504th ranked -
Hard as heck to add names to contact list. Your IT personnel failed miserably!
Go back to old email format, don’t try to fix what isn’t broken, your IT personnel should be fired.
504th ranked -
I will go back to the classic version. I cannot make the column as I want, having the delete set to the extreme right is very annoying
Make the column moveable as it is with the classic version, very simple and easy to do , for now I do not see any improvment passing to the new version, thus I will stick to the classic one ...
311th ranked -
When I'm responding to an email that has gone back and forth, put my response back at the top so I can see the message I'm responding to
The whole new mail format is horrible. I am currently going back and forth with a couple of friends in an email, and when I'm responding to the most recent email, it's at the top of the response window while what I am typing is at the bottom of all the emails. I have to keep going back up to see what else I need to respond to, and then I have to go back down, and it is very hard to find the message I am typing because it looks just like all the other messages in the conversation.…
504th ranked -
You say we can switch back and boo hoo our leaving but you slam us back to the so called improvement.
Give us the choice to revert to the classic version that does not immediately restore the new horrible persistent version that is constantly being forced upon us. And there's that weepy sad to see you go and then we are whipped back to the new awful version. A frustrating waste of time.
504th ranked -
autocorrect spelling while typing
WHEN are you going to restore AUTOCORRECT SPELLING WHILE TYPING???? It works here. It is essential to have this function restored when typing an email. Four autocorrects just showed here as I was typing. Absolutely essential.
504th ranked -
Please in spam folder use the senders e-mail not subject line.
Is it possible to block A@(e-mail address)
311th ranked -
Keep the classic as it is and only modify it slightly where is needed most.
Your old format has been perfect. you don' need to change for the sake of change.
504th ranked -
don't abriviate the display when you hover over a line.
don't abbreviate the display when you hover over a line.
504th ranked -
Fix it
Listen, I have been hacked twice now and I am not happy about it. Obviously there is something not secure with your system and I am tired of it and I want it fixed.
233rd ranked -
FIX AWAY MESSAGE/VACATION RESPONSE--IT DOES NOT WORK
FIX AWAY MESSAGE/VACATION RESPONSE--IT DOES NOT WORK. This means when client emails me and I am out of office or on vacation it just looks like I'm an *** or ignoring them. UGH. I can set it up but when I test it sending from a different email, no away message comes back.
504th ranked -
deleting emails
Something weird is happening - when I select a few emails to delete, it also deletes other emails that weren't selected. Then I have to spend time going into trash to put those back into inbox. Since you are forcing users to use this horrible change with AOL I'll continue to post glitches because THERE ARE A LOT OF THEM!!!!! This was never tested by people who actually USE AOL!!
504th ranked
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