AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1337 results found
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responding to email
Used to be able to respond to an email, and then 'keep as new'. With the new AOL, it automatically puts the email I responded to in the 'Old' folder. I want to be able to choose to 'keep as new' after responding.
36th ranked -
App password can not be created
Generating App password sadly does not work for me. I am signed up for some days now and logged in every day to try. The error message: This feature is unavailable right now appears.
648th ranked -
Dear AOL, Our AOl Mail just keeps getting slower and slower. Please advise on how to streamline this process. Thank you. Wm. R. Shields
Dear AOL, Our AOl Mail just keeps getting slower and slower. Please advise on how to streamline this process. Thank you. Wm. R. Shields
648th ranked -
My e-mail no longer spaces properly,,,,,,,,,,,,do to the ******* unwanted ads...............please fix!
Quit forcing ads down our throats............
318th ranked -
aol app wont open on iphone or ipad today, is this a known fault or just my devices?
aol app wont open on iphone or ipad today, is this a known fault or just my devices?
648th ranked -
Absolutely no reason to require an extra click to choose where an attachment comes from, no one ever attaches files "from a recent email"
In decades of using AOL Mail, I have never ever attached a file 'from a recent email'. There is zero reason to make this an extra step, extra click when adding an attachment. Make this a setting you can turn off for the large percentage of us that don't ever do this.
959th ranked -
OLDER EMAILS...WHERE DID MINE GO TO?
I CAN ONLY SEE 2 MONTHS AGO...WHY CAN'T I LOAD MORE LIKE WE USED TO? NOW I AM MISSING AN IMPORTANT MAIL THAT IS OLDER THEN SEPTMEBER.
381st ranked -
Color code
Any chance we could be able to add different colors/highlights permanently to specific email lines?
For example: be able to Color code specific emails to help Identify them (their importance) as a group if needed? Or another way to state: by using different colors we could highlight the importance of individual emails and therefore group them accordingly. That would be wonderful! Thank you for your time and consideration in this matter! Greatly appreciated! Food for thought.
959th ranked -
the search function on the new email format misses many emails. If I switch to the "basic" format it works much better
the search function on the new email format misses many emails. If I switch to the "basic" format it works much better
959th ranked -
Need an AOL Functional Calendar
AOL calendar is NOT functional - I need my AOL email to be synchronized with a calendar invite where I can invite people into a calendar event just like you can do with outlook - this is a major short fall of AOL not having a functional calendar similar to that of outlook
472nd ranked -
new mail old mail new mail
Why does a new email that I have read show up again a few hours later as new mail?
318th ranked -
Want to format email list columns
It's nice. But can I format email list columns - like have the date/time first on the left instead of on the extreme right??
112th ranked -
IMPROVE NAVIGATION TO OLD EMAILS. CANT GO DIRECTLY TO SET YEAR OR BACK EMAILS.
Trying to go to specific emails for a year and unlike prior classic view, Im unable to go directly to year. No option to fast forward or click on pages to get to next. Have to go through all emails from 2024 to 2018 just to get to 2018 emails, takes hours. Also, if selecting all, cant select just for set amount I am viewing, it selects all emails in its entirely from begining to end. Improve the navigation.
648th rankedWould advanced search help you navigate? https://help.aol.com/articles/search-for-messages-in-new-aol-mail
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block all the emails that start with TEMU or HELPING HAND. you would cut my SPAM in half
Anything you can do to cut down junk mail would be appreciated. Seems like you got rid of some, only to have it come back on steroids
381st ranked -
Please stop assuming I am elderly--I am young and don't care about all the mature topics you continuously include. I will
Please stop including gross health ads or ads that target older people--I am still young and am not in your target audience. Even when I do reach that age someday, I still wouldn't want to see any of those ads. They are repulsive and demeaning.
318th ranked -
318th ranked
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Is there ANY chance of a holiday inspired background?
Christmas, New Years, Kwana, Hanukkah etc
381st ranked -
Spellcheck "new AOL" versus "Classic AOL"
When using Spellcheck in the new aol, there is no way to add words to the Spellcheck. So, my last name and the names of the organizations to which I belong, along with medical terminology, show up as spelling errors. Bring back Classic! I just tried to change my settings back to what you are now calling "Basic AOL" and it doesn't display my messages as I would like.
277th ranked -
Type size
As an older user, I would appreicate being able to increase the size of the type
47th ranked -
printing issue on the news article
I am having a problem printing news articles. The articles print as one narrow column, instead of formatted for an 8.5 x 11 page.
648th ranked
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