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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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1183 results found

  1. draft is too sensitive

    Draft is seemingly on a hair-trigger. In the last couple of weeks I've had four or five drafts appear, none of them intentional. I'm not even sure what I'm doing that makes it interpret something into draft form.

    It's not a big deal obviously, but it's just extra busy work having to police the "draft" section and delete things every time the mail system decides incorrectly that I wanted to save a thought when really all I wanted to do was abandon it.

    564th ranked

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  2. 913th ranked

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  3. 326th ranked

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  4. Opening an email should not default to an automatic reply. This alone is annoying enough to send me back to Classic.

    Provide an option when reading email to open email in Reply mode. Default should be to be able to open email in Read mode.

    266th ranked

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  5. The more I use this update the more I hate it. I hate the freakiunbg search thing when I am trying to open an email. The placement of button

    Change it back or lose my business. This takes more time with my business which we all know is NOT cost effective. Do what your paying customers need or lose their business.

    326th ranked

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  6. 326th ranked

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  7. 326th ranked

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  8. The NEW AOL Mail

    I like the "star" feature of the new mail, and the ability to select and locate the important ones easily in one place.

    I do miss the "search" option of the old mail system, as I was able to fairly easily find e-mails I was looking for, rather than have to manually search the entire list.

    Is it possible to bring that feature back into the new system?

    227th ranked

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  9. preview

    used to be an item on the left side that allowed us to hover over the number of emails in inbox to see if there was anything new/unread there. That option is gone and really just checking email has become an unpleasant battle with the new AOL. Improvement would be going back to old AOL. Sorry/not sorry.

    564th ranked

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  10. Trying to get used to the new format. Like the delineation by time period so I can get through my emails easier.

    Am trying to clean up my 40K messages. Would be helpful to be able to delete multiple emails through a "global" delete option even by day - with exceptions unclicked for deletion. Also, starring is helpful but would like to be able to move it before the read mail dots (so to be able to rearrange the information as before). Thx.

    564th ranked

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  11. prefer the old screen - it was less eye hurting

    prefer the old screen - it was less eye hurting

    326th ranked

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  12. 913th ranked

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  13. Mail settings

    Under Reply mails, the most recent email should be the first thing you see when you open an email, not at the top all the older emails you have been receiving or sending to that person or on that subject. All the older emails could be at the bottom of the most current email.

    564th ranked

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  14. 206th ranked

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  15. insert a line across the page

    Add the capability to insert a line across the page between any text line.
    This was available in the old version. Very useful!

    Allow the user to reposition function buttons on the page!

    Add a print button to the function area!

    125th ranked

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  16. Sometimes I dont need a username or password to access my email, wth ??????????????????

    Sometimes I dont need a username or password to access my email wth ???????????????????????

    913th ranked

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  17. Please get rid of the keep as new email option and just keep every email new until moved or deleted.

    Please remove the " keep as new " button and just keep every email new until they are moved or deleted.

    564th ranked

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  18. Paragraphs doubled

    When I paste text from Word into the write email window, all my paragraph breaks get doubled so the paragraphs are too wide apart. This never happened with the old version of AOL.

    151st ranked

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    1 comment  ·  Admin →
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  19. One should be able to make paragraphs drafting a reply using the return key.

    One should be able to make paragraphs drafting a reply using the return key.

    326th ranked

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    1 comment  ·  Admin →
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  20. how to remove a contact from unsubsribe list to active emai is

    Put in checks to move unsubscribe contact to active subscriber.

    266th ranked

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