AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1207 results found
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Once I hit send the email goes back to some random spot way down in my email instead of the top where I was working from. Very frustrating.
This new platform stinks. I am going to continue to put negative comments until you revert to the way it was before.
161st ranked -
I stayed with AOL for years because it was different and personal. Shopping for a new one now.
This looks like google, completely impersonal. The links do not work and spellcheck is gone. So am I.
151st ranked -
email: undo sent e-mail
undue sent e-mail
393rd ranked -
480th ranked
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170th ranked
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The search bar. When I search something it doesn't show the keyword of what I search
It doesn't show the email address of what exactly I search.
-I search for an email it shows me on the search result.
Example : I search testing123@gmail.com , what shows up on the search result is "me". When I opened the email it's an email I sent to testing123@gmail.com... It's BEST to indicate the recipient's email instead of the sender.
250th ranked -
I am finding it difficult to tell you how difficult and unpleasant I find your new aol system.
Change to another one.
And here we go again - more difficulties
250th ranked -
Are you harassing users? Why are you asking to text access code on a daily basis
Suddenly, I am being asked on a daily basis to enter access code texted to my phone. Is this harassment? I used a VPN in the past so what changed? This is an overkill for sure so what is behind it?
221st ranked -
Contact Lists are not alphabetical???
I have multiple contacts that are Lists - and the Lists are no longer alphabetical. So I have to scan all List groups to find the List I would like to email. not convenient. Do you actually use programmers? ACME School of Programming? Incompetent. No way to fix - unless I delete all the Lists and re-enter them alphabetically?
250th ranked -
Realize that thousands of your paying customers do not like your changes. As a business owner this is causing me no end of problems.Cannot c
Fix these problems PLEASE
Cannot cut and paste word documents into it like it was before. When you do it ends up with wide spaces between all of the lines and triple spacing between the paragraphs. Tech said I had to fix this manually. That is not acceptable. Also no way to insert logos and wrap text that feature is gone also.393rd ranked -
Option to display full "From" email address in the inbox or spam folder.
I would like to see the the full complete "from" email address. This will allow me to see if a mail is spam or not.
110th ranked -
Harder to tell if the email contains an attachment
In the old version, it was clear when the email contained an attachment. Now the attachment is below the text even if the email contains back and forth text. This new version of AOL is awful.
393rd ranked -
New format complicates my work.
The new format is much more complicated when it comes to creating a contact list. Once the list is created I want to join lists and that too is difficult. I also, copy and paste the list then I can use it for Sign up genius or to send professional emails through Constant Contact. The
new format will not allow my to copy and paste a list. I have to revert to Basic Mail but then other tools are not available. It is very frustrating and I am not sure what has been improved.329th ranked -
Your replies options need to include Email !!
YOU WROTE
BEGINS
I'd like to look into this and I need additional details from you to properly address your concern/issue. Please contact us at @AOLSupportHelp on Twitter, AOL Customer Care page on Facebook or at help.aol.comLooking forward to your reply!
Thank you,
AOL Mail Team
ENDSI DO NOT USE ANY OFTHE ABOVE, FOR REASONS. WHAT IS WRONG WITH ACTULLTY USEING YOUR ACTUAL ACTAUL PRPODUCT?? Y'KNOW - EMAIL !!!!
393rd ranked -
The "CURRENT" "OLD AOL MAIL" is Not the the old AOL mail of this past week, 5/21/2023. Please do tell what happened.
5/28/2023 What, please tell, was the reason for the drastic change in the "basic aol mail"? The new "old mail" is so much less user friendly.
161st ranked -
undo changes
It has been several since you gave us this worthless-**** change. IT DOES NOT WORK!!!!
480th ranked -
909th ranked
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* @aol.com
Make the Emoji's large enough to make out what each one
looks like !!! Way too small!!!
Also, the Good nights, and Good mornings should be
consisted with current days .393rd ranked -
Photos received are not the same as they are sent by friends
Instead of being side by side they are on top of each other, I don't want to pay for fixing this issue.
909th ranked -
NEW AOL SUCKS BIG TIME. I SEE WHY SUBSRIBERS ARE QUITTING
BRING BACK OLD AOL
644th ranked
- Don't see your idea?