AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1428 results found
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Marking emails safe and stop delaying them for 12 hours
Your Spam detector keeps blooking emails that I receive from customers every day. It also holds it for 12 hours before sending it and then has a red highlighted area that says
CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.
What happened to the CLICK HERE IF YOU KNOW IT IS SAFE option? it was on the old mail system for years - I need my reports on time not 12 hours later or in the spam folder.
please give me a…520th ranked -
Updated aol app now not working
App aol not working
678th ranked -
Can you initiate an interim re-login without completely kicking me out?!
I sort of understand that you want to make sure logins are fresh for security reasons, esp for those of us who remain logged in for days at a time. The problem is that you simply kick me out to force a re-login, which is lazy and unnecessary. I'm working, I've got several items open, and I've got a contingent of 6-8 searches on tabs across the top (love that feature by the way) that I reference often. I will often launch a search as a reminder for something I need to address but don't have time at the moment…
678th ranked -
Search button
The search button doesn't work for searching for subjects. It just gives you one option. So search brings up every and any word that sounds the same whether in the email name or subject or even in the body of email that is similar so you have to sort through hundreds. AOL WHY DID YOU DO THIS. WHY DID YOU MESS UP AN EMAIL PLATFORM THAT YOU HAD MANY USERS THAT LOVED NOW IT'S HATED.
166th ranked -
Contact List Problem
Both my first and last name contact lists are not in the proper alphabetical order. My case #20521419. Please look into this. Appears to be website design problem at your end. Thank you.
678th ranked -
I would like to suggest to bring back the option to print out the whole list at once.
I would like to suggest to bring back the option to print out the whole list at once.
678th ranked -
Related Contacts Popups.
How can the Related Contacts Pop Up windows be disabled? They are very disruptive and not at all helpful. Please advise. Thank you.
356th ranked -
Date/Time stamp
Date/Time stamp: I would like to see the entire date/time stamp on all my emails even the current day emails. Instead of "Today 2:27 pm" or "Yesterday 3:52 pm" NO.... I want to see "09/20/23 2:27 pm" or "09/19/23 3:52 pm"
271st ranked -
regular expressions in filters
Add Regular Expression function to Filters.
Regular Expressions are essentially a user-accessible programming language that makes Filters more precise/accurate/powerful.
For example, "John" is not the same as "John Smith", but, if I ask for "John", I get both, plus "John Jones", etc. But, "^John$" means just "John" on the line.
RegEx may also significantly speed up AOL's processing and reduce the number of filters people want, which reduces AOL's processing load. For example, "Home *Warranty" (notice the " *" which matches zero or more spaces) matches "HomeWarranty", "Home Warranty", and "Home Warranty". This is very useful for rerouting junk mail…
964th ranked -
new aol mail
new aol mail goes directly to today on aol instead of my inbox. i already changed the settings but it still redirects to today on aol instead of the inbox. please fix
84th ranked -
964th ranked
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Sorting emails after searching
After you search for a word, etc in emails. There are only 4 options to sort. I need, and I would think most people would need, to search by individual email sender. If it is a common word you get lots or returns and can't wade through all of it easily. Should actually be able to sort by each column and be done. It is 2024 afterall, not 1990.
678th ranked -
Allow new format to have some of the good features of the Classic mail format.
In the old format I could search for a specific email. Sometimes I need to refer back to an old sent or received email.........the new format does not have that option and I am missing that feature.
Should have left format well enough alone!
Also had LOTS more stationary options when sending a "special" email.426th ranked -
An alert when a specific sender emails me
I only check my emails once or twice a day, but sometimes I get a rare important message that needs to be answered immediately. Can you have a feature that for specific important selected senders, I can get a text or a push notification on my phone if they message me? Thanks!
520th ranked -
Your 'new' look looks exactly like Yahoo! The font, the appearance - the whole feel of the page looks the same.
Your 'new' look looks exactly like Yahoo! The font, the appearance - the whole feel of the page looks the same. Did you folks just copy what they do? Bring back the former, classic look!
108th ranked -
NO CHOICE OF FONT, NO CHOICE OF SIZE OF TEXT, NO SPELL CHECK......AND I SEE THAT I AM NOT THE ONLY ONE.....GUESS IT IS TIME FOR ME TO CHANGE
NO CHOICE OF FONT, NO CHOICE OF SIZE OF TEXT, NO SPELL CHECK......AND I SEE THAT I AM NOT THE ONLY ONE.....GUESS IT IS TIME FOR ME TO CHANGE TO SOMEONE ELSE UNLESS YOU GIVE ME BACK THE ORIGINAL FORMAT THAT I HAVE HAD FOR YEARS.!
108th ranked -
Bring back Classic AOL
It's been months and I'm still not accustomed to this stupid new email system.
The old AOL was vastly superior.
313th ranked -
Where is the insert icon? I cannot insert pics now? That is helpful. Yes, that was sarcasm. The more I use this the more I hate it.
Seriously have not found a new feature that makes it better. I will be spending my holiday weekend getting new email. YOU SUCK!!!
108th ranked -
give support staff the answers to the info required to verify ownership of accounts.
Give support staff access to the info required to verify account ownership such as security questions and account owners names. If support staff had access to the security question answers, they could help account holders and avoid getting the account suspended or temporarily locked. support staff should have unlimited attempts to security questions back up info and user names.
678th ranked -
can't print from email
you need to eliminate the box on the right which you use advertising on since it blocks part of the message and for some reason my printer will not print out a copy for my records.
237th ranked
- Don't see your idea?