AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1428 results found
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offer program like HEY for my aol - I will gladly pay for that - see Ezra Klein in NYT 4/7/24
screen out easily the multitude of e mails I get daily!!!
678th ranked -
Signature on/off option
I want to be able to turn my signature on and off with a click when composing an email instead of having to go into settings. Thank you!
520th ranked -
How can I eliminate Fox "news" stories from the feed.
How can I eliminate Fox "news" stories from the feed.
426th ranked -
This is very stupid, every week you have to update the sign in, do better guys this never happen before
This is very stupid, every week you have to update the sign in, do better guys this never happen before
426th ranked -
Sign in Screen change needs to be like it was
On the sign in screen, I prefer that you would have left in the button to preview the password screen as to check the password before signing in . If I miss spell the password 3 times, then I am blocked out and have to go through a complicated procedure to be able to again sign in.
166th ranked -
Improve customer service, less greedy for fees. Find internal bugs
AOL tech support phone system is not sensitive to respond. Some time I need to repeat multiple times to get through. I had a bad experience with your technician, had difficulties to get through, when I put number 1 in the survey, it automatically changed to 4. Some people designed a software to cheat the AOL administration. AOL service is deteriorating, Greedy for fees but not to improve quality. One tech hanged up my phone call. An investigation is needed to find this bug. Please learn how Gmail is doing, to find why you are left behind.
678th ranked -
520th ranked
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PAY TO STOP ADVERTISING What Greed Monger came up with this idea??
What a nice way to reward all of your faithful customers!!! Make them pay to stop advertising that you put in there email. I hope this starts a customer revolt that shuts AOL/YAHOO down. Greed at its best, thanks AOL for rewarding me for being a loyal customer for years. I will be looking into leaving you. Louis
964th ranked -
POOR EMAIL forwarding COMPOSURE FROM A LINK IN READ EMAIL
If I try to forward an email using an email I've read and have been supplied with a new email contact, the automatic population of the linked email for the new person doesn't get added to the new composing email.
I hope I've said this correctly....Just another critical item to correct or bring back the old format! PRETTY PLEASE!
964th ranked -
Settings provides no help with auto fill malfunctions. Don't use Twitter no AOL help
Settings provides no help for auto fill malfunctions. Dont'f use Twitter. No AOL help desk. Will only accept emails if they concern abuse or access neither of which will serve my purpose.
964th ranked -
Cannot control the fonts. Have friends who need to read larger printing.
Please keep the fonts larger for elderly people.
426th ranked -
e-mail help.
this new system sucks. i can't get onot my e-mails without hitting a button that says mail, and when i do it tells me the page is not available. i then have to hit another button and then finally get to my e-mails. i tried going to the help site and asking why and they didn't do anything. just kept giving me the run around with things that don't pertain to my problem.
188th ranked -
Give me back my New Mail inbox.
My New Mail inbox has disappeared and it would be nice to have it back
678th rankedPlease let us know if this help article helps you switch back to New/Old: https://help.aol.com/articles/switch-your-inbox-style-in-aol-mail
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signature space is a problem
I am very displeased with your new format. I was trying to revise my signature space and now it is too large and double spaced. this takes up too much room and is annoying to the readers. I also have lost the color to my regular emails I send. This is part of my signature writing program.
237th ranked -
preview attachments
Users are being greatly inconvenienced by being forced to download attachments before being able to view them. It is time consuming to have to download an attachment, create a file to hold it in, and then open it. That is simply too many steps to go through view an attachment. Previously, a user could simply click on an attachment and preview it. The current method is too time consuming and makes that AOL mail feature inferior to the previous "click and view" method. PLEASE! Change it back to "click and see preview.." That will be much more appealing to your…
271st ranked -
Recipients overlook attachments that now are at the BOTTOM of emails we send. Put attachments back at the TOP where they were in Classic.
Recipients overlook attachments that now are at the BOTTOM of emails we send.
Put attachments back at the TOP where they were in Classic.271st ranked -
pouvoir trier les mails par expéditeur ou objet comme avant
Je ne peux plus faire de tri par objet
678th ranked -
Stop sending unnecessary "Email sender verification notices" or at least add a tab that says this sender is safe!!!!
Stop sending unnecessary "Email sender verification notices" or at least add a tab that give me the option of saying that this sender is safe!!!!
678th ranked -
678th ranked
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carriage return
Carriage return will not work in email. Can't separate out lines in email. Can't add a contact (because it requires a carriage return). It does work on rare occasions, but this is a serious glitch that makes using the system very difficult. It truly seems like AOL is trying to LOSE customers.
217th ranked
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