AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1317 results found
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delete buttons
Move the "Delete" buttons away from each other. To easy to delete emails by mistake if the mouse moves up a little and goes onto a highlighted email and the second delete option appears.
662nd ranked -
new format - lost screen of emails prior to 7 days back
I've lost previous emails that have not been addressed - only shows back 7 days on my screen. If i do a search for something particular it shows up - but I have no idea what emails are still sitting that I need to address because I can't see them!
346th ranked -
"Enter" key stopped working to add a line break. impossible to add new line and mail is now unusuable
For whatever reason, today, the "enter" key stopped working to make a line break to separate paragraphs, and I don't see another way to do it.
This makes it completely impossible to format emails and fundamentally breaks writing emails.
This needs to be fixed immediately
505th ranked -
Message Deleted Popup
Move Message Deleted box. Right now it pops up over the delete button and stays there. That makes deleting an individual email a 2-step process, since the box stays for a while. I need to delete the box that popped up for the previous deletion in order to delete the current email. Please move the box elsewhere.
294th ranked -
Allowing Sortation of Messages Strings by AOL Date of Sent or AOL Date of Received Messages
Although if the Sender to an AOL has collected previous messages, AOL is not able to reconfigure what or how the message has been organized.
It might be that the Outside Senders are collecting random messages for inclusion and their Email provider jumbles up the order of what the AOL then receives. I don't know so I am asking. Google seems to be in the same way. You can connect a message string but need to eye-ball find the message received in the midst of prior messages. I leave it to you to explain, as most likely having had this…
947th ranked -
Allow use of picture formats for signature
I can't use a photo (.jpg or .png) as my signature. Outlook and other email apps allow that.
294th ranked -
auto signature
Signature font size different from text in body of email!
947th ranked -
i had quick reply to my emails being deleted by accident
just want to post thanks for all help getting my emails which i deleted by accident the prompt reply was so good
947th ranked -
OUTLOOK 2016 ISSUE WITH VERIZON/AOL EMAIL (3RD PARTY APP)
outlook issue:
Have exhausted troubleshooting for outlook mail 2016 application this is a Verizon email account (3rd party application) we have already done the POP server settings, changed the password, and used an app password to sync the emails in but it did not download and sync in, furthermore it replicated the email account for Verizon.
192nd ranked -
rollover email accounts
Is there a way to rollover or combine email addresses to using only one? Originally started an Apple ID with an old AOL email address I hardly use anymore. I would like to switch or combine accounts to only using the more often used AOL account. Thanks
662nd ranked -
It now takes forever to add attachments to an AOL email
Please fix this issue which is making AOL almost impossible to use!
662nd ranked -
I havebad eye sight. I need a larger font to read the inbox and the left panel ....
offer larger fonts so older folks can read the inbox and left panel....
294th ranked -
When I'm responding to an email that has gone back and forth, put my response back at the top so I can see the message I'm responding to
The whole new mail format is horrible. I am currently going back and forth with a couple of friends in an email, and when I'm responding to the most recent email, it's at the top of the response window while what I am typing is at the bottom of all the emails. I have to keep going back up to see what else I need to respond to, and then I have to go back down, and it is very hard to find the message I am typing because it looks just like all the other messages in the conversation.…
662nd ranked -
Wish you could increase to size of an imoji inserted in an email.
See above - Wish you could increase to size of an imoji inserted in an email.
662nd ranked -
Please in spam folder use the senders e-mail not subject line.
Is it possible to block A@(e-mail address)
411th ranked -
don't abriviate the display when you hover over a line.
don't abbreviate the display when you hover over a line.
662nd ranked -
Fix it
Listen, I have been hacked twice now and I am not happy about it. Obviously there is something not secure with your system and I am tired of it and I want it fixed.
294th ranked -
Keep as New
Since you're trying to copy Gmail, how about when we select "Keep as New" you re-BOLD the email (on laptop)? I utterly despise Gmail, but that's their one good feature!
662nd ranked -
Would REALLY APPRECIATAE IT if the gray 'reply line' in the left-hand margin indicating an e-mail reply could have a choice to be removed.
The gray reply line is VERY annoying and would like an option for it not to appear in e-mail replies!
662nd ranked -
draft is too sensitive
Draft is seemingly on a hair-trigger. In the last couple of weeks I've had four or five drafts appear, none of them intentional. I'm not even sure what I'm doing that makes it interpret something into draft form.
It's not a big deal obviously, but it's just extra busy work having to police the "draft" section and delete things every time the mail system decides incorrectly that I wanted to save a thought when really all I wanted to do was abandon it.
662nd ranked
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