KEVIN SLIMAK

← Customer Feedback for AOL

My feedback

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  1. Your "help" line is useless. You need a way to have the customer write an email and send it, instead of making him go thru hundreds of FAQS

    11th ranked
    Gathering Feedback  ·  7 comments  ·  AOL Help  ·  Admin →
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    KEVIN SLIMAK commented  · 

    Totally agree with the comments. I've been with AOL for decades now, but your lack of support now has be seriously considering dumping AOL for another provider. The lack of support is really frustrating when something that had been working for me yesterday (opening or down-loading attachments) is not working today.

    You are setting yourselves up to lose customers. If that's what you want.....

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