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← Customer Feedback for AOL


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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1107 results found

  1. Stop blocking me from sending a link to our products to our clients. THIS IS ********!

    I am trying to send our Drop Box link to our clients and it is being blocked from sending as spam. This only started with the new format.

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  2. I need to see more of my mesage while writing; if I add a cc box I can see almost nothing of what Iam writing. This is a deal breaker!

    I need to see more of my mesage while writing; if I add a cc box I can see almost nothing of what Iam writing. This is a deal breaker!

    313th ranked

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  3. cc as a Standard Default Address Line Option

    Please add an option to have the CC address line appear by default.

    258th ranked

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  4. removing email sender from unsubscribe list on AOL

    903rd ranked

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  5. sign in

    remove the phone message to sign in .. it is a pain in the butt..../

    313th ranked

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  6. send

    I liked it better when 'Send' was at the top of the page. Now you have to scroll to the bottom and it's depressing in a 'memory lane' way. And it's a hassle.

    386th ranked

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  7. Delete Process is not Operating Correctly

    3) Old and New Ver problem, when someone is is replying to and email and selects a large block or all of the text to delete it. The entire file is deleted, one must go to Deleted files to recover it. It should never delete a file from within a file as just described.
    2) New version: The Reply anchor to an open file should be at the top or at the top and bottom. I get large files of multi-reply add on comments that are maintaining a legal dispute.
    3) Deleted and recovered files do not have a reply…

    258th ranked

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  8. Takes too long to empty SPAM mailbox

    903rd ranked

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  9. Give us CompuServe branding back!

    I actually really like the new AOL Mail compared to the old version, but I really would like CompuServe branding for my CompuServe accounts! There is AIM, America Online, and AOL.com themes but no CompuServe themes available!

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  10. Number of emails - I miss seeing how many emails I have in my inbox.

    Put back the count feature.

    903rd ranked

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  11. It grows on you

    1104th ranked

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  12. I'm getting Firefox not supported errors.

    I'm getting Firefox not supported errors when using security key.
    It was working a week ago.

    548th ranked

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  13. Auto mark spam as read

    Can I just get an option/setting (on/off) that allows me to mark all new spam as read? All my email clients are constantly going off with notifications and badges due to the massive amount of spam. If they were auto-marked as read on the server, that alone would make things easier for me.

    548th ranked

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  14. receiving

    I don't receive the message immediately!

    548th ranked

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  15. Make it easier to create a group email list. Now, you need to know exactly who is in your contact list, select the name manually. Impossib

    903rd ranked

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  16. How do I get rid of the Starred folder? I don't want it, I don't need it, I don't use it.

    Get rid of the Starred folder. I don't want it, I don't need it, I don't use it.

    313th ranked

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  17. make the curser bar bigger and visible

    to toggle down on emails the right bar needs to be visible and stop disappearing .

    548th ranked

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  18. Bring back the counters for all the boxes not just the in box!

    Bring back the counters for all the boxes not just the in box!
    Ann

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  19. snooze

    please add a SNOOZE function to email

    548th ranked

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  20. How Can I Hide The Sub-Folders Behind The Parent Folder When Moving An E-Mail?

    One, I LOVE It That AOL Finally Allows Sub-Folders!! And The Sub Folders Can Be Hidden Underneath The Parent Folder On The Left Hand Side, Which Is Great!!

    But, When I Go To Move An E-Mail From My Inbox To A Folder, The Sub-Folders Are Not Hidden, So That Means There Are Way Too Many Folders & Sub-Folders To Scroll Through. It Would Work Much Better If The The Sub-Folders Could Be Hidden Under The Parent Folders When Moving An E-Mail, Just As You Have That Option On The Left Hand Side. For An Example, Check Out Xfinity Or Comcast.net…

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